Program Manager, Putnam Court Supportive Housing

Flippa.com; New York (NY); On-site; USD 70,000 - 75,000; Full time

Job summary

An established industry player seeks a Program Manager to lead operations in a newly constructed residential building. This role involves overseeing program activities, ensuring compliance with standards, and enhancing service delivery to clients. The ideal candidate will possess a Master's degree in Social Work or Psychology and have experience in clinical supervision and supportive housing services. Join a dedicated team committed to improving the lives of individuals facing significant challenges in New York City. This position offers a competitive salary and a comprehensive benefits package, fostering a supportive and inclusive work environment.

Benefits

Health Insurance

Dental Insurance

403(b) Retirement Plan with Employer Match

Paid Time Off

Paid Holidays

Qualifications

• Experience in clinical supervision and working with individuals with mental illness.
• Knowledge of supportive housing services operations.

Responsibilities

• Oversee all program operations and manage direct reporting staff.
• Develop and implement Quality Assurance measures for service delivery.
• Communicate with peers on client progress and best practices.

Skills

Clinical Supervision

Housing Issues

Group Facilitation

Supportive Housing Services

Education

Licensed Master’s degree in Social Work

Licensed Master’s degree in Psychology

Job description

Who We Are:CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City. CAMBA serves more than 65,000 individuals and families each year, citywide, including almost 13,000 youth. Our 180+ programs in over 100 locations improve the lives of a diverse cross section of New Yorkers. From homelessness prevention in Staten Island to supportive housing in the Bronx; from employment training in Manhattan to after school programs and college access in Brooklyn; from family shelter and support in Queens to increasing affordable housing across the city, CAMBA provides holistic services to help struggling New Yorkers stabilize their lives and become self-sufficient.

Putnam Court is a building which was developed and is operated by Dunn Development Corp., a private developer. Putnam Court is a newly constructed residential building located on Putnam Avenue between Irving Place and Downing Street in the Clinton Hill neighborhood of Brooklyn. The project consists of a seven-story elevator building containing 59 residential units, with 58 units of rental housing and one superintendent’s unit. CAMBA, Inc. is the on-site services provider at Putnam Court. Thirty-four apartments, 58% of the units in the building, will be master leased by CAMBA and will house Population A chronically homeless single adults who are diagnosed with SPMI (seriously and persistently mentally ill) or MICA (mentally III and chemically addicted). The remaining 24 units are occupied by community residents, who may require some services.

Position: Program Manager

Reports To: Senior Program Director

Location: 40 Putnam Avenue, Brooklyn, NY 11238

What The Program Manager Does:

• Communicate with peers in other CAMBA programs on issues related to client progress and best program practices.
• Work with direct reporting staff to set staff performance targets in accordance with contract requirements.
• Develop and document all program activities.
• Interface with the Director of Housing Operations or the property management company to ensure the building is clean and operating efficiently.
• Participate in start up activities including marketing and lease up, program development and implementation etc.
• Access community resources for clients.
• Ensure that all apartment vacancies are filled within 4-6 weeks.
• Oversee all program operations and manage direct reporting program staff and their subordinates.
• Develop and implement Quality Assurance measures to ensure quality service delivery to clients.
• Ensure that all client files and program files are kept in compliance with CAMBA's and funder's standards.
• Coordinate and supervise programmatic activities of direct reporting staff.
• Observe direct reporting staff.
• Conduct program progress reviews with staff.
• Prepare, review and ensure the accuracy and timeliness of, contract reports and statistical information for both CAMBA management and funder use.
• Analyze program and demographic data to make programmatic improvements.
• Oversee onsite and organize offsite training opportunities for professional development of staff.
• Confer with the Senior Program Director and/or other CAMBA management staff as needed regarding programmatic and personnel issues.
• Complete incident reports when required
• Participate in staff/funder/outside agency meetings as requested.
• Review and sign time sheets.
• Prepare performance appraisals for direct reporting staff.
• Immediately report to the appropriate Senior Program Director any: monitoring visits or funders' events; significant events; any incident that might subject CAMBA to liability.
• May interact with funders.
• May make hiring and firing recommendations to appropriate Senior Program Director/Executive Vice-President (in consultation and agreement with Human Resources).

Minimum Education/Experience Required:

• Licensed Master’s degree in Social Work, Psychology or a related field. (A license is required of these Master's Degrees: Social Work (LMSW or LCSW), Mental Health Counseling, Counseling/Guidance, Art Therapy).

Other Requirements:

• Obtain “Criminal History Checks” (CHC) fingerprinting through the New York State Office of Mental Health (OMH) and the Justice Center for the Protection of People with Special Needs (Justice System) and Staff Exclusion List (SEL) clearance.
• Ability to maintain fingerprint clearance throughout the duration of employment.
• As a Mandated Reporter, you must immediately report suspected incidents/cases of abuse and neglect to the Vulnerable Persons Central Register (VPCR) Hotline at 1-855-373-2122 and complete a CAMBA Incident Report.
• Experience in clinical supervision, housing issues and working with individuals with mental illness, substance abuse issues, HIV/AIDS and other special needs
• Experience developing and facilitating groups
• Knowledge of supportive housing services operations

Compensation: $70,000-$75,000 annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate.This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.

Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.