Program Manager - Population Health - Southwestern Health Resources

Southwestern Health Resources; Dallas (TX); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Southwestern Health Resources is seeking a Program Manager - Population Health to lead deployment of population health and value-based care initiatives. The role is a full-time, hybrid position with days schedule and remote work allowed at manager's discretion.

You will coordinate cross-functional teams (Quality, Care Management, Analytics, Compliance) and manage project plans, KPIs, dashboards, and performance reports while ensuring regulatory alignment and program readiness.

Qualifications

• 5 years experience in post-acute care, care coordination, population health, or payor environments.
• Experience with project coordination or program management, quality or performance improvement.
• CAPM, LSS, CPHQ or other PM training preferred.

Responsibilities

• Lead the implementation and day-to-day management of population health and value-based care programs across the enterprise.
• Develop and maintain detailed project plans, timelines, milestones, and deliverables.
• Coordinate cross-functional teams to drive program alignment and progress.
• Track program performance against KPIs and quality metrics; elevate risks as needed.
• Partner with analytics to develop dashboards and routine performance reports.
• Facilitate regular program meetings and document decisions.
• Support gap closure and pilot programs; scale successful interventions.
• Ensure compliance with CMS, ACO, NCQA standards and audit readiness.
• Identify process improvements using data and stakeholder feedback.

Skills

Project management

Written communication

Verbal communication

Data analysis

Dashboards

BI tools

Microsoft Office

Education

Bachelor's degree in healthcare administration, public health, business administration, nursing, social work, or related fields

Tools

Tableau

Job description

Southwestern Health Resources is looking for a highly skilled Program Manager - Population Health. Is that you?

Work Hours:Full Time Days (8:00am-5:00pm) for 40 hrs/week (remote work allowed at manager's discretion)

Department Highlights:

• Hybrid Position
• Gain a sense of accomplishment by contributing to a teamwork environment.
• Receive excellent mentorship, comprehensive training, and dedicated leadership resources.
• Contribute and work on a cross functional team

Responsibilities

• Lead the implementation and day-to-day management of population health and value-based care programs across the enterprise. 10%
• Develop and maintain detailed project plans, timelines, milestones, and deliverables to ensure successful program execution.
• Coordinate cross-functional teams including Quality, Care Management, Risk Adjustment, Pharmacy, Medical Economics, Analytics, Compliance, Coding, Post-Acute Care, Network, and Payer Relations to drive program alignment and progress.
• Track program performance against defined KPIs, quality metrics, and operational goals; elevate risks and barriers as needed.
• Partner with analytics teams to support development, validation, and maintenance of dashboards and routine performance reports.
• Facilitate regular program meetings, prepare agendas, document decisions, and ensure follow-up on action items.
• Support gap closure initiatives related to preventive care, chronic disease management, and utilization management.
• Assist in the implementation of pilot programs and scaling of successful population health interventions.
• Monitor compliance with regulatory and payer requirements, including CMS, ACO, and NCQA standards, and support audit readiness activities.
• Identify process improvement opportunities and support execution of continuous improvement initiatives using data and stakeholder feedback.
• Assist in identifying performance gaps through data analysis and support the implementation of targeted interventions.
• Maintain program documentation, workflows, and standard operating procedures.
• Support change management efforts, including communication planning, stakeholder engagement, training coordination, and adoption of new workflows.
• Assist with resource planning and coordination to ensure programs are adequately staffed and supported.
• Prepare summaries, reports, and presentations for leadership review.
• Stay informed on population health best practices, regulatory updates, and industry trends.
• Foster strong working relationships across departments to support collaboration and program success.
• Other duties as assigned.

What You Need:

Education

Bachelor's Degree Bachelor's Degree in healthcare administration, public health, business administration, nursing, social work, or related fields Relevant work experience may be considered in lieu of a degree. Pref

Experience

5 Years Experience in post-acute care, care coordination, population health, value-based care, or payor, managed care, or related environments. Demonstrated experience in project coordination or program management, quality or performance improvement. Req

Licenses and Certifications

CAPM, LSS, CPHQ, or other project management training/certification preferred. Upon Hire Pref

Skills

• Experience using project management methodologies overseeing project portfolios.
• Strong written and verbal communication skills; able to concisely present information required to drive alignment and decision-making.
• Ability to connect program activities to broader organizational and value-based care strategy.
• Analytical skills to guide, manipulate and analyze relevant data to inform sound decision-making.
• Comfort working with dashboards, BI tools (e.g., Tableau), and population health platforms.
• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word and experience using data and presentation tools to support analysis, reporting, and executive communication.

Supervision

Individual Contributor

Physical Demands

Sedentary

Additional Information

• Job Field: Clerical/Admin
• Shift: Day Job
• Schedule: Full-time