Program Manager, Security Operations Center (SOC)

TCS; Huntsville (AL); On-site; USD 100,000 - 135,000; Full time

Job summary

A leading company is seeking a Program Manager for its Security Operations Center in Huntsville, AL. The candidate will oversee program execution and ensure client satisfaction while managing extensive teams and subcontractors. Extensive experience in information systems management and strong leadership skills are critical for success in this role.

Benefits

Health/Dental/Vision

401(k) match

Flexible Time Off

STD/LTD/Life Insurance

Referral Bonuses

Professional development reimbursement

Vacation

Sick leave

Maternity/Paternity leave

Qualifications

• 20 years of experience with 10 years in information systems management.
• PMI Project Management Professional (PMP) certification preferred.
• Experience managing contract deliverables and client relations.

Responsibilities

• Plan, organize, and execute program scope, schedule, cost, and performance.
• Manage subcontractors and ensure adherence to quality standards.
• Interface with client’s senior management and optimize program processes.

Skills

Leadership

Analytic skills

Problem-solving

Communication

Flexibility

Education

Bachelor’s degree in Information Systems Engineering, Computer Science, Engineering, Business or related field

Tools

Atlassian Software (JIRA, Confluence, Service Desk)

Microsoft Office

Job description

Current job opportunities are posted here as they become available.

Program Manager, Security Operations Center (SOC)

Program Manager, Security Operations Center (SOC)

Clearances Required: Active TS with SCI eligibility

Job Description

TCS is searching for a Program Manager with strong SOC experience to support a law enforcement customer in Huntsville, Alabama.

Responsibilities:

• Responsible for planning, organizing, and executing all aspects of program scope, schedule, cost, technical, and staffing performance and activities on contract to ensure timely and quality delivery of services to the client
• Manage subcontractors to ensure their strict adherence to Tyto and client standards of quality and performance; provide a “one team” view to the client
• Formulate and enforce work standards, assign staff work schedules, and review and resolve work discrepancies
• Ensure timely, complete, high-quality contract deliverables; ensure SLAs are met or exceeded 100% of the time
• Select and provide metrics and dashboards to make program status and performance visible to the client and other stakeholders
• Interface with client’s senior management personnel, including briefings up to CIO/CISO level
• Optimize processes to maximize efficiencies within the team and program, including process automation and functional integration across task areas and teams
• Be a positive change agent, both within and outside the organization; propagate our corporate culture throughout the program
• Responsible for guidance and facilitation of contracted activities.
• Plan and manage the work, and values to uphold while promoting alignment, collaboration, and delivery across large numbers of cybersecurity and support teams.
• Ensures that sta ? ng plan and team competencies meet mission detection, response, and support requirements.
• Assists with the planning and monitoring of supported projects.
• Provides overall management of delivered services required by the customer

Required:

• Bachelor’s degree, or equivalent experience, in Information Systems Engineering, Computer Science, Engineering, Business, or other related field, and at least 20 years of experience (with 10 years of information systems management experience).
• Experience with Atlassian Software products (JIRA, Confluence, Service Desk, etc.)
• Strong leadership, written and verbal communication, and analytic and problem-solving skills are required
• Ability to maintain flexibility in schedules and shift priorities as a result of operational priorities
• Strong experience with Microsoft Office and other program and project management tools and applications is required
• PMI Project Management Professional (PMP)
• Other relevant IT certifications are a plus
• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Flexible Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, vacation, sick leave, and maternity/paternity leave