Program Manager - Link Workflow

Veeva Systems; Boston (MA); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Join a mission-driven organization that is transforming the life sciences industry as a Program Manager. In this dynamic role, you will lead the implementation of Link Workflow programs, guiding customer rollouts and collaborating with various teams to ensure success. With a focus on building strategic relationships and managing project execution, you will play a crucial part in delivering innovative solutions. Enjoy a flexible work environment that supports both remote and in-office work. This is an exciting opportunity to make a positive impact while working with one of the fastest-growing SaaS companies in history.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

Flexible PTO

Paid holidays

Retirement programs

Charitable giving program

Qualifications

• 5+ years experience in life sciences.
• 1+ years in KOL engagement processes.

Responsibilities

• Lead Link Workflow rollout programs for global customers.
• Develop strategic relationships with business and IT executives.

Skills

CRM configuration

API integrations

Communication skills

Problem-solving

Negotiation

Influencing without authority

Job description

Join to apply for the Program Manager - Link Workflow role at Veeva Systems

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're a public benefit corporation (PBC), legally committed to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support flexible work environments, allowing you to work from home or in the office.

Join us in transforming the life sciences industry and making a positive impact on our customers, employees, and communities.

The Role

Veeva seeks an experienced program manager to lead Veeva Link Workflow implementation programs at our largest global customers. This role involves guiding customer rollouts to establish clear lines of sight with key opinion leaders, working closely with Veeva’s Link Strategy, Product, and Services teams to ensure successful delivery and customer success.

What You’ll Do

1. Scope, establish, and lead Link Workflow rollout programs.
2. Develop strategic relationships with customer’s business and IT executives, defining deployment, governance, and API integration roadmaps.
3. Ensure successful implementation and delivery of Link Workflow projects.
4. Collaborate with Veeva teams to align on milestones and activities.
5. Manage project execution and coordinate with customer’s teams to meet milestones.
6. Contribute to the development of Workflow Services offerings.

Requirements

1. 5+ years serving life sciences companies.
2. 1+ years experience with KOL engagement processes.
3. Technical understanding of CRM configuration and API integrations.
4. Proven communication and executive skills.
5. Ability to gain organizational buy-in for new software tools.
6. Skills in problem-solving, negotiation, and influencing without authority.
7. Based in North America (Eastern Time Zone) or Europe (CET), with proximity to an airport and willingness to travel (~25%).

Perks & Benefits

• Medical, dental, vision, and life insurance.
• Flexible PTO and paid holidays.
• Retirement programs.
• Charitable giving program.

Compensation

• Base salary: $90,000 - $150,000, with potential bonuses and stock options.

Veeva is headquartered in the San Francisco Bay Area, with offices worldwide. We are an equal opportunity employer. For accommodations, contact [e-mail].