Program Manager – PM2187

R.W. Mercer Co.; Los Angeles (CA); Hybrid; USD 105,000 - 145,000; Full time

Benefits offered by this job

Professional development

Flexible work options (remote orHybrid

Contract extension opportunities

Job summary

R.W. Mercer Co. is seeking an experienced Program Manager to lead complex programs on a full-time contract basis in the United States. You will plan, coordinate, and deliver initiatives across operations, technology, product, and marketing, ensuring on-time, on-budget execution aligned with strategy.

You will manage multiple projects, build strong stakeholder relationships, and provide executive-level updates and dashboards. Remote or hybrid work options may be available based on program needs.

Qualifications

• Bachelor's degree in a related field.
• 5+ years of program management experience.
• Proven ability to manage multiple workstreams simultaneously.
• Strong knowledge of PM methodologies (Agile, Scrum, Waterfall or hybrid).
• PMP, PgMP or Scrum Master certification is a plus.

Responsibilities

• Lead planning, execution, and delivery of multiple programs from initiation to completion.
• Develop program plans, timelines, milestones, budgets, and resource needs.
• Coordinate cross-functional teams across operations, technology, product, and more.
• Set priorities and ensure alignment with strategy and business requirements.
• Monitor progress, identify risks, and develop mitigation strategies.
• Manage schedules, deliverables, resources, and competing priorities with quality.
• Facilitate program meetings, reviews, and executive updates.
• Prepare reports and dashboards on performance, milestones, and budgets.
• Communicate expectations and timelines with stakeholders clearly.
• Identify process improvements for better program delivery.
• Control scope, timelines, resources, and approvals as needed.
• Support budget management, vendor coordination, and contracting as required.
• Ensure compliance with policies and quality standards.
• Build relationships with stakeholders and coordinate across the program lifecycle.
• Provide guidance to project managers and team members involved.
• Continuously evaluate outcomes and recommend improvements.

Skills

Program management

Cross-functional collaboration

Executive communication

Risk & dependency management

Budget management

Education

Bachelor's degree in Business Administration / Project Management / IT or related field

Tools

Microsoft Project

Jira

Asana

Smartsheet

Monday.com

Job description

We are seeking an experienced Program Manager (PM2187) to join our team on a full-time contract basis. The Program Manager will be responsible for planning, coordinating, and delivering complex programs that support organizational priorities and business objectives. This role will work closely with cross-functional teams, stakeholders, and leadership to ensure programs are executed efficiently, delivered on schedule, and aligned with strategic goals.

Key Responsibilities

• Lead the planning, execution, and successful delivery of multiple projects and programs from initiation through completion.
• Develop program plans, timelines, milestones, budgets, resource requirements, and performance objectives.
• Coordinate cross-functional teams across operations, technology, product, marketing, finance, and other business functions.
• Establish program priorities and ensure projects remain aligned with organizational strategy and business requirements.
• Monitor program progress, identify risks and dependencies, and develop mitigation strategies to keep initiatives on track.
• Manage project schedules, deliverables, resources, and competing priorities while maintaining high-quality standards.
• Facilitate program meetings, stakeholder reviews, status updates, and executive presentations.
• Prepare regular reports and dashboards outlining program performance, milestones, risks, budgets, and key deliverables.
• Communicate effectively with internal and external stakeholders to ensure expectations, responsibilities, and timelines are clearly understood.
• Identify opportunities to improve processes, workflows, and program delivery methodologies.
• Manage changes to program scope, timelines, resources, and priorities while maintaining appropriate documentation and approvals.
• Support budget management, resource allocation, vendor coordination, and contract-related activities as required.
• Ensure programs comply with organizational policies, quality standards, and applicable requirements.
• Build strong relationships with stakeholders and serve as a central point of coordination throughout the program lifecycle.
• Provide guidance and support to project managers, coordinators, and team members involved in program delivery.
• Continuously evaluate program outcomes and recommend improvements for future initiatives.

Qualifications

• Bachelor's degree in Business Administration, Project Management, Operations, Information Technology, or a related field.
• 5+ years of experience in program management, project management, operations, or a related discipline.
• Proven experience managing multiple projects or workstreams simultaneously.
• Strong understanding of project and program management methodologies, including Agile, Scrum, Waterfall, or hybrid approaches.
• Excellent organizational, planning, prioritization, and problem-solving skills.
• Strong written and verbal communication skills with the ability to work effectively with executives and cross-functional teams.
• Experience with project management and collaboration tools such as Microsoft Project, Jira, Asana, Smartsheet, Monday.com, or similar platforms.
• Ability to manage budgets, schedules, resources, risks, and program dependencies.
• Strong analytical skills and the ability to translate complex information into clear recommendations.
• Demonstrated ability to work independently, make sound decisions, and manage competing priorities.
• PMP, PgMP, Scrum Master, or similar certification is a plus.

Compensation & Contract Benefits

• Annual Contract Rate: $105,000 – $145,000 per year, commensurate with experience, qualifications, program complexity, and scope of responsibility.
• Contract Schedule: Full-time, approximately 40 hours per week, Monday through Friday.
• Contract Duration: Initial contract term with potential for extension or renewal based on program requirements and performance.
• Professional Development: Opportunities for training, professional development, and relevant certification support.
• Flexible Work Options: Potential for remote or hybrid work arrangements depending on program and organizational requirements.
• Performance Opportunities: Potential for contract extension and expanded responsibilities based on successful program delivery.
• Collaborative Environment: Work alongside cross-functional teams and organizational leaders on strategic initiatives with meaningful business impact.

Qualified candidates will be contacted for an interview.

Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.