Program Manager - IT/Operations

AmerisourceBergen; Honolulu (HI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Fully paid medical/dental benefits for

CalPERS Pension Retirement

Student Loan Reimbursement

Tuition Reimbursement up to $5,250/yr

Management leave days

Downtown parking

Professional development

Job summary

SHRA is seeking an IT Program Manager to lead agency-wide IT programs and projects, aligning technology with the mission of revitalizing Sacramento communities. You will collaborate with the Executive Team and multiple departments to drive delivery and impact.

Must have 5+ years in IT, 2+ years in leadership, and strong communication skills. The role focuses on governance, budgeting, and change management within a public housing context.

Qualifications

• Minimum 5 years of information technology experience.
• Minimum 2 years in a lead or supervisory capacity performing technical, analytical, or supervisory tasks.
• Experience managing IT programs and projects.
• Strong written and verbal communication skills.
• Ability to work with diverse teams.

Responsibilities

• Oversee agency-wide IT programs and projects.
• Coordinate with the executive team and departments.
• Develop budgets and strategic IT plans.
• Ensure change management and proper documentation.
• Monitor performance and deliverables across programs.

Skills

Leadership

Communication

Mentoring

Team coaching

Mission-driven

Education

Bachelor's degree in CS or BA

Job description

Full Job Description

The Sacramento Housing & Redevelopment Agency (SHRA) is seeking an exceptional and motivated Manager to join our IT department. In this IT Program Manager role, you will play a key role in supporting our mission of Changing Lives by leveraging technology.

What you’ll bring to the table

• Proven experience as an IT Manager with a track record of success
• Excellent interpersonal and communication skills to collaborate effectively with a diverse team
• Strong leadership abilities to motivate and guide your team towards achieving goals
• Proficiency in coaching and mentoring to help team members develop their skills
• A passion for SHRA’s mission of providing affordable housing and improving the lives of residents

SHRA’s mission

SHRA's mission is to revitalize communities, provide affordable housing opportunities, and to serve as the Housing Authority for the City and County of Sacramento.

Benefits

• Fully paid medical/dental benefits for full family
• CalPERS Pension Retirement
• Student Loan Reimbursement and Tuition Reimbursement up to $5,250/year
• 8 Management work/life balance days
• 80 Hours of Management Supplemental Leave in addition to 2 weeks of vacation per year
• Free Downtown Parking
• Professional Development opportunities

Essential Areas of Responsibility

Agency Management Program Managers share responsibilities for implementing Agency-wide objectives and directives through programs and practices which reflect the Vision Statement and the SHRA in-house cultural objectives. Program Managers are responsible for supporting a 'one agency' perspective while acting as advocates for their work units. Program Managers support the Executive Team as they:

• Implement organization-wide goals and cross department projects and objectives
• Offer input and feedback to long range, strategic and budget planning processes
• Maintain both a department and an organization-wide perspective when considering information, issues and challenges
• Model the Agency's service orientation with all public, elected or funding agency representatives
• Conduct business through cross department participation and review, two way communication and accountability

Implementation

• Analyze department workloads, determine implementation steps and assign work
• Determine daily priorities and deadlines for self and staff
• Write and/or assist with reports (i.e. staff reports, loan committee reports, management reports)
• Review and approve accounting entries

Development and Technology

• Review technology and development-related projects and processes based on the Agency's strategic direction and acquire/assign resources as necessary. Make recommendations.
• Implement development, testing, implementation, and change management methodology and standards for technology and software applications.
• Ensure that support and development standards and policies are adhered to throughout the department.
• Provide oversight in specific efforts/projects, including:
  • Ensure that efforts/projects are assigned an appropriate priority
  • Ensure that plans for the efforts/projects are developed and that appropriate deliverables (cost/benefit analysis, design document, staff reports, test plans and scripts, implementation schedules) are completed and milestones are met
  • Review and approve technology and software design/testing documentation and implementation schedules consistent with change management controls
  • Oversee and assist staff in coordinating department and Agency resources to ensure smooth system installations and operation
  • Oversee and assist staff in coordinating efforts and resources of external hardware and software vendors
  • Actively participate in the formation and maintenance of the department budget

Education & Experience

Education

Bachelor's Degree, preferably in Computer Science or Business Administration

Experience

• Minimum 5 years of information technology experience
• Minimum 2 years in a lead or supervisory capacity performing a variety of progressively responsible technical, analytical, and/or supervisory tasks for computer systems or services in the information technology field

All employees may be assigned, and required to carry out, additional duties at any time. An employee with a known disability will only be assigned additional duties when the duty being added is an essential function of the position, or can be carried out with reasonable accommodation.

Every employee is expected to participate in discussions of individual, department and Agency performance and work on problem-solving teams as assigned. Any employee serving on a problem-solving team may be asked to carry out the role of team leader.

Any person driving for Sacramento Housing and Redevelopment Agency must maintain a valid driver's license on his/her person, and demonstrate compliance with the motor vehicle law, standards of courtesy on the road and attention to safety. All drivers must maintain their insurability.