Program Manager III (Clackamas Co. - Residential)

Cascadia Health; United States; On-site; USD 86,000 - 92,000; Full time

Benefits offered by this job

Generous PTO

Medical & Dental

VSP Vision Plan

403(b) Retirement

Flexible Spending Account

Disability & Life Insurance

Wellness Benefits

Bike to Work Reimbursement

Job summary

Cascadia Health is seeking a Program Manager III to oversee multiple licensed residential treatment facilities in Oregon City, Gladstone, Wilsonville and the Portland area. The role involves directing daily operations, supervising staff, and ensuring high‑quality care within regulatory standards.

The position requires a Bachelor's degree in a behavioral science or equivalent experience, plus strong leadership and trauma‑informed care knowledge.

Qualifications

• Bachelor's degree in behavioral science or 3 years of direct service experience.
• Five years of clinical experience in mental health or social services.
• Two years of supervisory experience preferred.

Responsibilities

• Manage daily operations of residential programs ensuring high-quality clinical and medical services.
• Monitor efficiency and compliance with regulations and internal policies.
• Supervise, train, and evaluate program staff; manage staffing needs.
• Ensure staff competency in medication management and crisis intervention.
• Provide leadership in crisis situations and trauma-informed interventions.
• Oversee budgeting and financial tracking for the program.

Skills

Verbal & written communication

Trauma-Informed Care

Motivational Interviewing

Evidence-Based Practices

MS Office

CPR Certification

Education

Bachelor's degree in behavioral science

QMHA credential (OARs)

Tools

Microsoft Office

Job description

Program Manager III (Clackamas Co. - Residential)

Job Overview Location/Schedule: This position will be managing multiple Cascadia's Licensed Residential Treatment Facilities in Oregon City, Gladstone, Wilsonville and the Portland area. The schedule for this position is generally Monday through Friday, 8:30 a.m. to 5:00 p.m., but requires flexibility to accommodate program needs.

Position: Program Manager III

Program: Supportive Housing

Mission: Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well-being of the communities we serve.

Vision: We envision a community where everyone benefits from whole health care, experiences well‑being, and has a self-directed, connected life.

Program Description: Cascadia operates several licensed residential treatment homes for adults experiencing mental health challenges. Our homes provide psychiatric treatment, personal care, skills training, and case management. Employees have an opportunity to provide services in a single staffed location or a location with multiple staff scheduled simultaneously. The goal is to prepare residents to live in a less restrictive environment. Referrals are accepted from counties and the state, typically for individuals leaving the state hospital. We operate sites in Multnomah County (N, NE, SE Portland) and Clackamas County (Oregon City, Gladstone).

Essential Responsibilities

This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add, or remove duties as necessary.

• Manage and oversee daily operations of assigned residential treatment program(s), ensuring the delivery of high-quality clinical and medical services in alignment with organizational goals and standards.
• Monitor program effectiveness by evaluating and implementing changes that enhance service delivery, efficiency, and cost-effectiveness, while maintaining compliance with relevant regulations and internal policies.
• Develop and maintain program goals in collaboration with leadership, integrating best practices and evaluating the effectiveness of services provided.
• Supervise, train, and evaluate program staff, including determining staffing needs, hiring, and conducting performance reviews.
• Ensure staff competency in all areas, including medication management, crisis intervention, and resident care.
• Provide leadership in crisis situations, coordinating with the treatment team to develop trauma-informed interventions and maintain a safe environment for residents and staff.
• Ensure compliance with licensing and regulatory standards, including preparation for inspections and maintaining all aspects of the facility according to applicable guidelines.
• Oversee financial management, including budgeting, tracking expenses, and ensuring compliance with fiscal policies.
• Process program referrals, conduct screenings, and facilitate client move‑ins while maintaining positive relationships with community partners and stakeholders.
• Maintain accurate and up-to-date documentation in electronic health records (EHR) and ensure compliance with all agency policies, procedures and applicable regulations.
• Ensure the cleanliness, safety, and maintenance of the facility, including adherence to fire safety protocols and evacuation procedures.
• Support and oversee the delivery of therapeutic services, including developing curriculum, scheduling activities and ensuring staff productivity.
• Handle client money management, oversee medication management services, and ensure proper documentation and training in these areas.
• Participate in all scheduled meetings, training, and continuing education to stay informed and develop professional skills.
• Perform other duties as assigned to support the overall success of the residential program.

Qualifications

Education: Bachelor's degree in a behavioral science field from an accredited college or university or three years of full-time professional experience providing direct service to individuals in a social service setting. Demonstrate the competencies to become credentialed as a Qualified Mental Health Associate (QMHA), as outlined in the Oregon Administrative Rulings (OARs). Certification must be kept current and in compliance with OARs through MHACBO.

Experience: Five years of clinical experience providing outpatient or inpatient services in a mental health or social service setting is required. Two years of supervisory experience is preferred.

Specialized Knowledge, Skills and Abilities: Proficient verbal and written communication skills. Basic knowledge of Trauma Informed Care (TIC), Motivational Interviewing, and Evidence-Based Practices. Basic understanding of recovery models, illness management, and strength-based philosophies. Knowledge of Microsoft Office Suite (e.g., Word & Excel). CPR Certification (training provided post-hire).

Other: Possess a valid driver's license, minimum of one year driving history, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course (some programs).

Working Conditions

Environmental: Work is generally performed in a residential treatment home and occasionally in the community. Universal precautions should be taken due to exposure to disease, biohazards, noise, and contaminants.

Operating Hours: The general working hours for this position is business hours, 8:00 a.m. to 5:00 p.m. Due to the nature of residential/direct service work, the Program Manager is required to be flexible to meet program(s) need, including covering open shifts as needed to meet staffing ratios which may include occasionally working swing and overnight shifts. The Program Manager is also required to participate in an on-call rotation and provide response to the program(s) in the event of a crisis or emergency. Schedules may vary depending on program.

Mental: Meal periods and breaks may be interrupted. Constant awareness and alertness are critical to detect and address escalated, potentially volatile situations.

Physical Demands: Requires constant alertness, perception, and awareness of surroundings. Regularly stationary work at a computer, moving around program spaces, assisting residents with daily living tasks, cleaning, and using a computer for documentation. Requires occasional lifting of 20 to 50 lbs. (e.g., supplies). Requires occasional fast movement in potentially escalated situations to evade harm.

Cascadia is an Equal Opportunity employer. If you need assistance or an accommodation due to a disability, you may contact us at 503.963.7654 or at [e-mail]. Employees are responsible for obtaining and maintaining all licenses, certifications, registrations, and other credentials required for their position. Required credentials must remain active and in good standing as a condition of employment. Candidates are encouraged to familiarize themselves with any applicable credentialing requirements, including associated fees and renewal or maintenance obligations, prior to applying.

Benefits

• Generous Paid Time Off Package - Full-time employees earn 6 weeks of PTO in their first year!
• Medical and Dental Coverage (begins 1st of the month following hire date)
• VSP Vision Discount Plan
• 403(b) Retirement Plan - Eligible after 60 days with immediate 100% vesting and a 1-to-1 company match up to 3% per pay period, plus the opportunity for an additional discretionary contribution (up to 5%) at the end of the fiscal year.
• Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
• Short-Term Disability, Long-Term Disability, and Life Insurance Paid Bereavement and Jury Duty Leave Length of Service Award Voluntary Life Insurance Supplemental Insurance Student loan forgiveness options Wellness Benefits: Employee Assistance Program (EAP) Bike to Work Reimbursement

Starting Rate Range in USD ($) $86,166.30 - $92,321.64

Cascadia Health is Oregon’s largest community-based behavioral health and substance use treatment services organization. As both a Certified Community Behavioral Health Center (CCBHC) and Federally Qualified Health Center (FQHC), Cascadia provides integrated mental health, substance use treatment, primary care, housing support, crisis intervention, peers wellness, skills training, and more to individuals and families. Our clients can find the care they need through one team and often in one location, regardless of their ability to pay.