Program Manager, Talent Programs

Restaurant365; California, Austin (MO, TX); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical benefits

401k + matching

Equity grant

Unlimited PTO

Job summary

Restaurant365 is seeking a Program Manager, Talent Programs, to lead day-to-day execution of talent initiatives within an AI-forward Talent Solutions team. You will drive end-to-end program delivery across Talent Acquisition, Performance Management, Capabilities, and Learning & Development, with cross-functional collaboration and a focus on measurable outcomes.

Ideal candidates will have 2–6 years coordinating programs in a fast-paced environment, and a willingness to travel 1–2 times per year.

Qualifications

• Bachelor’s degree in HR, organizational development, business administration, or related field.
• 2–6 years coordinating programs, projects, or operations in a fast-moving business function; HR experience helpful.
• Remote work capable in a distributed, hybrid team with strong follow-through.
• Uses AI and emerging technology to improve workflows and outcomes.
• Flexible to join an existing program or workstream at any point.
• Strong organizational, relationship-building, and collaboration skills.
• Excellent communication for diverse audiences and clear program updates.

Responsibilities

• Manage learning and development and performance management programs from inception through close-out.
• Serve as primary contact for assigned programs across cohorts and offerings.
• Coordinate dependencies, track progress, and ensure on-time delivery.
• Prioritize tasks and stakeholder needs to keep multiple initiatives on track.
• Close out programs with lessons learned, metrics, and handoff notes.
• Schedule and facilitate recurring program meetings and maintain action items.
• Prepare status materials with current progress, risks, and decisions.
• Report program status and KPI results to Senior Manager.

Skills

Program coordination

Stakeholder management

AI-enabled workflows

Project management

Communication skills

Relationship building

Systems thinking

Education

Bachelor’s degree

Tools

AI tools

Job description

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides aunique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

About the Role

R365's Talent Solutions team brings the full talent lifecycle together—connecting Talent Acquisition, Performance Management, Capabilities, and Learning & Development to attract exceptional people, build capability, accelerate performance, and help our people and business thrive.

As Program Manager, Talent Programs, you will be responsible for the day-to-day execution of assigned Talent Programs, as a pivotal part of our AI-forward Talent Solutions team. You’ll bring start-to-finish program execution excellence to assigned talent programs and workstreams across Talent Acquisition, Performance Management, Capabilities, and Learning & Development. This is an opportunity to make a visible impact across the People Team as department and R365 as a whole.

This role is ideal for individuals skilled at program coordination, delivery, stakeholder management, and driving meaningful outcomes, while also experimenting with ways to use AI and modern tools to improve outcomes, gain efficiencies, and improve programs in meaningful ways. The Program Manager, Talent Programs, serves as a trusted point of contact for program participation and internal and external stakeholders. Your attention to detail will directly impact the R365 employee experience.

Some immediate programs might include annual performance management, career leveling, and new manager development.

Travel is required 1 to 2 times per year with advance notice for team meetings at one of our offices: Irvine, CA, Akron, OH, or Austin, TX. This is a hybrid role requiring in-office presence on Tuesdays and Wednesdays for cross-functional collaboration.

Core Responsibilities

• Manage learning and development and performance management programs from inception through close-out, including defined workstreams within larger initiatives, using established templates, tools, and processes.
• Serve as the primary point of contact for assigned programs, ensuring a consistent experience for leaders, participants, and People team partners across cohorts and offerings.
• Coordinate dependencies, track progress, and ensure on-time delivery across assigned programs and workstreams.
• Prioritize tasks, stakeholder needs, and competing program demands to keep multiple initiatives on track and deliverables on time.
• Close out assigned programs and workstreams in a documented and structured way, capturing lessons learned, final metrics, and handoff notes for future program cycles.
• Schedule and facilitate recurring program meetings, setting agendas, keeping discussions on track, and capturing decisions and action items.
• Prepare status materials ahead of reviews using established templates and processes, ensuring stakeholders have current progress, risks, and open decisions in advance.
• Track follow-through between meetings, flagging risks and communicating program impacts, risks, and updates to the Senior Manager before they elevate.
• Build and maintain strong working relationships with People Business Partners, People Operations & Technology, Workforce Strategy, Total Rewards, subject matter experts, and vendors.
• Navigate competing stakeholder priorities and elevate unresolved tensions or decisions to the Senior Manager with clear context and a recommended path forward.
• Maintain accurate and timely program reports, dashboards, and metrics including participation, completion, retention, and ROI against KPIs established by the Senior Manager.
• Ensure program data is consistently defined and properly maintained before reporting, flagging gaps or inconsistencies to the Senior Manager.
• Support the analysis of engagement, adoption, and effectiveness data to surface trends and insights.
• Identify and surface improvement opportunities to the Senior Manager based on feedback, data, and program observations.
• Other duties as defined.

Qualifications

• Bachelor’s degree in human resources, organizational development, business administration, or a related field.
• 2 to 6 years coordinating programs, projects, or operations in a fast-moving business function. Experience in Human resources is helpful.
• Comfortable working remotely and managing work independently across a distributed and hybrid team in a fast-paced, deadline-driven environment where priorities shift, and strong follow-through is essential.
• Uses AI and emerging technology to improve how the work gets done. This includes building repeatable workflows, selecting the right tool for each task, and showing measurable gains in efficiency and quality.
• Flexibility to take on an existing program or workstream at any point in the program process.
• Strong organizational, relationship-building, project management, and collaboration skills with the ability to manage multiple programs at once.
• Strong communication skills with the ability to convey complex program information clearly and concisely for a variety of audiences.
• Applies systems thinking with a curiosity to understand how programs and workstreams connect and impact each other.

Preferred

• Experience drafting program communications, training materials, or enablement content for review and refinement.
• Professional experience in a prior industry or function that demonstrates strong organizational habits, accountability, and the ability to thrive in a structured, fast-paced environment.

Success Measures

• Deliver assigned programs and workstreams on time and on budget.
• Surface risks and accelerate decisions to the Senior Manager with options and a recommendation, early enough to act on.
• Meet or exceed satisfaction targets with stakeholders and participants, and hold strong participation, completion, and retention.
• Maintain accurate, current program reporting and KPI tracking.
• Build stronger systems thinking, judgment, and risk awareness over time.
• These measures reflect ongoing, steady-state performance after ramp. In the first 90 days, success is measured incrementally through the structured 30/60/90 framework.

• This position has a salary of $85,000 - $105,000. The above rate represents the expected salary for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
• Comprehensive medical benefits, 100% paid for employee
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives

Internal Employees – R365 is committed to growing talent from within. If you see a role that excites you and you meet the qualifications, we encourage you to apply —regardless of your current location or work arrangement. Reach out to your People Business Partner if you have questions.

#BI-Remote

#LI-LC1

Internal Employees – R365 is committed to growing talent from within. If you see a role that excites you and you meet the qualifications, we encourage you to apply —regardless of your current location or work arrangement. Reach out to your People Business Partner if you have questions.

DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.