Program Manager, New Verticals Growth & Enablement

LeadStack; San Francisco (CA); Remote; USD 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a Program Manager for their Growth & Enablement team. This role offers the opportunity to work cross-functionally with various teams to enhance merchant onboarding processes while leading product development initiatives. The ideal candidate will have a strong background in product and project management, especially within Salesforce, and will thrive in a fast-paced environment. If you're passionate about driving strategic improvements and building relationships across teams, this position is perfect for you. Join a collaborative team that values innovation and excellence in the contingent workforce solutions space.

Qualifications

• 3+ years in product/project management with strong cross-functional leadership.
• Experience in Salesforce and developing product strategies.

Responsibilities

• Develop and implement Salesforce contract management processes.
• Lead cross-functional workstreams and guide onboarding strategies.

Skills

Product Management

Project Management

Cross-functional Team Leadership

Communication Skills

Problem Solving

Relationship Building

Education

Bachelor's Degree

Tools

Salesforce

Job description

LeadStack Inc. is an award-winning, one of the nation’s fastest-growing, certified minority-owned (MBE) staffing services provider of the contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we’re proud to partner with some of the most admired Fortune 500 brands in the world.

We have an immediate contract position with our direct client. If you are interested and available, please respond with your resume ASAP and suggest a good time to call you.

Title: Program Manager, New Verticals Growth & Enablement

Location: Remote; New York City, San Francisco
Pay Rate: $48-$51/hr W2
Contract duration: 10 months up to 12/31/2025

About the Team:

The Growth and Enablement team focuses on improving Merchant selection and health. Our north star is that 100% of all New Vertical Merchants are launched on DoorDash with their full selection. The G&E team is responsible for unlocking critical new features and functionality for our Merchants and internal Sales team. We lead dozens of Merchant initiatives and product builds, including loyalty integrations, Merchant performance and financial reporting, selection analytics, invoicing and payment improvements, and internal Merchant onboarding improvements.

About the Role:

The Program Manager, Growth & Enablement, will work cross-functionally with our Product, Engineering, Sales Compliance, Legal, and Go To Market teams to develop and implement Salesforce contract management processes and best practices. You will help shape the framework to simplify the onboarding process for our New Verticals Sales teams, and make sure the solutions are scalable and intuitive. A successful Program Manager will be able to develop strong cross-functional relationships, operate at the lowest level to understand obstacles in existing processes, and own the Product Roadmap for Growth & Enablement Onboarding. You will also lead the development of product requirement documents, internal training materials, and go to market plans for current, and future, feature improvements. This is a highly collaborative role, and will need an ability to speak to both technical and non-technical audiences. You will report into a Senior Manager on the New Verticals Growth & Enablement team within our Business Development organization.

You’re excited about this opportunity because you will…

• Become the SME on our internal Merchant onboarding processes, and will be able to own process and product improvements in Salesforce.
• Guide the strategic direction of the onboarding process, including helping develop product milestones to ensure progress is being made.
• Lead multiple cross functional workstreams across internal and external teams including S&O, Product, Engineering, Business Development, Go To Market, Accounting, and more.
• Work in a fast-paced environment with some of the best minds!

We’re excited about you because…

• Have 3+ years experience in product/project management, with an ability to influence and lead cross-functional teams. You’re comfortable setting expectations and pushing others, including senior team members, to hit milestones and stay on track.
• Have 2+ years experience working in Salesforce, and understand how different hierarchies and processes work within the platform. Bonus points if you can translate technical and non-technical asks between Product and Engineering teams and Account Owners.
• You have developed long term product strategies and rollout/go to market plans.
• Enjoy program and partnership management - you are personable with excellent relationship-building skills and thrive working with cross functional partners to achieve a shared vision.
• Have excellent communication skills - both written and verbal - and can successfully influence cross functional partners.
• Enjoy leading internal and external meetings and preparing robust weekly updates to be shared with both working teams and executive audiences.
• Are super organized and detail-oriented, and have a proven track record of successfully managing multiple, simultaneous workstreams across stakeholders.
• Have experience analyzing program/process results and reporting out on key metrics.
• Love solving complex problems both independently and in collaborative settings - you are a critical thinker but also a creative problem solver.
• Have 3+ years experience keeping projects on track and communicating succinct updates to leadership - but you’re not afraid to ask for help from coworkers and leadership when you need help unblocking.

To know more about current opportunities at LeadStack, please visit us at https://leadstackinc.com/careers/.

I can be reached at [e-mail] / [phone].