Program Manager III - Pharmacy

ccf; Cleveland (OH); On-site; USD 110,000 - 140,000; Full time

Job summary

Cleveland Clinic Health System is seeking a Program Manager III in Pharmacy at the Main Campus in Cleveland. This role leads enterprise-wide project management initiatives within Inpatient Pharmacy-Medical Operations, coordinating 1–5 concurrent programs from initiation through completion.

You will develop reporting tools, dashboards, and executive presentations while mentoring colleagues and driving process improvements to enhance patient care and operational efficiency.

Qualifications

• Bachelor's Degree in Business Administration, Healthcare Administration or related field with 5 years of related experience.
• Master’s degree with 4 years of related experience.
• Knowledge of statistical and financial analysis, primary research and business plan development.
• Strong presentation, communication and training skills.

Responsibilities

• Lead full project lifecycle from initiation to completion for 1–5 concurrent programs in the Pharmacy department.
• Coordinate meetings and stakeholder alignment; track milestones, risks and deliverables.
• Develop reporting tools, dashboards, and executive presentations; ensure accountability and status reporting.
• Identify and implement process improvements across enterprise-wide initiatives.
• Oversee program governance and cross-functional collaboration with peers.
• Ensure adherence to HR policies and corporate compliance procedures.

Skills

Project management

Statistical analysis

Financial analysis

Presentation skills

Communication skills

Training skills

Education

Bachelor's degree in business administration/healthcare administration

Master’s degree

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Program Manager III - Pharmacy

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Inpatient Pharmacy-Medical Operations

Job Code

T31030

Shift

Days

Schedule

8:00am-4:30pm

Job Summary

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading‑edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

A caregiver in this role will serve as a Program Manager III within the Pharmacy department, supporting enterprise-wide project management initiatives. This position will oversee 1–5 concurrent projects, including key efforts such as the Unified Operations campus, 340B rebate model, and home medications policy rollout, in partnership with a peer Program Manager. Responsibilities include leading the full project lifecycle from initiation through completion, coordinating meetings and stakeholder alignment, tracking milestones, risks, and deliverables, and ensuring accountability through consistent follow‑up and status reporting. The role will also support the development of reporting tools, dashboards, and executive presentations while identifying and implementing process improvement opportunities.

A caregiver in this role will work Monday through Friday from 8:00am to 5:00pm with no weekends, holidays or float requirements.

A caregiver who excels in this role will:

• Develop, implement, manage, and maintain operational systems and activities.
• Serve as a liaison with all levels of the organization and outside the community.
• Manage multiple priorities and projects with competing deadlines.
• Allocate time to meet completion requirements.
• Serve as a coach and mentor for other positions in the department.
• Review and monitor adherence to Human Resources policies and corporate compliance procedures.
• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's Degree in Business Administration, Healthcare Administration or related field and 5 years of related experience
• Master’s degree and 4 years of experience
• Knowledge of statistical and financial analysis, primary research and business plan development
• Strong presentation, communication and training skills

Preferred qualifications for the ideal future caregiver include:

• Master’s Degree
• Healthcare setting experience

Physical Requirements:

• Manual dexterity to operate office equipment.
• May require periods of sitting, standing and the ability to walk to various locations throughout the health system to attend meetings.
• Must have normal or corrected vision and be able to clearly communicate verbally by phone or in person.
• Must have own transportation to travel to multiple sites.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.