Program Manager Supplemental Work

Keolis Commuter Services; Boston (MA); On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, and vision

Life and disability insurance

401(k) with company match

Job summary

Keolis Commuter Services in Boston seeks an experienced program leader to manage MBTA Commuter Rail projects from planning to acceptance. You will coordinate design, construction, testing and commissioning with multiple partners and ensure safety and regulatory compliance across complex, multi-site initiatives.

The role requires a decade of transit program management, strong scheduling and budgeting skills, and effective stakeholder communication.

Qualifications

• Bachelor’s degree in Engineering, Construction Management, Transportation, or related technical field, or equivalent.
• Minimum of ten (10) years in transportation or transit infrastructure program management.
• Experience managing multi-site or program-level initiatives in public sector.
• Know-how of project delivery: permitting, procurement, design, construction, cost control, schedule.
• Familiarity with rail operating environments, safety, regulatory compliance, and multi-stakeholder coordination.

Responsibilities

• Adhere to Keolis principles of Employee Engagement, Operational Excellence, Safety & Security, and Economic Performance.
• Manage MBTA Commuter Rail programs from planning through construction, testing and acceptance.
• Develop and track program schedules, milestones and cost forecasts per MBTA Investment Plan.
• Coordinate design, construction, testing and commissioning with MBTA, operator, and partners.
• Support procurement, contractor oversight, and vendor performance to meet MBTA standards and safety.
• Coordinate construction phasing and work windows to minimize rail impacts.
• Identify and manage program risks; provide status updates to MBTA leadership.
• Support operational readiness including training coordination and system testing.

Skills

Program management

Scheduling

Budgeting

Risk management

Stakeholder coordination

Communication

ADA knowledge

Education

Bachelor’s degree in Engineering, Construction Management, Transportation, or a related technical field

Job description

At Keolis, a leader in public transportation and proudly headquartered in Boston, our mission — We Imagine, We Care, We Commit — is more than words. It’s how we support our communities and how we support each other. As part of our team, you'll have access to a comprehensive benefits package designed with your wellbeing in mind. We offer a competitive benefits package that supports your health, wellbeing, and peace of mind. This includes medical, dental, and vision coverage, along with life and disability insurance. You’ll also have access to a variety of voluntary benefits such as hospital indemnity, accident, and critical illness coverage, as well as home, auto, and pet insurance. To help secure your financial future, we also provide a 401(k)-retirement plan with a company match. At Keolis, you're not just building a career — your part of something bigger.

Minimum Knowledge and Experience:

• Bachelor’s degree in Engineering, Construction Management, Transportation, or a related technical field, or equivalent relevant experience.
• Minimum of ten (10) years of experience managing transportation or transit-related infrastructure projects or programs.
• Demonstrated experience managing complex, multi-site or program-level initiatives in a public-sector environment.
• Knowledge of project delivery processes, including permitting, procurement, design development, construction oversight, cost control, and schedule management.
• Familiarity with rail operating environments, safety requirements, regulatory compliance, and multi-stakeholder coordination.

Skills:

• Strong program and project management skills, including scheduling, budgeting, and risk and issue management.
• Ability to coordinate effectively with diverse stakeholders, including agency staff, operating partners, consultants, contractors, and vendors.
• Strong written and verbal communication skills, including preparation of clear project documentation and executive-level briefings.
• Ability to manage multiple concurrent workstreams and prioritize tasks in a dynamic project delivery environment.
• Working knowledge of ADA and regulatory requirements applicable to transit facilities, with demonstrated problem-solving ability.

Key Accountabilities (Essential Job Duties):

• Adhere to KCS principles of Employee Engagement, Operational Excellence, Safety & Security, and Economic Performance.
• Manage assigned MBTA Commuter Rail programs from planning through construction, testing, and final acceptance.
• Develop and track program schedules, milestones, and cost forecasts in alignment with MBTA Capital Investment Plan requirements.
• Coordinate design, construction, testing, and commissioning activities with MBTA departments, the Commuter Rail Operator, and external partners.
• Support procurement activities, contractor oversight, and vendor performance to ensure compliance with MBTA standards, contracts, and safety requirements.
• Coordinate construction phasing and work windows to minimize impacts to rail operations and customers.
• Identify and manage program risks and issues; provide regular status reporting and executive-level updates to MBTA leadership.
• Support operational readiness, including training coordination, system testing, and transition to revenue service.

Working Conditions (including Physical Demands)

• Combination of office-based work and field visits at active MBTA Commuter Rail stations and facilities.
• Work conducted in active railroad environments requiring compliance with MBTA safety policies, railroad operating rules, and site access protocols.
• Coordination with construction activities that may occur during overnight, weekend, or off-peak service windows.

Additional Statements

Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.

Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.

Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.

EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

ADA Reasonable Accommodation: Keolis CS is committed to the full inclusion of all qualified individuals. As part of this commitment, Keolis CS will ensure that persons with disabilities are provided reasonable accommodations.

Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Salary Range: $100,000 - $135,000

Driven by Purpose. Powered by People.

At Keolis, a leader in public transportation and proudly headquartered in Boston, our mission — We Imagine, We Care, We Commit — is more than words. It’s how we support our communities and how we support each other. As part of our team, you'll have access to a comprehensive benefits package designed with your wellbeing in mind. We offer a competitive benefits package that supports your health, wellbeing, and peace of mind. This includes medical, dental, and vision coverage, along with life and disability insurance. You’ll also have access to a variety of voluntary benefits such as hospital indemnity, accident, and critical illness coverage, as well as home, auto, and pet insurance. To help secure your financial future, we also provide a 401(k)-retirement plan with a company match. At Keolis, you're not just building a career — your part of something bigger.

Minimum Knowledge and Experience:

• Bachelor’s degree in Engineering, Construction Management, Transportation, or a related technical field, or equivalent relevant experience.
• Minimum of ten (10) years of experience managing transportation or transit-related infrastructure projects or programs.
• Demonstrated experience managing complex, multi-site or program-level initiatives in a public-sector environment.
• Knowledge of project delivery processes, including permitting, procurement, design development, construction oversight, cost control, and schedule management.
• Familiarity with rail operating environments, safety requirements, regulatory compliance, and multi-stakeholder coordination.

Skills:

• Strong program and project management skills, including scheduling, budgeting, and risk and issue management.
• Ability to coordinate effectively with diverse stakeholders, including agency staff, operating partners, consultants, contractors, and vendors.
• Strong written and verbal communication skills, including preparation of clear project documentation and executive-level briefings.
• Ability to manage multiple concurrent workstreams and prioritize tasks in a dynamic project delivery environment.
• Working knowledge of ADA and regulatory requirements applicable to transit facilities, with demonstrated problem-solving ability.

Key Accountabilities (Essential Job Duties):

• Adhere to KCS principles of Employee Engagement, Operational Excellence, Safety & Security, and Economic Performance.
• Manage assigned MBTA Commuter Rail programs from planning through construction, testing, and final acceptance.
• Develop and track program schedules, milestones, and cost forecasts in alignment with MBTA Capital Investment Plan requirements.
• Coordinate design, construction, testing, and commissioning activities with MBTA departments, the Commuter Rail Operator, and external partners.
• Support procurement activities, contractor oversight, and vendor performance to ensure compliance with MBTA standards, contracts, and safety requirements.
• Coordinate construction phasing and work windows to minimize impacts to rail operations and customers.
• Identify and manage program risks and issues; provide regular status reporting and executive-level updates to MBTA leadership.
• Support operational readiness, including training coordination, system testing, and transition to revenue service.

Working Conditions (including Physical Demands)

• Combination of office-based work and field visits at active MBTA Commuter Rail stations and facilities.
• Work conducted in active railroad environments requiring compliance with MBTA safety policies, railroad operating rules, and site access protocols.
• Coordination with construction activities that may occur during overnight, weekend, or off-peak service windows.

Additional Statements

Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.

Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.

Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.

EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

ADA Reasonable Accommodation: Keolis CS is committed to the full inclusion of all qualified individuals. As part of this commitment, Keolis CS will ensure that persons with disabilities are provided reasonable accommodations.

Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.