Program Manager, Middle Mile Fleet Campaign Management, Middle Mile Fleet Programs & Compliance

Amazon; Nashville (TN); On-site; USD 66,000 - 143,000; Full time

Job summary

An established industry player is seeking a detail-oriented Program Manager to lead innovative initiatives in their Middle Mile Transportation network. This role requires a blend of technical skills and creativity, as you will be responsible for defining strategies, managing stakeholders, and driving process improvements. The ideal candidate will thrive in a fast-paced environment, possess strong analytical capabilities, and effectively communicate complex ideas to diverse audiences. Join a dynamic team that values innovation and collaboration, and help shape the future of transportation and delivery services.

Benefits

Medical Benefits

401(k) Plan

Employee Discounts

Paid Time Off

Flexible Work Hours

Qualifications

• 3+ years of program/project management experience required.
• Strong analytical skills with advanced Excel and SQL knowledge.

Responsibilities

• Define long-term strategy and short-term plans for program goals.
• Drive change management and adoption of solutions across teams.
• Generate new ideas to improve efficiency in the transportation supply chain.

Skills

Program Management

Process Improvement

Stakeholder Management

Data Analysis

Communication Skills

Education

Bachelor's Degree

Tools

Excel

SQL

Job description

Program Manager, Middle Mile Fleet Campaign Management, Middle Mile Fleet Programs & Compliance

Job ID: 2912395 | Amazon.com Services LLC

Do you see a clear path where others see roadblocks? Would you rather break the mold to do something right than settle for the status quo? What if you could use your creativity to change the direction of the entire transportation and delivery sector to raise the bar on customer experience? Would you like to participate in ground breaking initiatives related to Transportation? Then, this is the role for you...

Amazon's Middle Mile is looking for a detail-oriented, technically skilled, innovative, hands-on, and customer-obsessed Program Manager. In this role, you will drive innovation in Amazon's Middle Mile Transportation network. The ideal candidate will have demonstrated experience partnering with technical teams, managing stakeholders and customers, managing multiple priorities and deadlines, and delivering strong results. Technical knowledge and understanding are a plus. This person must have a high degree of autonomy with the ability to navigate ambiguous problems, develop solutions, and drive projects forward with minimal guidance. They must be able to think strategically, yet execute methodically to deliver to the highest standards. This person has excellent written and verbal communication skills, with the aptitude to present complex information in a clear and concise manner to varied audiences. They will have a strong entrepreneurial orientation and a desire to build things from scratch and willingness to roll up your sleeves and do whatever is necessary in a start-up like environment.

Key job responsibilities

1. Define both long term strategy and short term plans to achieve program goals and deliver business results.
2. Define, prioritize and plan resources and technical requirements needed for programs to be delivered on time.
3. Work with external parties in order to generate program adoption and ensure a successful implementation.
4. Write business cases, perform supporting research and analysis, write specifications, and drive product development from design to release.
5. You will be required to have clear, precise, and regular communication with all stakeholders for program/product status reports as well as leadership reviews.
6. Drive change management and adoption of solution across Ops teams.
7. Manage post-launch activities (user support, new feature development, etc.).
8. Establish KPIs, identify gaps, and improve performance and adoption of program/product.
9. Deep dive problems or opportunity areas and propose solutions to address.
10. Generate new ideas to drive improvement, efficiency and automation across the transportation supply chain.

BASIC QUALIFICATIONS

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

PREFERRED QUALIFICATIONS

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Transportation and/or Commercial Fleet management experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit this link. This position will remain posted until filled. Applicants should apply via our internal or external career site.