Program Manager-National Guard Connectedness & Relationship Education System (FL, Saint Augustine)

Interactive Government Holdings, Inc.; Saint Augustine Shores (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Interactive Government Holdings, Inc. (IGH) is seeking a Program Manager for the National Guard Connectedness and Relationship Education System (NG CARES).

This role focuses on building connections, protective factors, and holistic health across service members and families, to support retention and readiness. You will lead cross-functional teams, manage timelines, and coordinate with state CARE Leads, NG CARES Director, and NGB to deliver program milestones.

Qualifications

• Bachelor’s degree or higher in Leadership, Organizational Development, Adult Learning, Program Development, Implementation Science, Human Development, Relational Leadership, Military Culture, or related area with at least 5 years of experience.
• Strong communication and influencing skills to engage audiences at all levels.

Responsibilities

• Develop scope, deliverables, resources, work plan, budget and timing for new initiatives with CARE teams and leaders.
• Identify state POCs and coordinate with NG CARES Director and NGB.
• Assess capability gaps and propose solutions to senior leadership.

Skills

Team player

Communication

Relationship management

Autonomous work

MS Office

Driver's license

Education

Bachelor's degree in Leadership or related field

Tools

Microsoft Office

Job description

Title

Program Manager-National Guard Connectedness & Relationship Education System

Category Program Management Description

Organization

Established in 2006, Interactive Government Holdings, Inc. (IGH) is a leading professional services and technology provider to the Federal Government. Our mission is to serve uniformed service members globally and their support systems locally. We utilize strategy, data science, and technology to make the programs we execute more efficient for the people our programs serve. IGH has a national and international program staff and a corporate headquarters located in Springfield, Virginia. We are proud of our ability to shape tomorrow while ensuring all active-duty personnel and reservists can carry out their critical missions and tasks today.

Position RequirementsJob Description

Interactive Government Holdings (IGH) is seeking qualified, trained and capable individual to serve as a Program Manager for the National Guard Connectedness and Relationship Education System.

NG CARES is an integrated, comprehensive, person-centered (eco)system which builds connections, increases protective factors, and promotes holistic health in support of Service Members and their Families throughout their career. These programs are critical to retention, readiness, and reduction of risky behaviors and emplacing protective environments in support of primary prevention strategies.

Major Responsibilities Include (not All Inclusive)

• Work closely with National CARES Team, their respective S/T/DC CARE Leads, cross-functional teams, and collaboration partners to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives. Note: There are 5 Stages in the System and CARE for Families which crosses all stages. The current S/T/DC CARE Leads are SD, NV, WI, OH, ID, and GA. Each state is responsible for their stage of the system.
• NGB will identify the government POCs at each state to work closely with the Program Managers/Program Coordinators that are embedded in the lead states. The S/T/DC CARE Leads will work in coordination with the NG CARES Director and NGB.
• Assess and identify capability gaps and opportunities for improvement to enable a culture of high performance; reports findings and propose solutions to senior leadership.
• Monitor organizational progress against the execution of plans and ensure plans are aligned with organizational strategies.
• Manage multiple complex projects in a fast-paced environment with many partners and stakeholders.
• Work with other Program Managers to identify risks and opportunities across multiple projects within the organization.
• Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders.
• Manage and develop Program Coordinator.
• Meet timelines for administrative tasks, activities, and events.
• Collect, assimilate, and showcase data to objectively support lines of effort and resource funding.
• Maintain accurate data files and records to enable management to track the program’s progress/status.
• Create/coordinate online registration for events that require registration. Online registration will be completed utilizing Army 365 and Microsoft Forms.
• Attend all meetings, present trainings and reports as needed.
• Coordinate with internal/external networks to obtain resources for events, manuals, supplies and materials.
• Provide monthly documents and reports that are accurate and meet the suspense of the 1st of each month 98% of the time.
• Must possess and maintain a valid state issued driver’s license and a personally owned vehicle that can be utilized.
• Work may vary. An uncommon tour of duty may be required. Flexibility with working schedule is mandatory because it impacts the ability to support and serve military.
• Travel is anticipated for training. Travel will include regional and national to support mobile training team events.
• Contractor employees will be reimbursed mileage according to (JTR).

Skills / Certifications / Qualifications

Bachelor’s degree in Leadership, Organizational Development, Adult Learning, Program Development, Implementation Science, Human Development, Relational Leadership, Military Culture, Program Management or related area and at least 5 year of experience in related field. A combination of experience and/or education will be taken into consideration.

• Ability to work as part of a team, strong interpersonal skills.
• Demonstrated consultative approach: excellent communication and influencing skills to communicate effectively and credibly, both verbally and in writing, with audiences at all levels.
• Strong relationship building and stakeholder management skills.
• Ability to work autonomously and effectively in a fast-paced, complex, multi-tasking virtual environment.
• Strong command of Microsoft Office and ability to produce deliverables that carry a \"stamp of excellence.\"
• Must have a valid driver’s license and ability to operate a motor vehicle. Ability to travel up to 10%, on average.

At Interactive Government Holdings, Inc. (IGH), health & safety play a vital role in our success. IGH’s employees work together to comply with all applicable health & safety practices and protocols, including health orders and regulations related to COVID-19 that are mandated by local, state and federal authorities.

Interactive Government Holdings, Inc. (IGH) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Full-Time/Part-Time Full-Time Compensation Position Program Manager-National Guard Connectedness & Relationship Education System Close Date Open Date 9/23/2026 Location Florida - JFHQ, St Augustine