Program Manager, Patient Solutions

RXinsider LTD.; Orlando (FL); On-site; USD 71,000 - 89,000; Full time

Job summary

RXinsider LTD. is seeking a Program Manager, Patient Solutions to drive multiple development programs from approval through production. You will manage staff, monitor KPIs, and ensure adherence to SOPs and procedures.

The role requires 5–7 years in reimbursement or patient services, a BA/BS or equivalent, and strong Microsoft Office skills. This is a full-time, on-site position in Orlando, FL, US.

Qualifications

• Bachelor's degree required or equivalent experience.
• Proficiency in Microsoft Office Suite.
• 5-7 years of reimbursement or patient services experience preferred.

Responsibilities

• Manages assigned program responsibilities per the scope of work, SOPs, and process flows.
• Meets program KPIs for the area of work.
• Oversees day-to-day activity and directs staff.

Education

Bachelor's Degree (BA) from four-year college or university or equivalent combination of education and experience

Tools

Microsoft Office Suite

Job description

Overview

The Program Manager, Patient Solutions is responsible for executing one or more simultaneous programs under development program approval through production.

Responsibilities

• Manages assigned program responsibilities per the scope of work, standard operating procedures, and process flows.
• Meets program key performance indicators for area of work.
• Manages day-to-day activity of the assigned program duties, including supervision and direction of staff.
• Drives assigned performance responsibilities of team and team members by monitoring staff dashboards, investigating outlying performance metrics, and provides coaching and development where necessary.
• Implements disciplinary action where needed to resolve performance issues and failure to comply with company standard operating procedures.
• Identify and report adverse events pursuant to program requirements.
• Identify, document, and report safety information.
• Performs other related duties as assigned by management.
• include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

• Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
• Computer skills: Microsoft Office Suite.
• 5-7 years of reimbursement or patient services experience preferred.

Pay Range

USD $71,400.00 - USD $89,250.00 /Yr.