Program Manager – remote

Hive + Co; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An educational technology company is seeking a Program Manager to drive cross-functional initiatives and support agile development teams. The ideal candidate will have extensive experience in program management, particularly in enterprise environments. This role emphasizes collaboration, communication, and operational excellence within a dynamic and diverse workplace.

Qualifications

• 7+ years of experience as a Program Manager with hands-on experience in project management.
• 3-5+ years’ experience in program management in enterprise environments.
• Excellent communication and leadership skills.

Responsibilities

• Drive the end-to-end delivery of initiatives with effective program management.
• Nurture high-performing agile teams through coaching and mentorship.
• Establish and track meaningful metrics for program success.

Skills

Agile Methodologies

Communication Skills

Collaboration Skills

Problem-Solving

Program Management Expertise

Operational Excellence

Education

Bachelor’s degree in Education, Business, Communication, or related field

Tools

Jira

Confluence

Smartsheet

Job description

We’re looking for a Program Manager contractor who is energized by big challenges and passionate about making learning accessible and effective for everyone. As a member of our Product organization, you’ll be part of a team dedicated to creating digital learning solutions that revolutionize classrooms and empower students to reach their full potential.

The ideal candidate will have a proven track record in successfully driving large-scale programs and projects in complex enterprise product and technology environments, experience working closely and successfully with agile software development teams, and expertise in collaborating with and influencing cross-functional teams and partners at all levels of an organization.

Remote – EST/CST hours are preferred.

Key Responsibilities:

• Program Management: Drive the end-to-end, on-time delivery of cross-functional initiatives, including planning, managing, monitoring, and reporting of critical workstreams, identifying and mitigating risks to program success, clearing roadblocks, and ensuring all work is being conducted efficiently, with transparency, and in close alignment with business goals, product strategies, partners, and leadership.
• Team Development and Well-being: Nurture high-performing agile development teams through coaching and mentorship while creating an environment that balances delivery with team well-being, energy, and engagement.
• Cross-Functional Collaboration: Be the central bridge between our technical, product, data science, authoring, engineering, UX, and vendor teams, to define cross-functional program objectives and success metrics, drive creation of roadmaps, create visibility and alignment across all workstreams, and ensure that we’re fostering healthy and productive working relationships with all our partners.
• Operational Planning & Execution: Partner with teams across the enterprise and with external partners to define program objectives, align cross-functional efforts, define success metrics, create clear roadmaps and milestones, and ensure everyone understands and is aligned to what success looks like for each initiative and how we’ll measure our progress toward that success.
• Program Success Metrics and Reflection: Establish and track meaningful metrics that help agile software development teams understand their impact and progress. Create regular opportunities for the teams to reflect on what’s working well and what needs adjustment, using data to guide improvements.
• Resource Management: Maintain a deep understanding of where and how to allocate people resources effectively across key program initiatives to ensure we have enough of the right people in the right places at the right times.
• Communication and Engagement: Engage regularly with development teams, cross-functional partners, and leadership to communicate progress, updates, challenges, and outcomes across all workstreams within your program, with a focus on making complex information clear and actionable while also ensuring everyone involved understands the “what” and the “why.”
• Process Creation and Optimization: Contribute to our program management Community of Practice by creating, optimizing, and refining processes, with a keen eye toward those that also enhance the efficiency, scalability, and quality of our work.

What can you bring to the role?

• Program and Management Expertise: 3-5+ years’ experience leading and delivering complex, end-to-end digital/technology programs in fast-paced enterprise environments, with a proven track record of driving impactful results.
• High Proficiency in Agile Methodologies: Hands-on experience guiding diverse software development teams through iterative improvements while keeping delivery momentum strong.
• Outstanding Communication and Collaboration Skills: Excellent interpersonal, collaborative, and influencing skills to build trust and lasting partnerships with diverse, cross-functional teams.
• Experience with Distributed Teams: Hands-on experience working with geographically dispersed software development teams, ensuring seamless collaboration and communication, and authentically celebrating diversity.
• Exceptional Partner Engagement: Collaborate seamlessly with cross-functional teams, including engineering, product management, authoring, UX design teams, partners, and other program management teams.
• Operational and Organizational Excellence: Thrive in dynamic environments, juggling priorities, pivoting effortlessly, and keeping teams focused on high-impact objectives under tight deadlines.
• Creative Problem-Solving and Innovation: Tackle challenges with innovative solutions, turning tricky situations into opportunities for improvement, and demonstrate critical thinking skills.

Qualifications:

• 7+ years of experience as a Program Manager with hands-on experience in project management planning, monitoring, and reporting of critical workstreams.
• 3-5+ years’ experience in program management in enterprise environments.
• 1+ years’ experience performing a scrum master function and/or coaching agile software development engineering teams.
• Experience with agile methodologies and tools such as Jira and Confluence.
• Proven track record of successfully managing complex, cross-functional programs.
• Excellent communication, organizational, and leadership skills.
• Strong technical understanding of software development processes and methodologies.
• Ability to translate technical concepts into business value and communicate effectively with both technical and non-technical stakeholders.
• Bachelor’s degree in Education, Business, Communication, or a related field.

Must Have for this role:

• Experience working with cross-functional teams, engineering teams, development teams, and agile teams.
• Experience in the Ed-Tech industry is highly preferable.
• Hands-on experience in publishing educational content.
• Experience with agile methodologies and tools such as Jira and Confluence.

Additional consideration given to candidates with any of the following:

• Experience in Educational Publishing.
• Experience in the EdTech industry.
• Experience with Smartsheet.

Hive + Co. is dedicated to building a diverse, inclusive, and representative workplace. If you’re excited about this role but worried that you don’t meet every requirement, we encourage you to apply anyway.