Facility Administrator - Notional

Acuity-CHS, LLC; Florida; On-site; USD 75,000 - 95,000; Full time

Job summary

Acuity-CHS, LLC is seeking a Program Manager for overall leadership and operational integrity of a detention facility in Florida. This role ensures compliance with federal standards and manages multidisciplinary teams.

The ideal candidate will have significant administrative experience and a bachelor's degree or equivalent military experience. Strong leadership and communication skills are essential. The position requires the ability to handle complex situations and coordinate with various stakeholders.

Qualifications

• Hold an accredited bachelor's degree or significant military or corrections experience of 15 years.
• At least five years of related administrative experience managing a secure detention facility.
• Detail-oriented, organized, and excellent verbal communication skills.
• Ability to obtain necessary clearances and maintain security protocols.
• Must be a U.S. citizen or permanent resident.

Responsibilities

• Direct all daily operations including security and staffing.
• Ensure compliance with detention standards and contractual obligations.
• Lead emergency response planning and drills.
• Respond to grievances and coordinate with officers.
• Serve as primary liaison with government officials.

Skills

Leadership

Communication

Detail-oriented

Organizational Skills

Crisis Management

Education

Bachelor's degree in an appropriate discipline

Tools

MS Office suite

Job description

Job Summary

Position dependent upon successful contract award. Location TBD. Clearance Level T2 – Moderate Risk Public Trust (MRPT).

The Program Manager is responsible for the overall leadership, administration, and operational integrity of a detention facility. This role ensures compliance with federal standards, contractual obligations, and ethical practices in the care, custody, and control of detainees. The Program Manager/Facility Director fosters a culture of safety, accountability, and respect while managing multidisciplinary teams and coordinating with government stakeholders.

Responsibilities

• Direct all daily operations including security, housing, medical, food services, and transportation.
• Ensure compliance with Performance-Based National Detention Standards (PBNDS) and National Detention Standards (NDS) 2025.
• Supervise department heads and oversee staffing, training, and performance evaluations.
• Promote a professional, ethical, and inclusive workplace culture.
• Lead emergency response planning and drills.
• Ensure humane treatment and access to legal, medical, and recreational services.
• Respond to grievances and coordinate with officers on detainee concerns.
• Monitor population trends and ensure appropriate housing assignments.
• Prepare and submit operational reports to government stakeholders and corporate leadership.
• Investigate incidents and implement corrective actions.
• Serve as primary liaison with government officials, legal representatives, and community partners.
• Represent the facility in public forums and media inquiries as needed.
• Oversee adherence to contractual KPIs and budgetary controls.

Requirements

• Hold an accredited bachelor’s degree in an appropriate discipline, or significant military or corrections experience of a minimum of 15 years.
• Have at least five years of related administrative experience and knowledge of program objectives, policies, procedures, and requirements for managing a secure detention/correctional facility.
• Meet ACA requirements in this position; strong knowledge of detention protocols and federal regulations.
• Proficient in English; able to receive and understand detailed information through oral and written communication.
• Proficient with computers, common office equipment, and the MS Office suite.
• Detail-oriented, organized, and possessing excellent verbal and communication skills.
• Ability to obtain and maintain necessary clearances and credentials required for access to detention facilities.
• Ability to obtain and maintain favorable background investigations.
• Meet the contract requirements for all immunizations.
• U.S. citizen or permanent resident, resided in the U.S. for 3 years in the past 5 years.
• At least 21 years of age.
• Must complete all required training.
• Adapt to sudden changes and be flexible in work requirements, including potential shift changes based on operational needs and/or command priorities.
• Available and accessible by mobile phone 24 hours per day, 7 days per week, 365 days per year.

Preferred Qualifications

• Bilingual (English/Spanish or other relevant languages).
• Certified Correctional Executive (CCE).
• FEMA/ICS-NIMS training.
• CPR/First Aid certification.
• ACA or NCCHC accreditation experience.
• Detention center experience.
• Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months.
• Ability to travel.

Physical Requirements and Work Conditions

• Work performed in a secure detention facility.
• May require evening, weekend, or on-call hours.
• Exposure to emotionally challenging situations.
• Requires physical presence and mobility throughout the facility.
• Participation in drills and emergency responses as assigned.

Equal Employment Opportunity

Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.
For OFCCP compliance, the taxable entity associated with this job posting is: Acuity-CHS, LLC.