Program Manager Supporting USCG Museum

Ruchman and Associates, Inc.; New London (CT); On-site; USD 110,000 - 150,000; Full time

Job summary

Ruchman and Associates, Inc. seeks an experienced Program Manager to lead all contractor-provided staffing and daily operations for the National Coast Guard Museum.

You will serve as the senior on-site manager, overseeing workforce supervision, quality control, scheduling, and deliverables. As the primary liaison between the Contractor and Government stakeholders, you will manage invoicing, budgets, performance records, and communications with the CO and COR, ensuring policy compliance and

Qualifications

• Seven or more years of leadership in a museum, cultural institution, public attraction, or similar nonprofit environment.
• At least three years of managing budgets and personnel.
• Deep familiarity with personnel management and performance management.
• Experience with back-of-house operations: registration, collections care, exhibition production, and facility management.
• Proven ability to translate a 5-year strategic vision into actionable annual work plans and KPIs.

Responsibilities

• Direct day-to-day contractor-provided services including administration, visitor services, volunteer coordination, education support, IT/AV, exhibit maintenance, and event support.
• Serve as key liaison between Contractor and Government for contract performance and museum operations.
• Manage contractor invoicing, staffing costs, performance records, and communications with CO and COR.
• Recommend contractor procedures and support government-approved museum policies; government retains final authority over policy, collections, public access, safety, and program content.

Skills

Leadership experience

Budget management

Personnel management

Performance management

KPIs

Education

Bachelor’s or Master’s in Museum Studies, Art History, Business, Public Administration, or related field

Job description

Description

Ruchman and Associates, Inc. is seeking an experienced Program Manager (PM) to lead all contractor-provided staffing and daily operations for the National Coast Guard Museum. The PM serves as the senior on-site manager, overseeing workforce supervision, quality control, scheduling, deliverables, and coordination with Government stakeholders.

Responsibilities:

• Direct day-to-day Contractor-provided services, including administration, visitor services, volunteer coordination, education support, IT/AV support, exhibit maintenance support, and event support.
• Serve as the key liaison between the Contractor and the Government for the performance of this contract and support museum operations.
• Manage Contractor invoicing, staffing costs, performance records, and communications with the CO and COR.
• Recommend Contractor procedures and support implementation of Government-approved museum policies. The Government retains final authority over policy, collections, public access, safety, and program content

Requirements

• Bachelor’s or Master’s in Museum Studies, Art History, Business, Public Administration, or related field.
• Seven (7) or more years of progressively responsible leadership experience in a museum, cultural institution, public attraction, or similar nonprofit environment, including at least three (3) years managing budgets and personnel
• Deep familiarity with managing personnel and performance management.
• Familiarity with the "back-of-house” including registration, collections care, exhibition production, and facility management.
• Experience planning and monitoring complex operating budgets and labor expenditures.
• Proficiency in performance management, recruitment, and fostering a diverse and inclusive workplace culture.
• Proven track record of translating a 5-year strategic vision into actionable annual work plans and KPIs.