Program Manager II, Strategy & Operations

Akamai Technologies, Inc.; Town of Poland (NY); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Akamai Technologies, Inc. in the United States is seeking a Program Manager II, Strategy & Operations within the Presales organization to guide complex cross‑functional initiatives from inception to launch and beyond.

You will develop collaborative program plans, coordinate activities, manage risks and dependencies, create executive‑level status updates and deliverables, and lead program communications to keep stakeholders aligned while delivering measurable business impact.

Qualifications

• Demonstrated analytical and problem-solving abilities to translate ambiguity into action.
• Strong interpersonal and organizational skills with clear, honest communication to stakeholders.
• Proven ability to build relationships and foster trust across a matrix organization.
• Working knowledge of program management tools; comfortable learning new ones as needed.
• Proactive approach to identify connections, anticipate needs, and improve outcomes.

Responsibilities

• Manage multiple cross-functional initiatives from inception to launch and beyond.
• Develop collaborative program plans, coordinate activities and ensure timely execution.
• Identify, communicate, and track risks, dependencies, and strategic opportunities.
• Create and distribute program documentation, including status updates and milestones.
• Lead program communications and maintain stakeholder alignment.

Skills

Analytical thinking

Stakeholder management

Program management

Communication

Job description

Do you enjoy making a real business impact through transformational programs?

Do you like guiding complex projects that require analytical thinking, agility and team collaboration?

Join Our Presales Team!

We work with world-leading companies in every major industry to make the Internet fast and secure. Partnering with the Global 500, we collaborate with customers and prospects, aligning Akamai solutions to business needs. We build relationships and insights to maximise product value through the full scope of our global platform.

Partner with the best

As a Program Manager, you will manage complex initiatives that support mission-critical goals. You will work with executive and management stakeholders across the Presales organization and the wider enterprise to help turn strategic priorities into coordinated action.

As a Program Manager II Strategy & Operations, you will be responsible for:

• Managing and executing multiple cross-functional initiatives from inception to launch and beyond
• Developing collaborative program plans, coordinating activities and driving timely execution against agreed outcomes
• Identifying, communicating, and tracking risks, dependencies, and strategic opportunities in a timely, clear manner
• Creating and distributing clear program documentation, including status updates, milestones, presentations and executive summaries
• Leading program communications and maintaining alignment among stakeholders

Do what you love

To be successful in this role you will:

• Demonstrate analytical and problem-solving skills, with the ability to recognize patterns, connect related work and translate ambiguity into action
• Have excellent interpersonal and organizational skills with an ability to communicate often, clearly and honestly to a range of stakeholders
• Have a proven ability to build relationships, fostering trust and credibility
• Have working knowledge of a range of program management tools and be comfortable learning new ones as required
• Be proactive in your approach, looking beyond the immediate assignment to identify connections, anticipate needs and suggest more effective ways forward

About us

At Akamai, we make life better for billions of people, trillions of times a day.

Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:

Cloud and Edge:

Running apps closer to users for instant performance.

Security :

Neutralizing threats before they ever reach your data.

Content Delivery:

Scaling the world's biggest moments without a glitch.

AI:

Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai:

We support your health, well-being, finances, and life beyond work. See our benefits. (https://www.akamai.com/careers/working-at-akamai?utm_source=akamai&utm_medium=social&utm_campaign=benefits)

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

Equal Employment Opportunity Rights

Akamai Technologies is an Affianting Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.