Program Manager - PM Services

Talentify; Colorado Springs (CO); Remote; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dynamic Program Manager to lead multiple service engagements and oversee consultant teams. This fully remote role involves managing client expectations, operational deliverables, and compliance with standards. The ideal candidate will possess strong program management and construction management skills, ensuring effective communication and collaboration with various stakeholders. With a focus on achieving service level agreements and supporting account growth, this position offers a unique opportunity to drive success in a fast-paced environment. Join a forward-thinking company that values innovation and excellence in project management.

Benefits

Medical and dental insurance plans

Health Savings Account

Life and disability insurance

401(k) match and profit sharing

Paid holidays and PTO

Consumer discounts

Flexible spending accounts

Employee assistance programs

Qualifications

• Experience in CapEx project management and employee/contractor management.
• Proven record of achievement in fast-paced environments.

Responsibilities

• Oversee multiple service engagements and manage consultant teams.
• Ensure successful achievement of all service level agreements.
• Prepare and deliver weekly and monthly status reports to management.

Skills

Program management

Construction management

Customer relationship management

Proposals

Management skills

Education

Bachelor’s Degree in Construction Management

Job description

Job Title: Program Manager - PM Services

Job Description

Actalent is hiring a Program Manager for a permanent role. The Program Manager will oversee multiple service engagements and their corresponding consultant teams, responsible for daily operations, consultant management, and client communication for onsite delivery programs in our CapEx Project Management Practice. This role involves managing onboarding, client expectations, operational project deliverables as described in the statement of work, and compliance with all standards and processes. The position requires significant interaction with support teams and internal partners to ensure customers’ and consultants’ expectations are met. Success in this role demands a highly motivated individual with experience in CapEx project management, employee/contractor management, and a proven record of achievement in fast-paced environments.

Responsibilities

• Supervise responsibilities including hiring, terminating, performance reviews, and pay reviews for onsite consultants within assigned services program.
• Partner closely with Business Development, Finance, Talent Acquisition, Account Managers, and Recruiters when identifying and onboarding new accounts and employees.
• Ensure successful achievement of all service level agreements.
• Utilize program management skills in communication, presentation, time management, organization, and planning to achieve program goals and objectives.
• Oversee and manage the onboarding process for all new consultants and perform recurring touchpoints on performance/project status.
• Identify project risk areas and suggest mitigation plans for the SOWs.
• Manage all program resources assigned to perform tasks according to the project plan; set expectations concerning program performance; escalate issues for rapid resolution.
• Track and report program budgets as necessary.
• Work closely with finance and support teams to support accounts receivable for billing and invoicing.
• Conduct periodic status checks with customers and team to assess progress against the plan.
• Prepare and deliver weekly and monthly status reports to management and appropriate client stakeholders.
• Resolve all program issues with customers and suppliers as appropriate.
• Support account growth and evolution, preparing it for transformation to different delivery groups when necessary for additional technical oversight.
• Travel as necessary to support customer and employee activity as well as attend internal meetings.

Essential Skills

• Program management
• Construction management
• Customer relationship management
• Proposals
• Management skills

Additional Skills & Qualifications

• Bachelor’s Degree in Construction Management or similar field
• People management
• Ability to establish, enhance, and follow processes
• Client-facing and presentation abilities (qualifying business, presenting scopes of work, RFP work, client site visits, etc.)
• Construction/Project management background
• Communication with multiple stakeholders (internal/external)

Work Environment

The work environment involves significant interaction with support teams and internal partners. The role requires individual capable of managing multiple engagements and consultants, while ensuring compliance with all standards and processes. The position may require travel to support customer and employee activities and attend internal meetings.

Pay and Benefits

The pay range for this position is $100000.00 - $125000.00/yr.

Medical and dental insurance plans
Health Savings Account
Life and disability insurance
401(k) match, profit sharing and 529 plan
Paid holidays and 20 days of paid time off each year for new employees
Consumer discounts
Flexible spending accounts and employee assistance programs

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on May 19, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [e-mail] for other accommodation options.