Program Manager: Member & Team Success

Bay Area Community Resources; California (MO); Remote; USD 91,000 - 97,000; Full time

Job summary

Bay Area Community Resources is seeking a full-time HR leader to support the California Climate Action Corps program. This role involves supervising fellows, developing HR policies, and addressing team dynamics within a mission-driven environment focused on climate initiatives. Candidates should possess a Bachelor's degree and at least 3 years of relevant experience. Strong communication skills and knowledge of California HR law are essential for success in this impactful position.

Benefits

3+ weeks vacation

Paid holidays and sick leave

Comprehensive medical, dental, and vision coverage

Career development opportunities

Flexible spending accounts for commuting expenses

Qualifications

• At least 3+ years of experience in HR or social work.
• Strong knowledge of California HR law and AmeriCorps policies required.
• Experience in supervising staff and program coordination.

Responsibilities

• Develop and implement internal HR policies and protocols.
• Directly supervise fellow team members, supporting their growth.
• Serve as Regional Supervisor for climate fellows, providing support and coaching.

Skills

Conflict resolution

Coaching

Communication

Supervision

Program coordination

Education

Bachelor's degree

Tools

Salesforce

Paycom

Google Workspace

Job description

About California Climate Action Corps (CCAC):

California Climate Action Corps (CCAC), a state service program led by California Volunteers, Office of the Governor and implemented by Bay Area Community Resources (BACR), mobilizes emerging leaders to take direct climate action in communities across California. With over 400 fellows and 100+ host partners, CCAC supports impactful service projects focused on urban greening, organic waste and edible food recovery, wildfire resiliency, and climate education and volunteer engagement. The program is rooted in service, equity, and sustainability.

Location: Remote (California-based preferred)

Reports to: Program Director, California Climate Action Corps

Status: Full-Time, Exempt

Salary: $91,300–$96,300 annually (DOE)

Start Date: Open until filled

Benefits:

● 3+ weeks vacation

● Paid BACR Holidays + additional sick leave

● Medical, employee assistance program, dental, vision, wellness program, life insurance, flexible spending account, transit and parking flexible spending accounts for commuting expenses, 403b

● Career development in climate leadership

● Remote-friendly role

Qualifications

Required:

• Bachelor’s degree and at least 3+ years of experience in:
• Human Resources, social work, or restorative justice
• Staff/fellow supervision or program coordination
• Conflict resolution, coaching, or peer support roles
• Experience supporting people experiencing stress, trauma, or burnout
• Strong working knowledge of California HR law, employment compliance, and/or AmeriCorps policies
• Excellent verbal and written communication, particularly when navigating sensitive issues or escalations
• Experience juggling multiple projects, timelines, and interpersonal dynamics in a mission-driven environment

Preferred:

• Knowledge of climate-related issues such as food systems, wildfire mitigation, or greening infrastructure
• Understanding of climate anxiety, ecological grief, and the psychological impacts of climate work, especially on youth, frontline communities, and BIPOC service members
• Familiarity with equity-focused practices in nonprofit, education, or government service settings
• Experience with Salesforce, Paycom, Google Workspace, and other HR or data systems
• Spanish or other language fluency is a plus

What You’ll Gain

● A leadership role supporting over 400 emerging climate professionals

● Deep involvement in shaping an equitable, scalable climate service infrastructure

● A collaborative, remote-friendly team that prioritizes reflection, healing, and service

● Direct impact on California’s workforce development and environmental justice goals

Key Responsibilities

Human Resources Support & Systems Development

• Develop and implement internal policies, toolkits, and protocols for: ○ Conflict resolution
• Performance coaching and accountability
• Grievance handling
• Leave of absence, resignation, and exit support
• Track and address emerging fellow concerns related to burnout, climate anxiety, and identity-based harm
• Collaborate with BACR’s People & Culture team to align CCAC protocols with HR law, AmeriCorps policy, and organizational best practices
• Maintain sensitive documentation and support timely escalation and resolution of HR-related issues

Staff Supervision & Support

• Directly supervise a small number of CCAC team members, supporting performance goals, reflection, and growth
• Help establish clear expectations and support systems for a 20-person program staff team
• Lead regular check-ins, team building efforts, and staff development sessions ● Serve as a resource for navigating high-stress periods and emotionally charged team dynamics

Fellow Oversight & Regional Supervision

• Serve as Regional Supervisor for a cohort of climate fellows, offering direct support, coaching, and accountability
• Conduct monthly check-ins, site visits, and conflict navigation with fellows and host sites
• Help fellows navigate challenges related to identity, power dynamics, burnout, and mission alignment
• Collaborate with host partners and Site Supervisors to ensure compliance, safety, and healthy professional boundaries

Program-Wide Systems & Strategy

• Lead the design of supervision models, staff development structures, and crisis response workflows that scale across 100+ sites and 400 fellows
• Collaborate with other CCAC managers to improve wellness initiatives, exit processes, training content, and documentation standards
• Bring an equity- and trauma-informed lens to all internal systems—ensuring fellows and staff from historically marginalized communities feel seen, heard, and supported
• Support implementation of restorative practices, healing spaces, and reflection-based leadership development

About Us

Bay Area Community Resources (BACR) promotes the healthy development of individuals, families and communities through direct services, volunteerism, and partnerships in the San Francisco Bay Area.

We have deep respect for the communities we serve throughout the Greater San Francisco Bay Area, the dedicated staff who show up for those in need, and the opportunity we have been given through this work to promote resilience in tens of thousands of individuals every year.

BACR is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment w/o regard to perceived age, marital or familial status, religion, gender, gender identity, gender expression, sexual orientation, race, creed, color, genetic information, ancestry, national origin, physical or mental disability including AIDS or AIDS-Related Complex or military status.

Visit our website at www.bacr.org.

Above is the pay range for this position that we reasonably expect to pay. Individual compensation is based on various factors including experience/education, skillset, and geographic location.