Program Manager Representative (PMR)- Everett, WA

Serco; Spokane (WA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Tuition Reimbursement

Life Insurance

Disability Coverage

Flexible Work Arrangements

Birth/Adoption Leave

Employee Assistance Plan

Job summary

Serco is seeking a Program Manager Representative to coordinate and implement the pre-planning and execution of NAVSEA ship modernization. You will work with shipyards, government sponsors, and maintenance centers to ensure accurate data and timely milestones, while managing costs and supporting a large maintenance team.

You will report on progress, collaborate with multiple stakeholders, and contribute to the program’s success with strong writing and presentation skills.

Qualifications

• Active DoD Secret Security Clearance is required.
• Bachelor’s degree with 6+ years of directly relevant work experience, or an equivalent combination.
• Willingness to work on site at Naval Base or private shipyard and travel up to 10% within CONUS.

Responsibilities

• Monitor and report MSR and AIT adherence to production and test milestones; manage financials and schedule impacts.
• Coordinate with shipyard, NSA, and NAVSEA 21 to review design changes and growth work.
• Assist in visits to ships and Navy facilities to evaluate alterations and installations.
• Review CFRs for cost, production, and testing impacts; communicate changes to stakeholders.
• Develop briefings, documents, and reports for clients; maintain security procedures.

Skills

Active DoD Secret Security Clearance

Shipyard coordination

Strong written & presentation skills

Education

Bachelor’s degree

Associate’s degree

High School Diploma

Job description

Position Description & Qualifications

If you love high profile and challenging projects supporting the U.S. Navy, Serco has a great opportunity for you!

Serco is seeking a Program Manager Representative (PMR) to coordinate and implement the pre‑planning and execution of NAVSEA ship modernization. This includes identification and integration of alteration work packages, repair work, work specifications, design requirements, alteration material requirements, and identification of all required Integrated Logistics Support (ILS). The PMR coordinates work efforts with Regional Maintenance Centers, government installation team sponsors, Ships Force, ISEA tech codes, shipyard contractors, and Planning Yard On‑Site reps to ensure technical accuracy of all ship alteration data.

You will be part of a large maintenance team that works closely with our customer and other Serco teams to deliver quality systems on time and on budget. Matt Weber is the senior manager for the team; he possesses many years of experience supporting shipyard modernization and is a Navy veteran. This team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program.

The PMR is responsible for execution of the modernization work package and adherence to the Entitled Process production milestones. You will work with the responsible shipyard to understand and identify all jobs that have been accomplished and planned dates for production completion. You then report to NAVSEA 21 the status of work and financial expenditures.

In This Role, You Will

• Monitor and report MSR and AIT adherence to production and test milestone schedules, financial monitoring and reporting of CNO availability, MSR and/or AIT issues and deconflict with responsible shipyard and sponsoring government agency, and overall condition of the ship during CNO availability. Requires physical access to ships in shipyards undergoing heavy industrial work and must access spaces via ship ladders and hatches arranged to mitigate safety concerns.
• Collect, develop, and analyze complex specialized information on modernization production. Serve as a technical advisor to coordinate the work of many organizations engaged in various equipment‑related functions such as supply support, maintenance, and repair. Provide technical data necessary to establish deadlines and phase programs in and out, and to resolve wide‑ranging sensitive or potentially difficult issues.
• Assist in the coordination of visits to ships and Navy organizations, contractor plants, etc., to evaluate NAVSEA or TYCOM SHIPALTs, Program or Fleet SCDs, and equipment‑level alteration installations. Escort visitors on ship as needed to inspect work in progress.
• Review and approve NAVSEA related Condition Found Reports (CFRs) for cost, production, and testing schedule impacts. Interface with Planning Yard On‑Site Representatives to review/approve design changes or growth work. Negotiate costs with responsible NSA and assigned MSR. Identify changes, track, and report all growth and new work sequences to NAVSEA 21 and responsible shipyard.
• Coordinate all testing efforts with responsible shipyard and applicable Navy sponsoring commands. Schedule is determined by the Entitled Process Milestones and milestone dates set forth by the shipyard and ship. Ensure required delays or testing milestone changes are quickly and effectively communicated to all stakeholders.
• Participate in Lessons Learned conferences and other post‑installation meetings. Post‑install meetings include reviewing red‑lined design drawings and capturing any design changes made via the LAR/RLAR process during installations.
• Demonstrate superior writing and presentation skills to develop briefings, documents, papers, conceptual, and analytical reports for clients.
• Maintain and comply with security procedures in the performance of duties.
• Provide direction, training, and assistance to other PMR support as an expert in a particular field of endeavor as applicable.
• Perform additional duties and responsibilities as assigned by the lead Program Manager Representative.

To Be Successful In This Role, You Will Have

• An Active DoD Secret Security Clearance.
• A Bachelor’s degree plus 6 years directly relevant work experience.
  • OR an Associate’s degree and 8 years of relevant work experience.
  • OR a High School Diploma and 10 years applicable work experience.
• Ability to work on site daily at a Naval Base or private shipyard and be able to move safely through a ship undergoing heavy industrial repair and modernization.
• The ability to travel up to 10% within the CONUS.

Additional Desired Experience And Skills

• Strong analytical skills, including process mapping, risk analysis and quality assurance tools.
• Computer literate and proficiency in Microsoft applications.
• Excellent communication, interpersonal and presentation skills.

Benefits

• Medical, dental, and vision insurance.
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract.
• 401(k) plan that includes employer matching funds.
• Tuition reimbursement program.
• Life insurance and disability coverage.
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Employee Assistance Plan.

Equal Opportunity Employer

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.