Program Manager, Risk Ops Enablement

Stripe; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Stripe is seeking a Senior Risk Program Manager to lead high-priority, global programs within the Risk Operations Enablement team. You will drive scoping, design and execution across cross-functional partners to strengthen risk controls and process excellence.

The role requires deep data insight and exceptional PM skills, with the ability to translate ambiguity into concrete actions that deliver measurable business impact while upholding operating principles and Stripe's values.

Qualifications

• 6+ years of experience in risk program management, strategy, management consulting, business operations, or operations program management.
• The ability to analyze data and think from first principles while delivering results.
• Ability to manage multiple stakeholders and drive creative solutions toward a shared goal.
• Strong program management skills with end-to-end execution transforming operations.
• Comfort solving complex problems and turning ambiguous inputs into action plans with measurable impact.
• Ability to identify recurring issues and build scalable processes.

Responsibilities

• Lead complex global programs from scoping to design and execution.
• Collaborate with Risk Operations, Risk Product, Risk Eng, Policy, and Data Science to maximize project impact.
• Design and launch programs that improve operational processes and business outcomes.
• Serve as the Risk Operations expert and align with cross-functional stakeholders to drive efficiency.
• Uphold Operating Principles and foster Stripe's values and culture.

Skills

Risk program mgmt

Data analysis

Stakeholder management

End-to-end project delivery

Problem solving

Process improvement

Education

MBA or graduate degree

Tools

SQL

Job description

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Risk Operations Enablement team sits within the Risk Operations org and is responsible for building and operating the core business and strategic programs that are critical to Risk Operations. These programs range from operational excellence initiatives to high-priority, cross-functional initiatives that typically require partnering across broader Risk (e.g., Risk Product) and risk-adjacent (e.g., Policy) teams. More specifically, we both lead initiatives to make step changes in the Risk User Experience and devise and execute strategies to ensure that a wide range of missing-critical business processes are effective at achieving our dual goals of preventing bad actors from exploiting our systems and delivering an exceptional user experience for legitimate users.

What you'll do

You'll partner cross-functionally across Risk (e.g., Risk Product) and Risk-adjacent (e.g., Policy) teams to lead ambiguous, high-priority problem spaces that change the trajectory of Risk Operations. You'll also partner across Risk Operations to deliver and measure processes that enable operational excellence at scale within the Risk Operations org.

Responsibilities

• Lead complex global programs, from initial scoping to design and execution and work on high-impact strategic initiatives
• Collaborate with multiple stakeholders across Risk Operations, Risk Product, Risk Eng, and other stakeholder teams (e.g., Policy, Data Science) to prioritize and maximize the impact of your projects
• Design and launch programs that lead to step-change improvements in our operational processes and business outcomes
• Serve as the Risk Operations expert and partner closely with our cross-functional stakeholders to scope and execute large projects to create operational efficiencies and ensure operational readiness
• Embody our Operating Principles and foster our values and culture

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 6+ years of experience in risk program management, strategy, management consulting, business operations, or operations program management
• The ability to dig deep into the data and think from first principles while delivering the best results
• Ability to manage multiple stakeholders with varying priorities and drive creative solutions and commitment to a shared goal
• Strong program management skills with experience managing end-to-end execution of projects and programs that have transformed your company's operations
• Enjoys solving complex and hard problems and can turn incomplete, conflicting, or ambiguous inputs into solid action plans and deliver quantifiable business impact
• Ability to identify repeated user and specialist-facing issues and build scalable solutions and processes to address them

Preferred qualifications

• 2+ years in consulting
• Experience with SQL or willingness to learn
• MBA or other graduate degree
• Prior experience partnering with Product, Eng, and Operations teams preferred