Program Manager II - Statewide Manager II (61032775)

State of South Carolina; Columbia (SC); On-site; USD 70,000 - 100,000; Full time

Job summary

South Carolina Department of Transportation oversees the Oversize/Overweight (OSOW) program for the entire state, managing routing, permitting, and compliance to support freight movement and economic development.

The role directs staff, coordinates with State Transport Police and other agencies, and ensures timely processing of up to 80,000 permit requests annually while maintaining system accuracy and security.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• Minimum 5.5 years of relevant program management experience.
• Proven ability to supervise staff and manage complex processes.
• Strong knowledge of laws/regulations governing oversized/overweight transport.
• Experience coordinating with multiple agencies and external partners.

Responsibilities

• Direct OSOW program operations for the entire state of SC.
• Manage ~80,000 OSOW permit requests annually.
• Train and supervise staff handling routing, permits, and approvals.
• Coordinate with State Police, Commerce, Ports Authority, and industry partners.
• Oversee system routing, data accuracy, and reporting for program metrics.

Skills

Program management

Staff supervision

Regulatory compliance

Cross-agency coordination

Data analysis

Education

Bachelor's degree

Tools

OSOW Permitting System

Internet mapping

Job description

Manages and directs the operations of the Oversized and Overweight (OSOW) Program for the entire state of South Carolina. This program generates approximately $3 million of revenue per year and significantly impacts the movement of freight and economic development of SC. Manages staff authorizing and issuing approximately 80,000 OSOW permits to allow the freight Industry, military, and government agencies to transport goods and equipment through SC. Provides defined routes to accommodate the commodity's weight and size to travel safely over and under bridges and structures utilizing interstates, primary, and secondary highways. Provides support for the SCDOT's automated routing and permitting system. Ensures compliance with all laws/regulations pertaining to the movement of oversize/overweight loads. Coordinates with other agencies, such as the State Transport Police, Dept. of Commerce, the Ports Authority, and private companies to resolve transportation logistics in SC.

Responsible for ensuring 80,000+ permit requests are processed annually for non-divisible loads, mobile homes, and international shipping containers received through SCDOT' s web-based automated permitting system, walk-in, or mail. Ensures that the SCDOT performance objectives for this program are met. Determines and implements program adjustments as necessary to ensure the processing time for permits meets SCDOT goals.

Trains and supervises staff that generate safe routes of travel to accommodate commodities weight and dimensions by analyzing bridge ratings for weight allowance, height clearances, and ensures 3 inches or greater overhead clearance for bridges, crosswalks, and railroad trestles. Obtains route locations and bridge data by utilizing the SCDOT OSOW Permitting and Routing System and internet mapping. Ensures the commodity being transported is a permittable load. Ensures truck and trailer axle weights, spacings, and length of trailer are permissible to transport the commodity's gross weight and dimensions. Ensures all restrictions are applied to the permit to allow the safe transportation of the truck, trailer, and commodity being hauled.

Supervises the daily operations and employees of the Oversize/Overweight Permit Office. Assists OSOW staff with interpreting South Carolina Code of laws and Oversize/Overweight guidelines governing the movement of size and weight. Inform staff, trucking industry, and State Transport Police of changes to law, permit policies, and procedures.

Oversee issuance of defined routes of travel for loads being transported over 16 feet wide. Coordinates required restrictions, travel dates, and hours of travel with State Transport Police. Collaborates with SCDOT's 46+ county resident maintenance and construction engineers to bypass road construction projects and maintenance areas or coordinate times when load can be transported through construction areas safely.

Verifies escrow accounts are correctly set up for customers to access the online automated permitting system for application submittal. Issues account numbers, user IDs, and passwords for users. Assists customers with technical problems accessing the web application. Assists customers in completing application for permit submittal.

Responds after-hours to issue permits or verbally issue routes for after-hour emergencies. Informs State Transport Police at weight scales on after-hour approval for loads being hauled without a permit.

Responsible for checking escrow accounts to ensure permit revenues are accurately posted into correct escrow accounts by reviewing financial reports. Submits daily report along with cash, checks, and credit card payments received from permit issuance to the SCDOT Finance Office. Maintains files on all monetary transactions for auditing.

Communicates directly with the SC Department of Commerce, S.C. Ports Authority, county economic developers, company officials, and/or hauling corporations to resolve transportation logistics for new and/or existing economic development sites. Conducts meetings to discuss and establish permitting requirements to transport oversize/overweight commodities to include routing proposals, allowable travel days and times, escorting, traffic plans, road bonding, and other obstacles. Ensures all relevant SCDOT departments are involved. If directed, confers with South Carolina Trucking Association for input on changes to Legislation or permitting guidelines.

Reviews Inventory Manager and the Oversize/Overweight Permit System daily. Checks routes to ensure data is correctly downloaded for overhead structure clearance and bridge weight allowances. Coordinates with Road Data Services and/or the OSOW Permitting Application Vendor to ensure errors are corrected. Verifies that road construction and maintenance projects are reflected in the system to ensure a safe route of travel. Coordinates with developer to identify and deploy system enhancements as needed. Collaborates with Permitting Vendors to enhance or make legislative changes to the automated permitting system.

Develops performance metrics to assess office operations. Generates reports to evaluate metrics. Makes changes as necessary to ensure agency goals are met. Performs other OSOW related duties as necessary.

Trains staff in the proper operation of the automated Oversize and Overweight Permitting and Routing System. Trains staff on proper methods of manually developing routes in the event the automated system route needs to be modified or is down. Performs other related duties as assigned.

A bachelor's degree and five and one-half (5.5) years of relevant program management experience; or an approved acceptable equivalence. A valid motor vehicle operator's license is required.

The physical demands for the essential functions of this position include sitting or standing at a desk for extended periods and working on a computer. May be required to lift up to 30 lbs. May be required to work outside of normal work schedule, especially during inclement weather and/or other departmental-related emergencies.

The South Carolina Department of Transportation is committed to a diverse workforce and does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.