Program Manager - Senior Reliability, Maintenance, and Engineering (RME) Planner, NACF Planning

Amazon; Tucson (AZ); On-site; USD 74,000 - 130,000; Full time

Job summary

Amazon's Reliability Maintenance Engineering (RME) organization is seeking a Senior RME Program Manager to own CMMS strategy across the North American network. You will standardize processes, improve PM effectiveness, and equip local teams with tools, training, and procedures to sustain world-class equipment reliability.

The role emphasizes data-driven decision making, cross-functional collaboration with site maintenance teams, and leadership in rolling out CMMS functionality nationwide.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.
• Advanced Excel skills (Pivot Tables, VLOOKUP) and SQL.
• Experience working cross functionally with tech and non-tech teams.

Responsibilities

• Be a network level SME on the CMMS, train local planners and support network initiatives.
• Drive RME standards rollout in North America and participate in network projects.
• Be a CMMS key user and roll out new functionality, procedures, scheduling or reports.
• Monitor standards implementation through reporting and audits.
• Analyze and improve forecasting of preventative maintenance to reduce intrusiveness and improve effectiveness.
• Collaborate with Global RME on spare parts optimization and cost reduction.

Skills

Program management

Data-driven decisions

Excel (Pivot Tables)

SQL

Cross-functional collaboration

Job description

Description

This role has the potential to sit in any US location

Amazon's Reliability Maintenance Engineering (RME) organization is responsible for keeping the material handling equipment, robotics systems, and building infrastructure across our fulfillment network running safely and efficiently. We are a team of technicians, engineers, and program leaders who ensure our operational technology performs at the highest levels - directly enabling Amazon to deliver on its customer promise.

RME is undergoing a transformation from reactive to proactive maintenance strategies across the network. This role is central to that evolution - you'll drive the systems, standards, and data-driven programs that enable our shift toward predictive maintenance and operational excellence at scale.

As a Senior RME Program Manager, you will own the strategy and execution of our Computerized Maintenance Management System (CMMS) programs across the North American fulfillment network. You'll be the network-level SME responsible for driving standardization, improving PM effectiveness, and enabling local teams with the tools, training, and processes they need to maintain world-class equipment reliability.

Key job responsibilities

• Be a network level Subject Matter Expert (SME) on the CMMS (Computerized Maintenance Management System), train and assist the local Reliability Maintenance Engineering Planner and support network initiatives.
• Drive RME standards roll-out in North America initiatives and participate in network led projects.
• Be a CMMS key user and drive programs to roll out new functionality, procedures, scheduling or reports. Monitor standards implementation through reporting and audits.
• Analyze and improve forecasting of preventative maintenance routines to make equipment maintenance less intrusive and more effective.
• Compile equipment information, performance metrics and machine histories and make recommendations for improvements based on their findings to the entire network.
• Work with the Global Reliability Maintenance Engineering network and initiatives on cost reduction and process improvement for spare parts management, equipment maintenance and maintenance routines.
• Ability to Travel up to 50%

A day in the life

As a Senior RME Planner, no two days look the same. You might start your morning reviewing CMMS dashboards and maintenance reports, identifying trends or gaps in preventative maintenance compliance across the network. By mid-morning, you could be leading a training session with local RME Planners on new CMMS functionality or updated scheduling procedures. Afternoons often involve cross-functional collaboration — partnering with site maintenance teams to analyze equipment performance data, working with Global RME stakeholders on spare parts optimization, or presenting program updates and recommendations to senior leadership. You'll balance hands-on system work (building reports, refining PM routines, auditing standards adoption) with strategic thinking about how to make maintenance across the network more efficient and less intrusive. When you're traveling to sites, you'll be on the ground conducting audits, gathering feedback, and coaching local teams. This role sits at the intersection of technology, data, and operations — ideal for someone who loves solving complex problems at scale.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

About the team

• Working in a team where talent and potential have more value than paper-based qualifications
• Global opportunities to develop in role and choose long term career paths
• Working at the edge of AI and Amazon Technology driven projects
• Finding and conquering emerging challenges as the company grows and scales rapidly
• Working in data driven environment where accuracy and clarity is prized above personal opinion

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, AZ, Tucson - 74,200.00 - 129,800.00 USD annually

USA, CA, Tracy - 74,200.00 - 129,800.00 USD annually

USA, NV, Henderson - 74,200.00 - 129,800.00 USD annually

USA, TX, Coppell - 74,200.00 - 129,800.00 USD annually

USA, UT, Salt Lake City - 74,200.00 - 129,800.00 USD annually

USA, WA, Arlington - 82,700.00 - 129,800.00 USD annually