Program Manager; OhioRise LSW or LPC

National Youth Advocate Program (NYAP); Wapakoneta (OH); On-site; USD 65,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated OhioRISE Program Manager to lead efforts in keeping youth within their communities and schools. This role involves assessing and delivering vital services, supervising Care Coordinator Supervisors, and ensuring quality service delivery through training and compliance monitoring. The ideal candidate will have a Master’s degree in Social Work or Counseling, along with supervisory experience. Join a mission-driven organization that values community engagement and offers a supportive work environment with generous benefits, including paid time off and reimbursement for travel expenses.

Benefits

22 Days of Paid Time Off

11 Paid Holidays

Half-Day Fridays during the summer

Parental leave

Mileage reimbursement

Phone reimbursement

Student Loan supplemental Payment assistance

Qualifications

• Master’s degree in Social Work or Counseling required.
• Two years of direct supervisory experience preferred.

Responsibilities

• Supervise Care Coordinator Supervisors and provide direct support.
• Monitor program outcomes and ensure compliance with standards.

Skills

Verbal Communication

Written Communication

Staff Training

Customer Service

Education

Master’s Degree in Social Work

Master’s Degree in Counseling

Tools

Microsoft Office Suite

Desktop and Laptop Computers

Smartphones and Tablets

Job description

Job Details

Job Location: Wapakoneta, OH

Education Level: Graduate Degree

Salary Range: Undisclosed

Job Category: Nonprofit - Social Services

Description

OhioRISE Program Manager; LSW or LPC

Compensation: $65,000 - $70,000

This position will travel frequently throughout OhioRise Catchment area C that includes the following counties; Allen, Auglaize, Champaign, Clark, Darke, Hardin, Greene, Logan, Madison, Miami, and Shelby.

Position Summary

The OhioRISE Program Manager will aim to achieve the ultimate goal to keep youth in their homes, communities, and schools by assessing and delivering the appropriate services needed and reducing unnecessary out-of-home placements and potential custody relinquishment. The OhioRISE Program Manager provides direct supervision to OhioRISE Care Coordinator Supervisors and ensures quality service delivery by providing onboarding and ongoing training, monitoring program outcomes, and overseeing program compliance.

Working at NYAP

• 22 Days of Paid Time Off
• 11 Paid Holidays
• Half-Day Fridays during the summer
• Parental leave
• Mileage reimbursement
• Phone reimbursement
• Student Loan supplemental Payment assistance

RESPONSIBILITIES

• Provides direct supervision to Care Coordinator Supervisors. Assumes interim supervisory role of Care Coordinators as needed in the absence of a Care Coordinator Supervisor.
• Serves as a single point of contact for Multi-System Youth applications for Aetna, Ohio Department of Medicaid, and facilities.
• Monitors program outcomes, including those related to value-based contracts.
• Responsible for onboarding of new OhioRISE Care Coordinators and supervisors to ensure they have the necessary knowledge, skills, and abilities to be successful in their roles.
• Oversees documentation training, including training on Care Plans, to ensure all training provided is clinically appropriate.
• Provides direct consultation and support, including remedial training, to address performance issues related to program requirements.
• Supports and maintains positive working relationships with stakeholders in the catchment areas.
• Participates in internal Continuous Quality Improvement (CQI) activities.
• Maintains current knowledge of IT systems associated with the OhioRISE Program.
• Works collaboratively with NYAP support departments to advance program operations and outcomes.
• Submits required external and internal reports and uses reporting functions for program improvement efforts.

MINIMUM QUALIFICATIONS

• Master’s Degree in Social Work, Counseling or comparable Human Services field from an accredited institution.
• LSW or LPC required. LISW or LPCC is preferred.
• Two years’ direct supervisory experience, preferably in the OhioRISE program.
• Must reside in or near OhioRISE Catchment Area C.
• Must be knowledgeable of and experienced in providing staff training relevant to program operations and requirements.
• Strong verbal and written communication skills.
• Proficient use of desktop and laptop computers, smart phones and tablets, and relevant software.

OTHER SKILLS

• Excellent internal and external customer service skills.
• Regular Catchment Area C travel is required.
• Must be open and willing to work non-traditional hours.
• Must be able to embrace working as a diverse team effectively.
• Skilled use of the Microsoft Office Suite software and applications.

Driving and Vehicle Requirements

• Valid driver’s license
• Reliable personal transportation
• Good driving record
• Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability

Apply today!

www.nyap.org/employment/nyapcareers.html

Benefits listed are for eligible employees as outlined by our benefit policy.

Qualifications

An Equal Opportunity Employer, including disability/veterans.