Program Manager III

City of Austin

United States

On-site

USD 80,000 - 107,000

Full time

14 days+

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Benefits offered by this job

Health insurance
Retirement plan
Paid leave time

Job summary

The City of Austin's ACME division is seeking a Program Manager III to develop and oversee complex cultural programs involving multiple stakeholders. You will drive program goals, manage budgets, and coordinate with internal and external partners to advance Austin's cultural initiatives.

Responsibilities include monitoring program effectiveness, presenting to boards, and guiding strategic projects that support ACME's mission with data-informed decision-making and strong leadership.

Qualifications

  • Bachelor's degree and 5 years in related field, including 2 years in supervision.

Responsibilities

  • Develops and implements full-scale complex programs with multiple stakeholders.
  • Determines program goals, objectives and resource requirements.
  • Monitors and evaluates program effectiveness and implements improvements.
  • Coordinates with internal and external stakeholders involved in programs.
  • Develops, manages, and monitors the program budget and related projects.

Skills

Program management
Budgeting
Stakeholder management
Communication
Leadership
Data analysis
Policy knowledge

Education

Bachelor's degree in related field

Tools

Microsoft Teams

Job description

About This Position

Austin Arts, Culture, Music, and Entertainment (ACME) is your hub for the City of Austin’s diverse cultural initiatives. We are committed to fostering a vibrant, creative ecosystem that celebrates and supports Austin's artists, musicians, entertainment venues, and cultural institutions. ACME is a centralized hub offering resources, funding opportunities, and strategic programs that promote local talent and drive economic growth.

Job Description

Program Manager III Purpose: Under limited direction, this position is responsible for developing, implementing, and managing complex program(s) that integrates multiple elements or projects to achieve a defined objective.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  • Develops and implements full-scale complex or multiple programs that may have both internal and external stakeholders.
  • Determines program goals, objectives and resource requirements.
  • Establishes program standards, methods, policies and procedures.
  • Develops, manages and submits proposed budget and forecast planning.
  • Coordinates and collaborates with multiple stakeholders involved in or affected by programs.
  • Monitors and evaluates program effectiveness, and implements improvement strategies.
  • Develops, manages, and monitors the program budget and associated projects and provide financial information.
  • Manages, coordinates, implements and monitors projects associated with assigned programs.
  • Interacts with internal and external customers.
  • Investigates and responds to inquiries from the public and other departments.
  • Attends meetings and conducts presentations to Boards and Commissions, City Council Committees, City Council, and other related agencies.
Responsibilities - Supervisor and/or Leadership Exercised

May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities
  • Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of program management.
  • Knowledge of principles and practices associated with assigned program area(s).
  • Knowledge of fiscal planning and budget preparation and monitoring.
  • Knowledge of management principles related to municipal project and program activities.
  • Knowledge of City practices, policies, and procedures.
  • Knowledge of supervisory and managerial techniques and principles.
  • Skill in strategic planning and budgeting.
  • Skill in oral and written communications.
  • Skill in planning, coordinating, and implementing programs and activities.
  • Skill in interpreting, organizing, coordinating, and executing assignments, projects, and programs.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software applications.
  • Skill in data analysis and problem solving.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to establish and maintaining good working relationships with other City employees, City management, political offices, and the public.
  • Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required.
Minimum Qualifications

Graduation with Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus five (5) years of experience in a field related to the job, including two (2) years of experience which were in a supervisory, project or program management capacity.

Licenses and Certifications Required

Valid Texas Class C Driver License.

Preferred Qualifications
  • Experience with cultural funding, cultural policy, heritage preservation, or work within the creative sector.
  • Experience designing or supporting programs that strengthen creative career pathways, arts education, or professional development for creative workers.
  • Experience leading data systems, performance measurement, KPI development, or program evaluation.
  • Experience managing research partnerships or participating in national/international cultural research cohorts.
  • Experience managing complex public-sector programs or projects involving multiple stakeholders.
  • Experience improving operational processes or collaborating across departments, divisions, or partner organizations.
  • Experience preparing and delivering presentations and written materials for Boards & Commissions, public audiences, or executive leadership.
Notes to Candidate

Notes to Applicants: The Program Manager III (PMIII) for the Cultural Affairs & Investments Division is a senior program leader who supports the City of Austin’s cultural investment strategy, oversees division-wide data and performance activities, manages research partnerships, and leads key strategic projects that strengthen Austin’s creative ecosystem. Under limited direction, this position develops, implements, and manages complex programs involving multiple elements and stakeholders, consistent with the PMIII classification description. This role serves as the Division Manager’s primary deputy, ensuring the division’s operations, investments, and partnerships advance ACME’s mission and the City’s cultural priorities. This position plays a critical role in advancing transparent funding systems, strengthening community impact, supporting creative career development, and implementing ACME-wide operational excellence strategies—including data-driven decision-making, collaboration across divisions, continuous improvement, and professional stewardship of public resources.

Pay Rate

Pay Rate: $80,490 - $107,310 yearly.

Location

Location: 5202 East Ben White, Suite 400

Hours

Hours: Monday - Friday 8:00am to 5:00pm. Hours may vary depending on departmental needs and initiatives.

Benefits
  • Working for the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities, and more.
Driving Requirement

This position requires a valid Texas Class C Driver's License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requirements. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

Travel

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

90-day Provision

This posting may be used to fill additional vacancies that occur within the department.

Office Location Notes

Office location is subject to change based on department needs and programs. PLEASE NOTE: Austin Arts Culture, Music, and Entertainment positions are not at 100% remote operation.

Video Conferencing Software Technology

Austin Arts Culture, Music, and Entertainment uses the communication platform, Microsoft Teams, to conduct virtual interviews.

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

Value and Innovation: Work in an environment where employees are valued, and innovation thrives.

Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

EEO Statement for City of Austin

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation.

In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act.

If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

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