Program Manager II, Global Logistics Supply Chain Design

Amazon.com Services LLC; Bellevue (WA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

Job summary

Amazon.com Services LLC in Bellevue, WA is seeking a Program Manager to design and deploy cross-border supply chain solutions within Global Logistics. You will own end-to-end projects, engage cross-functional teams, and translate business needs into technical requirements while monitoring performance and driving improvements.

This role emphasizes stakeholder management, on-time delivery, and seamless onboarding of 3P carriers.

Qualifications

• 3+ years of program or project management experience.
• Experience defining and implementing process improvements using data and metrics.
• Advanced Excel (Pivot Tables, VLOOKUP) and SQL experience.

Responsibilities

• End-to-end project ownership.
• Follow best practices for carrier onboarding and deployment.
• Launch and ramp logistics solutions.
• Monitor performance through metrics.
• Communicate project status to leadership.
• Stabilize operations and transition program to operations.

Skills

Project management

Data-driven improvements

Cross-functional collaboration

Tools

Excel

SQL

Job description

Key job responsibilities

Global Logistics is seeking qualified candidates to join our Exports Supply Chain Design team. Amazon reaches customers around the globe on all seven continents, and enables Sellers to ship cross border using innovative supply chain solutions. The Supply Chain Design team is looking for individuals who want to help ensure a fast cost effective solution to delivering freight across the globe. Do you obsess over how to improve processes to deliver a superior Seller/Customer experience? Do the words "that can't be done", drive you to find a solution for how "that can be done"? Do you desire a career that will focus on how to build innovative cross border transportation solutions and set the new standard for the balance of the industry to envy? Do you thrive off of detailed data analysis to develop optimized processes and drive continuous improvement of those processes? If these characteristics describe you, then come join the Amazon.com Global Logistics Exports Supply Chain Design team and help make the world smaller.

The Global Logistics Exports Supply Chain Design is looking for a strong candidate for the role of Program Manager. In this role, the successful candidate will understand Amazon's Cross Border Transportation Network, design and manage integrating 3P carriers into the Amazon network. A successful candidate will engage multiple cross-functional teams, convert business needs into technical requirements, design the supply chain, influence project prioritization, and manage end-to-end carrier deployment projects. In this role, the individual is expected to adopt the supply chain design and engage carrier partners and internal tech, non-tech, and operational teams to gather requirements, scope, and execute the project. The individual will execute the project plan to accomplish key milestones and deliver the project within specific timelines.

• - End-to-end project ownership
• - Following best practices for carrier onboarding/deployment
• -launching and ramping the supply chain solution
• - Monitoring performance through metrics
• - Communicating project status updates to leadership
• - Stabilizing operations
• - Transitioning the program to operations.

This role does not require the ability to write technical code, however, communicating with technical teams will be critical.

Ability to write and manage a detailed project plan, drive implementation of the plan, and ensure adequate testing is done throughout the process, is a must.

The candidate will thrive off waking up daily and determining how well we performed to our goals, and how we satisfied our Sellers and Customers today.

Functional knowledge of data and analysis tools, standard deviation fundamentals, and graphical data presentation models to highlight wins and misses will be integral to this role.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. 1. Medical, Dental, and Vision Coverage
2. 2. Maternity and Parental Leave Options
3. 3. Paid Time Off (PTO)
4. 4. 401(k) Plan

Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock

Basic Qualifications:

• - 3+ years of program or project management experience
• - 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• - Experience using data and metrics to determine and drive improvements
• - Experience working cross functionally with tech and non-tech teams

Preferred Qualifications:

• - 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• - 3+ years of driving process improvements experience
• - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• - Experience building processes, project management, and schedules
• - Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
• - Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If th