Program Manager - Physical Therapist (PT)

HealthPro Heritage; Cleveland (OH); On-site; USD 61,992 - 68,880; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

CEUs

Long-term disability

Short-term disability

FSA

PTO

Critical illness insurance

Hospital indemnity

Wellness program

Identity theft protection

Pet insurance

TicketsAtWork

Job summary

HealthPro Heritage in Cleveland, OH is seeking a Program Manager who is a licensed Physical Therapist to lead a therapy team in an assisted living setting. The role focuses on program development, clinical oversight, and operational management of therapy services.

The position is full-time but 30-32 hours per week, with a competitive hourly rate and a broad benefits package. You will oversee staffing, clinical quality, and program expansion while ensuring compliance and high-quality patient care.

Qualifications

• Must be a licensed Physical Therapist (PT) in good standing.
• Minimum 3–5 years of clinical rehab experience.
• Experience supervising staff in healthcare settings.
• Ability to develop and expand therapy programs.
• Strong leadership and collaboration skills.

Responsibilities

• Directly manage and supervise clinical therapy staff.
• Maintain clinical caseload and ensure compliant therapy services.
• Develop strategies to grow therapy programs.
• Oversee scheduling and staff coverage.
• Investigate and resolve patient or staff issues.
• Ensure compliance with HIPAA, OSHA and related laws.

Skills

Leadership

Team Management

Clinical Oversight

Quality Assurance

Communication

Education

PT/OT/SLP degree

Job description

Overview

HealthPro Heritage has a great Program Manager opportunity for a Physical Therapist (PT).

MUST BE A PHYSICAL THERAPIST TO QUALIFY FOR THIS POSITION.

Need: Full-time (30-32 hours)

Location: St. Joseph Center in Cleveland, OH, primary building (Arden Courts of Westlake coverage as manager, additional hours available at Woodside SL)

Setting: Assisted Living

Rate Range: $45-50/hr (based on years of experience) Bonus potential

Full-time Benefits: Medical, Dental, Vision, 401K, 360 CEUs, long-term disability, short-term disability, Flexible Spending Account, Paid Time off (PTO), Critical illness insurance, Hospital indemnity insurance, Wellness program, Accident insurance, Legal plan, Identity theft protection, Pet-insurance, and TicketsatWork.

Why Choose HealthPro Heritage?

• Purpose-Driven Work: Be part of a mission-driven organization dedicated to compassionate care and innovative therapy solutions.
• Growth Opportunities: Enjoy continuous learning and development opportunities tailored to support your professional growth.
• Collaborative Culture:Thrive in a supportive environment where teamwork, respect, and open communication are at the heart of everything we do.
• Commitment to Excellence:Join a team recognized for clinical expertise and commitment to delivering high-quality care and outcomes.
• Competitive Benefits Package:Enjoy competitive compensation along with a comprehensive benefits package designed with YOU in mind!

Join Us in Making a Difference

At HealthPro Heritage, we offer a fulfilling career where you can make a positive impact on lives and achieve personal and professional growth. As a therapist-led, diverse organization, we provide clinical services across various settings, including nursing facilities, retirement communities, hospitals, home care, and pediatric schools and clinics. Join us to be part of a team that values your skills, listens to your input, and makes a meaningful difference in the community.

Responsibilities

Team Leadership & Management

• Directly manage and supervise clinical therapy staff, including hiring, performance appraisals, and fostering a positive team atmosphere.
• Monitor personnel compliance, credentials, and develop corrective action plans when necessary.

Clinical Oversight & Quality Assurance

• Maintain a clinical caseload and ensure the delivery of high-quality therapy services in compliance with regulatory standards (e.g., CARF, JCAHO).
• Conduct reviews of therapy programs and services to assess effectiveness and efficiency.

Program Development & Growth

• Develop strategies to expand therapy programs, including building caseloads and implementing special initiatives like fitness or dementia programs.
• Lead marketing efforts with local hospitals, physicians, and the community to promote the therapy program.

Operational Management

• Oversee scheduling of patients and therapists to ensure adequate coverage.
• Track and report assessment period data, ensuring proper documentation and adherence to Medicare and company guidelines.

Problem Resolution & Staff Support

• Investigate and resolve patient, staff, or service-related issues, ensuring open communication and problem-solving.
• Provide ongoing education and in-service training to staff and community members.

Compliance & Safety

• Maintain up-to-date knowledge of laws and regulations governing rehabilitation services.
• Ensure a safe environment by complying with infection control, OSHA standards, and proper use of tools and equipment.

Qualifications

• Education: Degree in required discipline (Physical, Occupational, Speech Therapy and/or Physical Therapy/Occupational Therapy Assisting).
• Licensure: Valid state licensure as a PT/OT/SLP and/or PTA/COTA, or license eligible
• At least 3–5 years of clinical experience in rehabilitation or a related healthcare field.
• Supervisory or management experience in a healthcare setting preferred, ideally in rehab therapy
• Leadership & Team Management: Strong ability to lead, motivate, and manage a multidisciplinary team of therapists and support staff.
• Clinical Knowledge: Deep understanding of rehabilitation principles, practices, and patient care protocols.
• Communication: Excellent written and verbal communication skills for interacting with staff, patients, families, and stakeholders.
• Problem-Solving: Effective decision-making and critical thinking skills to address challenges and improve operations.
• Organizational Skills: Strong ability to manage schedules, resources, and budgets efficiently.
• Compliance Knowledge: Familiarity with healthcare regulations, including HIPAA, Medicare/Medicaid, and other applicable laws.

HealthPRO Heritage and its subsidiaries provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HealthPRO Heritage and its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.