Program Manager III, Global Business Tools

Google Inc.; Mountain View (CA); On-site; USD 159,000 - 230,000; Full time

Job summary

Google seeks a Program Manager III for Global Business Tools to lead complex, multi-disciplinary initiatives across sales tools and AI-driven insights. You will plan requirements, manage schedules, identify risks, and coordinate cross-functional partners across offices and time zones.

You will architect program strategy, governance, and executive communications, driving pipeline management improvements in Sales CRM while aligning with stakeholders to deliver measurable business impact.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• Experience with sales cycle management and workflows.

Responsibilities

• Architect program strategy and goal for AI‑driven sales tools, clearly representing the organizational impact of the sales workflow to executive stakeholders.
• Design and deliver optimized program communication plans including executive and key partner communications to align all parties on the goals.
• Define, lead, and own program charters across multiple teams that address the scope, timeline, OKRs, resourcing, and risks/dependencies of moderately complex programs related to functionality in the Sales CRM.
• Drive governance and engagement across workstreams to ensure alignment and effective escalation.
• Lead executive stakeholder management; build trusted relationships with senior program stakeholders to enable effective decision making and resolve prioritization misalignments.

Skills

Sales cycle management

Cross-functional coordination

Stakeholder management

AI product knowledge

Education

Bachelor's degree or equivalent practical experience

Tools

CRM systems

SDLC

Job description

Program Manager III, Global Business Tools

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Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

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info_outline X Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Francisco, CA, USA; Mountain View, CA, USA; New York, NY, USA.

• Bachelor's degree or equivalent practical experience.

5 years of experience in program or project management.

• Experience with sales cycle management and workflows.

Preferred qualifications:

• Experience with ad sales, particularly in navigating the complexities of Enterprise or Large Customer Sales (LCS) environments.
• Experience with CRM (Client Relationship Management) systems or the Software Development Life Cycle (SDLC).
• Experience in program management and cross-organizational coordination, including planning, execution, risk management, stakeholder management, and executive engagement.
• Experience in Applied AI or Generative AI product development, recommendation systems, or data-driven seller enablement to optimize the sales lifecycle and scale seller productivity.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

The Global Business Organization (GBO) Tools teams are responsible for improving sales efficiency and effectiveness by building great tools for its users. Our team is the glue that binds the direction of the business with the needs of GBO. We accomplish this by partnering with Product Management, Engineering, Sales, Go-to-Market and many other teams to deliver a delightful experience to our users.

In this role, you will lead complex initiatives for the Pitch and Plan workflow for sellers, integrating AI-driven insights and recommendations into core sales journeys. Your primary mandate will be to bring structure, clarity, and operational excellence to the space, specifically driving improvements in Pitch and Plan related functionality such as pipeline management and measurement for Sales CRM, while partnering with various stakeholders to ensure strategic alignment. We are looking for a highly autonomous individual who can establish clear governance, and forge a cohesive path forward for multiple cross-functional stakeholders. You balance this drive with a strong collaborative spirit, working seamlessly as a team to achieve goals. The Global Business Organization (GBO) is the engine that powers Google’s full ecosystem of products and services to help customers and partners succeed and grow. GBO includes the commercial arms of Ads sellers, business development teams, and customer services and support, as well as overlay programs that enable coordinated engagement with Google's most complex and important customers and partners. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

The Global Business Organization (GBO) Tools teams are responsible for improving sales efficiency and effectiveness by building great tools for its users. Our team is the glue that binds the direction of the business with the needs of GBO. We accomplish this by partnering with Product Management, Engineering, Sales, Go-to-Market and many other teams to deliver a delightful experience to our users.

In this role, you will lead complex initiatives for the Pitch and Plan workflow for sellers, integrating AI-driven insights and recommendations into core sales journeys. Your primary mandate will be to bring structure, clarity, and operational excellence to the space, specifically driving improvements in Pitch and Plan related functionality such as pipeline management and measurement for Sales CRM, while partnering with various stakeholders to ensure strategic alignment. We are looking for a highly autonomous individual who can establish clear governance, and forge a cohesive path forward for multiple cross-functional stakeholders. You balance this drive with a strong collaborative spirit, working seamlessly as a team to achieve goals. The Global Business Organization (GBO) is the engine that powers Google’s full ecosystem of products and services to help customers and partners succeed and grow. GBO includes the commercial arms of Ads sellers, business development teams, and customer services and support, as well as overlay programs that enable coordinated engagement with Google's most complex and important customers and partners. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $159000 - $230000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google .

• Architect program strategy and goal for AI‑driven sales tools, clearly representing the organizational impact of the sales workflow to executive stakeholders.
• Design and deliver optimized program communication plans including executive and key partner communications to align all parties on the goals.
• Define, lead, and own program charters across multiple teams that address the scope, timeline, OKRs, resourcing, and risks/dependencies of moderately complex programs related to functionality in the Sales CRM.
• Drive governance and engagement across workstreams to ensure alignment and effective escalation.
• Lead executive stakeholder management; take a leadership role in partnering with executive business stakeholders to achieve program goals. Effectively build trusted relationships with senior program stakeholders to proactively enable effective decision making, while taking a leadership role in resolving prioritization misalignments.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.