Program Manager, Reentry & Healing Hub

Ymca Of Yonkers; City of Yonkers (NY); Presencial; USD 55.000 - 65.000; Tempo integral

Benefícios oferecidos por esta vaga

Health insurance

Paid time off

Retirement benefits

Professional development opportunities

Resumo da vaga

YMCA of Yonkers is seeking a Program Manager for Reentry & Healing Hub in Yonkers, NY. The role oversees daily program operations, staff supervision, participant engagement, and service coordination, with a strong focus on trauma-informed, client-centered strategies to promote successful reintegration.

The position reports to the Director of Reentry & Healing Hub and collaborates with partners to implement the approved work plan, ensuring quality services and measurable outcomes in a

Qualificações

• Bachelor's degree in social work, human services, criminal justice, psychology, education, public administration, or a related field required.
• Minimum three years in community-based programs, reentry, case management, or workforce development preferred.
• At least one year supervising staff, coordinating program operations, or leading direct-service teams preferred.
• Experience with justice-involved adults, trauma exposure, or barriers to community stability preferred.
• Knowledge of trauma-informed practices, engagement, ISPs, and retention strategies.
• Experience with government-funded programs, grant deliverables, performance reporting, or contract compliance preferred.
• Strong interpersonal communication, leadership, organizational, documentation, and problem-solving skills.

Responsabilidades

• Coordinate daily program operations and service delivery activities.
• Maintain an organized program schedule with intake, assessments, ISPs, and career development.
• Coordinate staff assignments, appointments, activities, and referrals.
• Monitor participant progression from enrollment to completion.
• Develop standardized procedures for engagement, documentation, and accountability.
• Identify operational challenges and recommend solutions.
• Ensure a safe, trauma-informed program environment.
• Provide supervision to Program Coordinator and two Academic & Career Counselors.
• Collaborate with the Director and partners to coordinate services.
• Support DCJS compliance and monitoring readiness.

Conhecimentos

Strong interpersonal communication

Leadership

Organizational skills

Documentation

Problem-solving skills

Bilingual English/Spanish skills

Formação

Bachelor's degree in social work, human services, criminal justice, psychology, education, public administration, or a related field

Descrição da vaga

YMCA of Yonkers is seeking a Program Manager for Reentry & Healing Hub in Yonkers, NY. The role oversees daily program operations, staff supervision, participant engagement, and service coordination, with a strong focus on trauma-informed, client-centered strategies to promote successful reintegration.

The position reports to the Director of Reentry & Healing Hub and collaborates with partners to implement the approved work plan, ensuring quality services and measurable outcomes in a