Program Manager, Learning & Development

Unlimited Systems; Cincinnati (OH); Hybrid; USD 45,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Program Manager to lead their Learning & Development initiatives. This role is pivotal in shaping the training strategy, ensuring alignment with organizational objectives, and enhancing team performance. You will oversee a talented group of trainers while managing program logistics and content development. The ideal candidate thrives in a fast-paced environment, is passionate about learning, and possesses strong leadership skills. Join a supportive team that values growth and innovation, and make a significant impact in a hybrid work setting.

Benefits

Health and Dental Insurance

401(k) Matching

Professional Training Opportunities

Team-Building Activities

Modern Office Amenities

Flexible Work Environment

Qualifications

• Proven leader with experience in training and development.
• Strategic thinker who aligns training with organizational goals.

Responsibilities

• Develop and execute L&D strategy aligned with goals.
• Manage training sessions and oversee logistics for events.

Skills

Leadership

Program Management

Communication

Data Analysis

Organizational Skills

Stakeholder Engagement

Education

Bachelor's Degree in Psychology

Tools

Learning Management Systems

Webinar Platforms

Job description

Direct message the job poster from Unlimited Systems

Client Services Coordinator @ Unlimited Systems | Psychology Degree

About Unlimited:

Unlimited Systems is a Cincinnati Top Workplace made up of healthcare leaders, revenue cycle experts, tech innovators, and client success champions dedicated to simplifying revenue cycle management for specialty healthcare providers. For over two decades, we’ve delivered technology solutions that automate complex tasks, reduce manual effort, and accelerate cash flow for oncology and other specialties. As a Program Manager in Learning & Development, you’ll play a key role in empowering our team with the knowledge, skills, and tools needed to thrive in a fast-paced, mission-driven environment.

The Program Manager oversees the Learning & Development program, ensuring strategic alignment, resource management, and effective execution of training initiatives. This role is responsible for leading a team of trainers and other L&D professionals while also managing program logistics, content strategy, and stakeholder engagement. The Program Manager works closely with leadership to drive continuous improvement, measure effectiveness, and scale the program to meet evolving business needs.

Minimum Qualifications:

• Eligible to work in the United States without visa sponsorship

Candidate Attributes:

• Passionate about learning and professional development in a fast-paced environment
• Strategic thinker who connects training initiatives to big-picture organizational goals
• Proven leader who brings clarity, direction, and support to cross-functional teams
• Strong Program Manager with the ability to juggle schedules, events, and competing priorities
• Naturally organized and detail-oriented, with a knack for keeping operations smooth
• Skilled communicator who adapts messaging for executives, peers, and learners alike
• Curious and innovative, always looking to improve training methods, tools, and platforms
• Committed to quality and consistency in all content and resources
• Data-informed decision maker who uses feedback and metrics to drive results
• Comfortable with technology and quick to learn new systems and platforms
• Trusted collaborator who fosters strong relationships across departments
• Confident facilitator and communicator, both virtually and in-person
• Self-starter who takes ownership of outcomes and isn’t afraid to get hands-on when needed
• Advocates for a culture of learning, growth, and shared success across the organization

Responsibilities of the Program Manager Include:

Strategic Leadership & Oversight

• Develop and execute the L&D strategy in alignment with organizational goals
• Oversee trainers and other L&D resources, ensuring clarity of roles and responsibilities
• Maintain a structured approach to content development, certification programs, and training delivery

Program Management & Execution

• Plan, schedule, and oversee training sessions (virtual and in-person)
• Manage logistics for webinars, workshops, and training events
• Ensure seamless coordination between trainers, consultants, and leadership
• Track training completion, certifications, and engagement metrics

Content & Resource Management

• Oversee the development and maintenance of training materials, tools, and templates
• Ensure consistency and quality in documentation, training guides, and program assets
• Evaluate and implement new learning technologies and platforms as needed

Performance Measurement & Continuous Improvement

• Monitor training effectiveness through feedback, assessments, and data analysis
• Identify areas for improvement and drive enhancements to training content and delivery
• Report on key L&D metrics and provide insights to leadership

Stakeholder Engagement & Communication

• Function as the primary point of contact for training-related inquiries and initiatives
• Communicate program updates and milestones to executives and cross-functional teams
• Foster a culture of learning and professional development within the organization

Compensation Plan:

• Full-time position– base salary commensurate with skills/experience
• Structured annual bonus program
• Company matching 401(k)
• Health and Dental insurance premiums paid in full by Unlimited Systems
• Recognized Top Workplace
• Hybrid work environment
• Professional training opportunities
• Fun team-building and community involvement activities
• Modern office with company-provided beverages
• Fitness, entertainment, dining, and shopping options near office headquarters

Unlimited Systems is a drug-free and non-smoking work environment. We require a background check and initial/random drug screening for all members of our professional staff. To learn more about our company, services, and products, visit www.unlimitedsystems.com.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology, Strategy/Planning, and Customer Service

• Industries

  Software Development

Referrals increase your chances of interviewing at Unlimited Systems by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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