Program Manager, International Testing

Meta; Menlo Park (CA); On-site; USD 103,000 - 155,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

Meta is seeking a Program Manager to join the Global Product Quality team to own Active Payments Testing and support the International Testing Program across multiple product lines and geographies. You will manage sourcing of real payment instruments and coordinate in-country tests with real local methods, while aligning with privacy, legal, finance, and engineering for broad market coverage.

You will also push for automation to improve testing delivery and handle cross-functional coordination

Responsibilities

• Own the Active Payments Testing program end-to-end with external vendors across priority markets.
• Own the Passive / Payment Credentials program: sourcing, provisioning, and lifecycle management of real payment instruments.
• Partner with privacy, legal, compliance, finance, and enterprise teams to onboard, train, and manage testing vendors.
• Engage cross-functional payments, product, and engineering stakeholders to drive adoption and market coverage.
• Craft functional payment testing strategies with QA and payments engineering leads for priority markets.
• Design scalable in-country payment test coverage frameworks prioritizing markets by impact.
• Improve scalability via automation and standardization of test execution, provisioning, and reporting.
• Utilize testing signals to drive actions that improve payment success rates and product quality.

Job description

We are seeking a Program Manager to join Meta's Global Product Quality (GPQ) team to support payments testing across Meta's product portfolio and contribute to the broader International Testing Program (ITP). You will manage vendor delivery, contribute to testing methodology design, and work with product, engineering, and i18n teams to turn test results into actionable recommendations. The role requires someone who is comfortable working collaboratively across a shared portfolio, applying automation to improve how testing gets delivered, and operating across multiple product lines and geographies, prioritizing based on business impact and timelines.Payments are core to how people and businesses transact across the Meta family of apps, and test cards and simulated environments can only take validation so far — real coverage requires testing with real payment methods, in-country, the way people actually pay. Your primary focus will be Meta's payments testing programs: coordinating in-country testing with real local payment methods, and managing the sourcing and lifecycle of real payment instruments that Meta teams use to validate flows synthetic credentials cannot reach. Beyond payments, you will support the wider ITP mission of ensuring Meta's products function as intended in every market we serve, across a portfolio that spans the full range of Meta's products with a growing emphasis on the AI-powered experiences Meta is building.This role suits someone who is comfortable operating across a shared portfolio, who treats AI as both a subject of testing and a tool for delivering testing faster, and who can manage several product lines and geographies by prioritizing work based on impact and stakeholder needs.Program Manager, International Testing Responsibilities:Own the Active Payments Testing program end-to-end, partnering with our external testing vendor to execute in-country payment tests using real local payment methods across priority marketsOwn the Passive / Payment Credentials program — sourcing, provisioning, and lifecycle management of real payment instruments (cards, bank accounts, SIMs, merchant accounts) for Meta teams testing payment flows that test credentials cannot coverPartner with Meta privacy, legal, compliance, finance, and enterprise infrastructure teams to onboard, train, prioritize, and manage testing vendors, and to ensure payment instrument sourcing and handling meets Meta requirementsEngage and build relationships with cross-functional payments, product, and engineering stakeholders to drive adoption and maximize market coverage of both programsPartner with Quality Assurance and payments engineering leads to craft functional payment testing strategies for priority markets, products, and payment methodsDesign and implement scalable frameworks for in-country payment test coverage, prioritizing markets and payment methods by product and business impactImprove scalability through automation and standardization of test execution, credential provisioning, and reporting, while ensuring maximum value to Meta payment experiencesUtilize signals from payment testing outcomes to determine actions that improve payment success rates and product qualityMinimum Qualifications:3+ years of experience in program management, including experience shipping large-scale global productsExperience implementing and managing testing programs for software or web contentExperience managing external vendors or outsourced delivery partners against defined quality and coverage requirementsTrack record of gaining alignment with cross-organization stakeholders with competing priorities and goalsExperience aggregating, analyzing, and interpreting complex data sets to inform business decisionsSkilled in building simple and optimized workflows to support complex product launchesExperience communicating and driving results with a variety of cross-functional stakeholders, working across time zones and international officesTrack record of staying focused, prioritizing, and creating structure across large, ambiguous programs, and setting goals for long-term initiativesPreferred Qualifications:Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)Experience operating programs that require handling of financially sensitive assets under compliance, privacy, or audit requirementsExperience in corporate business management, finance, and complianceExperience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)A thorough understanding of product Quality Assurance processes and best practicesDemonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologiesExperience in payments, fintech, or financial services, including familiarity with local and alternative payment methods across international marketsKnowledge of additional languages other than English, to support testing coordination with in-country vendors and stakeholders across international marketsAbout Meta:Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].$103,000/year to $155,000/year + bonus + equity + benefitsIndividual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.