Program Manager, Partner Programs and Engagement

careers-hyland; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Hyland is seeking a Senior Partner Business Development Manager in the United States, with a remote work arrangement. The role focuses on growing Hyland’s partner network—recruiting, onboarding, and accelerating go-to-market initiatives across ISV, VAR, OEM, and SI partners to drive revenue and new market entry.

The candidate will lead partner programs, negotiate agreements, collaborate with marketing, and act as a trusted advisor to customers while traveling up to 25% as needed.

Qualifications

• Bachelor’s degree or equivalent experience with significant experience in sales, business development, strategic alliances, or product marketing.
• Strong knowledge of SaaS software solutions or ECM with ability to drive ecosystem growth, revenue, and market entry.
• Excellent written and spoken communication, professional demeanor, and ability to present at all levels.

Responsibilities

• Lead qualification and pursuit of new ISV, VAR, OEM, and SI partnerships, prioritizing efforts by industry/region goals.
• Develop and execute contractual agreements, enablement, and business plans; market and deploy industry solutions; monitor partner performance.
• Collaborate with marketing to support go-to-market efforts; contribute to sales collateral and events; leverage SaaS/ECM knowledge to drive adoption.
• Serve as trusted advisor to potential customers; build strategic relationships; drive revenue growth and market entry across partner types.
• Demonstrate critical thinking to influence and mobilize teams; employ project management in a fast-paced environment; gain consensus.
• Mentor and coach team members; support continuous improvement and provide leadership feedback.

Skills

Sales

Business development

Strategic alliances

Product marketing

SaaS software solutions

ECM

Communication skills

Project management

Education

Bachelor’s degree or equivalent experience

Tools

Windows

Office

SaaS tools

ECM systems

Job description

Overview

Senior Partner Business Development Manager

Location: United StatesWork Arrangement: Remote

About the Role

The Senior Partner Business Development Manager is responsible for the growth of the company's partner network and ecosystem — including recruiting, onboarding, and go-to-market efforts for all partner types to drive revenue growth and new market entry.

Technology Tools

• Microsoft Windows
• Microsoft Office
• SaaS Software Solutions
• Enterprise Content Management (ECM)

Your Role Responsibilities? Here’s What You’ll Do.

• Lead the qualification and pursuit of new potential ISV, VAR, OEM, and SI partnerships — prioritizing partner efforts based on industry and/or region goals and targets while collaborating with peers in the company’s commercial organization to reinforce partner go-to-market strategies.
• Lead the development and execution of specific contractual agreements, enablement, and business plans — successfully marketing and deploying company industry solutions while monitoring and reporting on partner ecosystem performance, including identification of appropriate partner coverage and industry or geography requirements.
• Partner with marketing to support go-to-market efforts — providing input to the development of sales collateral and events targeted to relevant markets while leveraging strong knowledge of SaaS software solutions or Enterprise Content Management (ECM) to drive partner adoption and ecosystem growth.
• Operate as a trusted advisor to potential customers — developing and maintaining strategic working relationships while applying significant experience in sales, business development, strategic alliances, or product marketing to drive revenue growth and new market entry across all partner types.
• Demonstrate critical thinking and creativity to influence, motivate, and mobilize team members and business partners — applying strong facilitation and project management skills to thrive in a fast-paced, deadline-driven environment while effectively gaining consensus across all levels of the organization.
• Mentor, coach, train, and provide feedback to other team members — contributing to the continuous improvement and professional development of the team while providing feedback to leadership on team member abilities and fostering a high-performing, collaborative partner development culture.

Role Essentials

You’ll be set up for success if you have:

• Bachelor’s degree or equivalent experience — with significant experience in sales, business development, strategic alliances, or product marketing and a proven track record of starting, developing, and monetizing partner alliances
• Strong knowledge of SaaS software solutions or Enterprise Content Management (ECM) — with the ability to leverage industry expertise to drive partner ecosystem growth, revenue generation, and new market entry across ISV, VAR, OEM, and SI partner types
• Strong oral and written communication skills — with a professional demeanor, the ability to interact with others with discretion and tact, and demonstrated ability to compose and present information and ideas in group settings across all levels of the organization
• Strong facilitation and project management skills — with demonstrated ability to think critically, be creative, and influence, motivate, and mobilize team members and business partners while thriving in a fast-paced, deadline-driven environment
• Strong ability to establish rapport and gain the trust of others — with effective consensus-building skills, strong interpersonal skills, and the ability to maintain solid rapport with team members and professionalism with those outside of the department;up to 25% travel time required

What We’d Like to See

Bonus points if you bring:

• Demonstrated experience leading the qualification and pursuit of new potential ISV, VAR, OEM, and SI partnerships — with a track record of prioritizing partner efforts based on industry and/or region goals and targets to maximize revenue impact and market coverage
• Experience leading the development and execution of specific contractual agreements, enablement, and business plans — with the ability to successfully marketing and deploying company industry solutions while monitoring and reporting on partner ecosystem performance
• Experience collaborating with marketing to support go-to-market efforts — including providing meaningful input to the development of sales collateral and events targeted to relevant markets
• Experience mentoring, coaching, training, and providing feedback to other team members — with a track record of contributing to team development and providing feedback to leadership on team member abilities
• Demonstrated ability to influence, motivate, and mobilize team members and business partners — with strong collaboration skills applied successfully within a team as well as with all levels of employees across the organization

About Hyland

Hyland is the pioneer of the Content Innovation Cloud delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland’s solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland’s platform and services, please visitHyland.com.

Hyland. All rights reserved.

About Hyland Life

#HylandLife

Since 1991, it has been Hyland’s mission to help our employees, customers and partners exceed their potential with our industry-leadingcontent services platform. Our employees exude a contagious energy and are passionate about what they do – whether it’s helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we’ve grown to a company of nearly 4,000 strong, we have the opportunity tomake a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.