Program Manager III, Operations, Trust and Safety

Google; Washington (District of Columbia); On-site; USD 147,000 - 216,000; Full time

Job summary

A leading company is seeking a Program Manager III for Operations, Trust and Safety. This role involves leading complex projects, managing stakeholder expectations, and ensuring that Google products meet safety standards across multiple regions. Candidates should have extensive experience in project management and operations, alongside strong analytical skills.

Qualifications

• 5 years of experience in program or project management.
• Experience in trust and safety.
• Experience in operations and internal stakeholder management.

Responsibilities

• Design and deliver optimized program communication plans.
• Build trusted relationships with program stakeholders.
• Determine phasing and metrics associated with program lifecycle.

Skills

Project Management

Operations

Trust and Safety

Analytical

Stakeholder Management

Education

Bachelor's degree or equivalent practical experience

Job description

Program Manager III, Operations, Trust and Safety

Join to apply for the Program Manager III, Operations, Trust and Safety role at Google

Program Manager III, Operations, Trust and Safety

Join to apply for the Program Manager III, Operations, Trust and Safety role at Google

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Seattle, WA, USA; Washington D.C., DC, USA.Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• Experience in trust and safety.
• Experience in operations and internal stakeholder management.
  
  

Preferred qualifications:

• 5 years of experience managing cross-functional or cross-team projects.
• Experience in compliance, information security, IT audit, or risk management.
• Familiarity with Google products, types of online abuse, and policy development/strategies.
• Solid analytical, quantitative, and statistical problem solving skills.
  
  

About The Job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

The US base salary range for this full-time position is $147,000-$216,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities

• Design and deliver optimized program communication plans including executive and key partner communications.
• Determine phasing and metrics associated with program lifecycle that effectively address continuous improvement including Resource Stewardship (effective deployment of machine and people resources), including near- and long-term objectives.
• Determine and collect data required to govern programs and effectively drive stakeholder decision-making.
• Anticipate change management requirements that are required by program stakeholders.
• Build trusted relationships with program stakeholders, including managing expectations of senior cross-functional leads and ensuring they have the insights they need to make effective decisions.
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management, Strategy/Planning, and Other

• Industries

  Information Services and Technology, Information and Internet

Referrals increase your chances of interviewing at Google by 2x

Get notified about new Operations Manager jobs in Washington, DC.

McLean, VA $75,000.00-$90,000.00 1 month ago

Washington, DC $70,000.00-$90,000.00 3 weeks ago

Washington, DC $100,000.00-$105,000.00 1 week ago

Facility Operations Manager (Cannabis Production)

Capitol Heights, MD $130,000.00-$150,000.00 21 hours ago

Transportation & Logistics Optimization Manager

Beltsville, MD $70,000.00-$80,000.00 1 day ago

Washington, DC $115,000.00-$145,000.00 3 months ago

Senior Operations Manager - Supply Chain - Upper Marlboro, MD

Rockville, MD $62,500.00-$72,500.00 3 days ago

Facility Operations Manager (Cannabis Production)

Capitol Heights, MD $130,000.00-$150,000.00 1 day ago

Washington, DC $55,000.00-$65,000.00 4 months ago

Laurel, MD $115,000.00-$115,000.00 1 month ago

Washington DC-Baltimore Area $65,000.00-$80,000.00 2 days ago

Strategy & Operations Manager, Communications & Public Affairs

Washington, DC $116,000.00-$170,000.00 2 weeks ago

Senior Operations Manager - Returns Center - Upper Marlboro, MD

Washington, DC $201,000.00-$217,000.00 16 hours ago

Washington, DC $92,500.00-$162,500.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.