Program Manager National Networks

CareSource; Dayton (OH); Hybrid; USD 113,000 - 198,000; Full time

Benefits offered by this job

Bonus based on performance

Total rewards package

Job summary

CareSource is seeking a National Network Program Manager to oversee day-to-day operations across National Network programs, ensuring alignment and timely execution by coordinating network development, contracting, and operations teams.

Responsibilities include managing integrated workplans, weekly cadences, risk logs, and executive summaries, with a focus on clear communication, accountability, and stakeholder engagement, including vendor coordination and leadership support.

Qualifications

• Bachelor's degree in Project Management, Business, or Computer Science required.
• Five years of project management experience required.
• Four years in provider network, contracting, and lifecycle management preferred.
• Certification in PMP or PgMP is highly desirable.

Responsibilities

• Establish and maintain integrated program workplans across provider network initiatives.
• Facilitate weekly status reviews and leadership updates.
• Track progress against milestones and drive accountability for deliverables.
• Develop and manage a centralized risk and issue log across initiatives.
• Identify risks, blockers, and interdependencies across workstreams.
• Communicate risks, issues, and dependencies clearly and act on them.
• Develop weekly executive summaries that are concise and presentation-ready.
• Synthesize progress, risks, mitigation actions, and upcoming milestones.
• Utilize AI-enabled tools to enhance planning, risk management, and reporting.

Skills

Project management

Stakeholder management

Communication skills

Risk management

Team leadership

Analytical thinking

Healthcare payer knowledge

Agile practices

Education

Bachelor's degree in Project Management, Business, or Computer Science

Master's degree preferred

Equivalent years of experience accepted

Tools

Microsoft Project

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Microsoft Visio

Microsoft Teams

Outlook

Job description

Job Summary

The National Network Program Manager will support day-to-day operations across National Network programs by managing deliverables, maintaining documentation, and coordinating the flow of information across teams. The Program Manager acts as the connective layer across network development, contracting, operations, and supporting functions to ensure alignment, accountability, and timely execution of critical initiatives.

Essential Functions

Establish and maintain integrated program workplans across provider network initiatives (e.g., network expansion, contracting, onboarding, lifecycle optimization).

Facilitate recurring program cadence (weekly status reviews, risk reviews, leadership updates).

Track progress against key milestones and drive accountability for deliverables.

Develop and manage a centralized risk and issue log across all provider network initiatives.

Proactively identify risks, blockers, and interdependencies across workstreams.

Ensure risks, issues, and dependencies are clearly communicated and actioned.

Develop weekly executive summaries that are concise, structured, and presentation-ready.

Synthesize complex program information into clear insights: progress vs. plan, key risks/issues and mitigation actions, decisions required, upcoming milestones.

Utilize and promote AI-enabled tools to enhance project planning, execution, risk management, reporting, and stakeholder communications, improving efficiency, driving informed decision-making, and supporting successful project outcomes.

Build and maintain standardized templates for consistent reporting across initiatives.

Support leadership presentations (ELT, VP, governance forums).

Serve as the liaison across areas such as Network Development & Contracting, Provider Operations, and Data / Analytics, IT / System Configuration.

Ensure alignment between enterprise teams and market-level execution.

Drive clarity of roles, responsibilities, and handoffs.

Perform any other job related duties as requested.

Education and Experience

Bachelor's degree in Project Management, Business, or Computer Science required

Master's in related field preferred

Equivalent years of relevant work experience may be accepted in lieu of required education

Five (5) years of project management experience required

Four (4) years of experience in provider network, development, contracting and provider lifecycle management preferred

Competencies, Knowledge and Skills

Excellent proficiency with Microsoft Office tools, including Project, Word, PowerPoint, Excel, Visio, Teams, Outlook, etc.

Skilled with working in project management software

Demonstrates excellent analysis and reporting skills

Excellent decision making/problem solving skills

Exceptional interpersonal and relationship building skills

Excellent critical listening and thinking skills

Proven ability to effectively interact with all levels of the organization of management within and externally to the organization

Excellent written and verbal communication skills

Customer service oriented

Ability to shape the approach to needed results and gain consensus of the approach

Ability to proactively, effectively and efficiently lead a project team of 20+ core members and multiple vendors

Ability to manage a multimillion dollar project

Proven ability to prioritize work and team assignments to deliver projects on time, on budget, and meeting stakeholders expectations

Demonstrates a sense of urgency

Deep understanding of project management processes, techniques and tools, and development lifecycle (ideally Agile)

Strong experience in the healthcare payer industry and knowledge of Medicaid and Medicare

Licensure and Certification

Project Management Professional (PMP) or equivalent certification/training required

Program Management Certification (PgMP) preferred

Working Conditions

General office environment; may be required to sit or stand for extended periods of time

Travel is not typically required

Compensation Range

$113,000.00 - $197,700.00

Compensation Type (hourly/salary)

Compensation Type (hourly/salary): Salary

Organization Level Competencies

• Fostering a Collaborative Workplace Culture
• Cultivate Partnerships
• Develop Self and Others
• Drive Execution
• Influence Others
• Pursue Personal Excellence
• Understand the Business

Compensation Benefits

• In addition to base compensation, you may qualify for a bonus tied to company and individual performance.
• We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Mandatory Statements

This job description is not all inclusive.

Equal Opportunity Statement

CareSource is an Equal Opportunity Employer.

We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

Brand

CareSource mission is known as our heartbeat.

Just as we support our members to be the best version of themselves, our employees are driven by our mission to create a better world for members, stakeholders and providers.

We are difference-makers who combine compassionate hearts with our unique business expertise to make every opportunity count.

Each claim, each phone call, each consumer-centric decision is a chance to change the world for one member, and our employees look for ways to do that every day.

The challenge is, there is no one right way to be the difference and we’re looking for people like you that will rewrite that definition every day.

We do what it takes to form creative solutions that make our community and the world just a little better.

Discover what it means to be #UniquelyCareSource.