Program Manager, Skilled Trades Academy (San Antonio)

Hiring Our Heroes; San Antonio (TX); On-site; USD 72,000 - 74,000; Full time

Benefits offered by this job

Paid Leave

Sick Leave

Paid Holidays

Medical Insurance

Dental & Vision

401k

Job summary

Hiring Our Heroes, a program of the U.S. Chamber of Commerce Foundation, seeks a dynamic Program Manager to lead the San Antonio Skilled Trades Academy.

You will translate national objectives into regional plans, oversee cohort schedules, and build employer partnerships to expand impact and outcomes for participants. This full-time role focuses on workforce development for transitioning service members and military-connected communities, requires strong communication and relationship-building,

Qualifications

• Exceptional verbal and written communication skills.
• Proven experience in business development, sales, or partnerships.
• Strong organizational and time-management skills.
• Experience using AI tools to improve productivity while maintaining accuracy.
• Strong analytical and reporting skills with data-driven updates.

Responsibilities

• Own program strategy and execution for the San Antonio Skilled Trades Academy, translating national objectives into regional plans and measurable targets.
• Align offerings with industry needs by analyzing labor market trends and feedback from employers and partners.
• Identify growth opportunities and present recommendations with rationale and impact.
• Conduct business development to recruit new companies and nurture employer relationships.
• Plan and host networking events to foster community and connection among participants and employers.
• Promote sponsorship opportunities to support program growth and sustainability.
• Deliver engaging briefings and webinars to educate transitioning service members about program benefits and enrollment.
• Manage training-provider performance and maintain participant experience standards.
• Provide personalized support to participants throughout the fellowship journey.
• Track outcomes and report results to measure impact and inform improvements.
• Develop executive-ready updates for leadership and stakeholders.
• Collaborate across HOH programs to support regional events and initiatives.

Skills

Verbal and written communication

Business development

Organization & time management

AI tools for productivity

Analytical & reporting

Professionalism & self-starter

MS Office & Teams

Tools

Microsoft Office Suite

Microsoft Teams

Job description

ABOUT US:

Hiring Our Heroes (HOH) connects the military community—service members, military spouses, and veterans with American businesses to create economic opportunity and a strong and diversified workforce. HOH is a workforce development initiative of the 501c3 arm of the U.S. Chamber of Commerce, the U.S. Chamber of Commerce Foundation.

Job Summary

Hiring Our Heroes, a program of the U.S. Chamber of Commerce Foundation, is seeking a dynamic and mission-driven Program Manager to lead the Skilled Trades Academy in San Antonio, Texas. This role is ideal for a strong communicator and relationship-builder who thrives in a fast-paced, purpose-driven environment. You’ll play a key role in connecting transitioning service members and the military-connected community with high-demand, skilled-trades careers by managing program operations, expanding the program's footprint and impact by building employer partnerships, and delivering exceptional participant experiences. If you’re passionate about workforce development, community engagement, and empowering the military community, we want to hear from you.

Key responsibilities

• Own program strategy and execution for the San Antonio Skilled Trades Academy, translating national objectives into regional plans, cohort schedules, and measurable performance targets.
• Align program offerings with industry needs by analyzing labor market trends and employer and partner feedback.
• Identify growth opportunities (new employer sectors, new training pathways, additional cohorts) and present recommendations with rationale and expected impact.
• Conduct business development to recruit new companies; nurture, expand, and retain employer relationships.
• Plan and host networking events to foster community and connection among participants and employers.
• Promote sponsorship opportunities to support program growth and sustainability.
• Deliver engaging briefings and webinars to educate transitioning service members about program benefits and enrollment through regular transition briefings and events where available.
• Manage training-provider performance by setting expectations, confirming capacity, monitoring quality, and addressing risks/issues to maintain participant experience standards.
• Provide personalized support to participants throughout the fellowship journey—from application to employment.
• Track outcomes and report results to measure impact and inform continuous improvement.
• Develop executive-ready updates for leadership and external stakeholders, including impact narratives, success stories, and performance summaries.
• Collaborate across HOH programs to support events and initiatives in your region.

Qualifications

BASIC QUALIFICATIONS:

• Exceptional verbal and written communication skills with the ability to engage diverse audiences.
• Proven experience in business development, sales, or partnership cultivation, ideally in workforce development or military community services.
• Strong organizational and time management skills with the ability to manage multiple priorities independently.
• Demonstrated ability to use AI tools to improve day-to-day productivity (e.g., drafting, summarizing, research support, and scheduling) while maintaining accuracy and quality, with a commitment to ongoing AI learning and staying current as tools evolve.
• Strong analytical and reporting skills; ability to translate data into operational decisions and clear updates for leadership.
• Professionalism, adaptability, and a self-starter mindset.
• Proficiency in Microsoft Office Suite, Microsoft Teams, and virtual meeting platforms.
• Familiarity with the DoD SkillBridge program and military transition process is highly desirable.

PREFERRED QUALIFICATIONS:

• Experience with the military community preferred.
• Understanding or experience with both union and non-union skilled trades

$72,000 - $74,000 a year

The Program Manager, Skilled Trades Academy, is employed by Markham LLC and assigned to Hiring Our Heroes. The salary range for this role is $72,000 - $74,000. Starting salary is determined by experience, scope of responsibilities, and market location.

BENEFITS:

• Paid Leave: Employees may accrue between 5 to 10 hours of PTO (Paid Time Off) per pay period, based on their years of service.
• Sick leave: Employee is allocated (80) hours per year or (3.33) hours per pay period.
• Paid holidays: Employee will receive nine (9) paid holidays through the calendar year.
• Medical insurance: Employer pays medical premium.
• Dental and Vision insurance: Employee pays premium.
• 401k contributions with up to 3% employer contribution.

We recruit, employ, train, compensate, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, status as a protected veteran, genetic information, or any other characteristic protected by federal, state, or local law. Our talent acquisition and employment policies are inclusive. We respect both the spirit and letter of the laws of equal employment opportunity.