Senior Partner Business Manager

Hyland; United States; On-site; USD 102,000 - 120,000; Full time

Job summary

Hyland is seeking a Senior Partner Business Manager to accelerate growth through our global partner ecosystem. You will develop and execute partner business plans, enable partner success, drive revenue, and align go-to-market strategies to achieve shared objectives.

In this role you will manage global system integrators, regional resellers, ISVs, and cloud providers; lead joint plans, enablement, and quarterly business reviews; mentor teammates, and bring strong business acumen and collaboration

Qualifications

• Bachelor's degree or equivalent experience.
• Experience in channel sales or partner business management at a SaaS company.
• Strong oral and written communication.
• Excellent organizational, multi-tasking, and time management skills.
• Proven leadership, judgment and ability to influence partners and internal teams.
• Strong data gathering, analytical and problem-solving skills; travel up to 50%.

Responsibilities

• Serve as the primary business point of contact for assigned partners—global systems integrators, regional resellers, ISVs, and cloud providers.
• Develop and execute joint business plans that drive pipeline, revenue, and customer adoption; track key metrics.
• Collaborate with sales and marketing to execute partner go-to-market initiatives, campaigns, and events; enable partner teams.
• Support joint account planning, co-selling, and deal execution across field and inside sales teams.
• Manage partner performance through data-driven insights, QBRs, and continuous business reviews.
• Mentor, coach, and train team members to grow the partner organisation.

Skills

Partner relationship management

Sales strategy

Cross-functional collaboration

Data analysis

Public speaking

Travel up to 50%

Education

Bachelor's degree or equivalent experience

Job description

We are continuously seeking talented professionals for future opportunities across our organization. While there may not be an immediate opening available at the time of your application, we encourage you to apply if your skills and experience align with this role. Applicants will be considered for current and future positions as business needs evolve.

About the Role

The Senior Partner Business Manager is responsible for driving business growth with strategic partners within Hyland's global partner ecosystem. This position focuses on developing and executing partner business plans, enabling partner success, driving revenue growth, and aligning go-to-market strategies to achieve shared business objectives.

This is a role for someone who thrives on building trusted partnerships, operating with a high degree of autonomy, and delivering measurable outcomes — bringing strong business acumen, cross-functional collaboration instincts, and a passion for partner-led growth.

Your Role Responsibilities? Here’s What You’ll Do.

• Serve as the primary business point of contact for assigned partners — including global systems integrators, regional resellers, ISVs, and cloud providers — acting as the internal advocate for partners to ensure mutual success and alignment with company objectives.
• Develop and execute joint business plans that drive pipeline growth, revenue, and customer adoption — tracking and reporting on key performance metrics including bookings, pipeline contribution, and partner-led opportunities.
• Collaborate with sales and marketing teams to execute partner go-to-market initiatives, campaigns, and events — driving enablement to ensure partner sales and technical teams are equipped to position and sell Hyland's SaaS solutions.
• Support joint account planning, co-selling engagements, and deal execution across field and inside sales teams — providing feedback on partner needs, competitive insights, and market trends to influence strategy and product roadmap.
• Manage partner performance through data-driven insights, QBRs, and continuous business reviews — applying strong analytical and problem-solving skills to identify opportunities and optimize partner outcomes.
• Mentor, coach, train, and provide feedback to team members — contributing to the overall growth and quality of the partner organization through knowledge sharing, leadership, and best practice development.
• Bachelor's degree or equivalent experience, with demonstrated experience in channel sales or partner business management at a SaaS company.
• Strong oral and written communication skills — demonstrating a professional demeanor and the ability to interact with others with discretion and tact at all levels of the organization.
• Strong organizational, multi-tasking, and time management skills — with strong facilitation and project management skills and the ability to thrive in a fast-paced, deadline-driven environment.
• Strong leadership, sound judgment, and business acumen — with a demonstrated ability to influence, motivate, and mobilize team members and business partners, and the ability to establish rapport and gain the trust of others.
• Strong data gathering, analytical, and problem-solving skills — with the ability to use original thinking to translate goals into the implementation of new ideas and design solutions, with up to 50% travel time required.

What We’d Like to See

• Strong ability to develop and use engaging, informative, and compelling presentation methodologies to support partner communications, QBRs, and executive stakeholder engagement.
• Strong interpersonal and collaboration skills — able to maintain solid rapport with team members and professionalism with those outside of the department, including strategic partner organizations.
• Demonstrated ability to manage projects to completion with minimal oversight — bringing a self-motivated, detail-oriented approach to wide-ranging partner responsibilities.
• Experience coaching, mentoring, and providing feedback to team members — contributing to the capability building and professional development of peers and colleagues.
• Strong critical thinking and problem-solving skills — with the ability to work independently and collaboratively, leveraging strong business operations knowledge to drive partner success.

Pay Transparency

The base salary compensation range for this role is $102,154 - $119,723 per year. In addition to base salary, this role is eligible for a 25% commission on top of base pay. Actual compensation will be determined based on experience, qualifications, and other job-related factors in accordance with applicable laws.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.