Program Manager III - Analytics/Information Solutions

Medical University of South Carolina; South Carolina; On-site; USD 90,000 - 115,000; Full time

Job summary

The Medical University of South Carolina is seeking an Information Solutions Program Manager III who will manage client-facing services and collaborate with executive leaders. The role involves workflow design, user education, and implementation across complex health systems.

The ideal candidate has a Bachelor's degree and at least 5 years in health information systems. Strong project management skills and EPIC experience are essential. The position requires excellent communication abilities and involves significant collaboration with operational teams.

Qualifications

• Minimum of 5 years of experience in health information systems or related field.
• Proven ability to collaborate with stakeholders at all levels.
• Strong multitasking and independent work skills.

Responsibilities

• Serve as the primary liaison for Information Solutions’ programs.
• Facilitate organizational change across a multi-site health system.
• Develop strategies to track and measure project success.

Skills

Communication and interpersonal skills

Project management

Data analysis

Time management

Change management principles

EPIC experience

Education

Bachelor’s degree (BA/BS) in relevant field

Job description

Job Description Summary

The Information Solutions Program Manager III reports to the Director of Analytics and is dedicated to providing client‑facing, consultative business relationship management services to MUSC, partnering with executive leaders and stakeholders of highly complex and sensitive business and clinical domains. The program manager serves as the primary liaison for Information Solutions’ programs and initiatives, including US News and World report program management. The position is responsible for workflow design, user education, informatics, and implementation throughout the product lifecycle. The role closely collaborates with all IS teams and key stakeholders as needed for project success.

The successful candidate will facilitate organizational change across a complex, multi‑site, statewide health system. They will work directly with operational and clinical teams, identifying project champions, determining key performance indicators, and developing strategies to track and measure success. In addition, the Program Manager III will be responsible for year‑round orchestration governance, prioritization, risk management, and submission readiness across stakeholders. The role requires an experienced professional with a solid understanding of change management principles and the ability to communicate effectively with stakeholders across all levels of the organization.

Education & Experience

• Bachelor’s degree (BA/BS) and a minimum of 5 years of experience in health information systems, Information Technology, project management, informatics, analytics, system education, business administration, or a similar field.
• Strong communication and interpersonal skills, with a proven ability to work collaboratively with stakeholders at all levels of the organization.
• Excellent project management skills, with a track record of managing complex projects on time and on budget.
• Experience developing training programs and resources to encourage adoption of new systems and processes.
• Ability to analyze data and present findings to senior management in a clear and concise manner.
• Strong multitasking and time management skills.
• Ability to work independently, taking initiative and driving projects forward.
• EPIC experience required.

Physical Requirements

• Mobility & Posture: Standing continuous, Sitting continuous, Walking continuous, Climbing stairs infrequent, Working indoors continuous, Working outdoors (temperature extremes) infrequent, Working from elevated areas frequent, Working in confined/cramped spaces frequent, Kneeling infrequent, Bending at the waist continuous, Twisting at the waist frequent, Squatting frequent.
• Manual Dexterity & Strength: Pinching operations frequent, Gross motor use (fingers/hands) continuous, Firm grasping continuous, Fine manipulation continuous, Reaching overhead frequent, Reaching in all directions continuous, Repetitive motion continuous, Full use of both legs continuous, Balance & coordination (lower extremities) frequent.
• Lifting & Force Requirements: Lift/carry 50 lbs. unassisted infrequent, Lift/lower 50 lbs. from floor to 36” infrequent, Lift up to 25 lbs. overhead infrequent, Exert up to 50 lbs. of force frequent.
• Vision & Sensory: Maintain corrected vision 20/40 continuous, Recognize objects (near/far) continuous, Color discrimination continuous, Depth perception continuous, Peripheral vision continuous, Hearing acuity continuous, Tactile sensory function continuous, Gross motor with fine motor coordination continuous, Olfactory function continuous, Respiratoruse qualification continuous.
• Examples of force: Transfer 100 lb. non‑ambulatory patient = 50 lbs. force; Push 400 lb. patient in wheelchair on carpet = 20 lbs. force; Push patient stretcher one‑handed = 25 lbs. force.

Work Environment & Conditions

• Effective stress management continuous.
• Rotating shifts frequent.
• Overtime as required frequent.
• Latex‑safe environment continuous.

Equal Employment Opportunity

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E‑Verify program, please click here: http://www.uscis.gov/e-verify/employees