Program Manager, Pricing and Profitability, IN FBA & MCF

Amazon; Westborough (MA); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading company is seeking a Program Manager for Pricing and Profitability in their Multi-channel Fulfillment (MCF) team. This role involves enhancing pricing strategies, driving profitability, and collaborating across various business verticals. The ideal candidate will possess strong analytical and project management skills, with a focus on operational efficiency and user experience improvements.

Qualifications

• 2+ years of experience in program or project management.

Responsibilities

• Own and optimize pricing strategies across various service offerings.
• Develop and maintain program Profit & Loss (P&L) statements.
• Implement operational improvements through process automation.

Skills

Analytical Skills

Relationship Building

Project Management

Tools

MS Access

SQL

Job description

Program Manager, Pricing and Profitability, IN FBA & MCF

Multi-channel fulfillment (MCF) is a nationwide integrated fulfillment solution by Amazon for third-party sellers – enabling them to provide fast and efficient delivery to their customers from all their sales channels including D2C. MCF allows Selling Partners to delegate warehousing, inventory management, invoicing, logistics, payment processing, and returns to Amazon, leveraging Amazon's extensive capabilities developed over 25+ years. This helps third-party sellers offer an Amazon-like fulfillment experience to their D2C customers.

The IN MCF-Business team is seeking a Program Manager to lead transformative improvements in MCF pricing strategy, implement automation initiatives, and enhance user experience. Responsibilities include developing and executing growth strategies for MCF, improving operational efficiency, and driving program growth and profitability. The role involves defining objectives, leading cross-functional initiatives, designing complex processes, and establishing go-to-market strategies and operational mechanisms across multiple business verticals. Collaboration will be essential with account managers, product managers, and external partners within FBA & MCF.

A successful candidate must work independently, quickly grasp key process pain points, and influence partners at all organizational levels. The role is ideal for someone with strong analytical skills, relationship-building abilities, and excellent project management experience.

Key job responsibilities

1. Own and optimize pricing strategies across various service offerings such as expedited speed, C-ret, blankbox, and future initiatives.
2. Develop and maintain program Profit & Loss (P&L) statements to drive profitability.
3. Implement operational improvements through process automation and technology adoption.
4. Establish partnerships and define collaboration frameworks with Third-Party Logistics (3PL) providers to enable key features.
5. Create and monitor standardized workflows and performance metrics for 3PL operations.
6. Enhance user experience for stakeholders including selling partners and end customers on MCF.
7. Analyze key business metrics to identify growth opportunities.

BASIC QUALIFICATIONS

- 2+ years of experience in program or project management

PREFERRED QUALIFICATIONS

- Knowledge of Lean principles and DMAIC methodology
- Experience with MS Access and SQL
- Ability to gather requirements and write clear, detailed requirement documents

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Amazon is an equal opportunity employer and does not discriminate based on veteran status, disability, or other protected categories.