Program Manager II- Enterprise Strategy & Capability Enablement

PNC Financial Services Group, Inc.; Pennsylvania; On-site; USD 110,000 - 150,000; Full time

Job summary

PNC Financial Services Group, Inc. is seeking an experienced Program Manager II to lead cross-functional, large-scale enterprise initiatives from Pittsburgh, PA.

You will drive standardization, scalability, and efficiency across corporate functions while engaging senior leadership to influence strategic outcomes. The role focuses on consolidating distributed capabilities into enterprise utilities, managing complex programs with multimillion-dollar budgets, and delivering measurable improvements

Qualifications

• Experience leading cross-functional programs in financial services or highly regulated environments.
• Proven track record managing large-scale programs with enterprise impact.
• Experience consolidating capabilities into enterprise utilities or shared services.
• Expertise in enterprise communication strategies and stakeholder management.
• Experience with Agile methodologies and delivery tools (e.g., Jira).
• Strong influence and communication with senior/executive leadership.

Responsibilities

• Lead end-to-end execution of enterprise programs consolidating capabilities into centralized enterprise utilities.
• Design and implement enterprise models to standardize tools, processes, and capabilities across functions.
• Develop strategies to transition fragmented capabilities into unified enterprise solutions.
• Partner with Risk, Technology, and Corporate Functions stakeholders to improve efficiency.
• Establish enterprise communication frameworks for alignment and transparency.
• Provide regular updates and executive-level reporting to leadership.
• Manage timelines, dependencies, risks, and deliverables using Agile methods.
• Foster cross-functional collaboration across business, technology, and risk teams.

Skills

Program management

Large-scale programs

Enterprise capabilities

Executive communication

Agile delivery

Risk management

Stakeholder management

Cross-functional leadership

Data visualization

Tools

Jira

Microsoft Project

Power BI

Job description

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Program Manager II within PNC's Technology organization, you will be based in Pittsburgh, PA. The Program Manager II will lead strategic Enterprise Capabilities initiatives, focused on designing, developing, and executing programs that consolidate distributed capabilities into enterprise-owned utilities. This role plays a critical part in advancing enterprise operating models by driving standardization, scalability, and efficiency across corporate functions. The ideal candidate brings strong experience in enterprise communications, large-scale program execution, and capability consolidation, along with the ability to engage senior leadership and influence across complex organizations.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Job Description Leads a cross functional program/project team to ensure the execution of organizational programs in support of corporate strategy. Leads complex programs/projects requiring planning, oversight, and communication across multiple segments, channels, or lines of business. Typical, program size may reach or exceed $25m. Manages the general and detailed planning stages of organizational programs; influences project decisions to achieve overall program goals. Oversight and reporting for the program budget while working to ensure success of the program. Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results. Teams with service partners to ensure seamless delivery and a consistent experience across multiple distribution channels.

Key Responsibilities

• Lead end-to-end execution of enterprise programs focused on consolidating capabilities into centralized enterprise utilities
• Drive the design and implementation of enterprise models that standardize tools, processes, and capabilities across corporate functions
• Develop and execute strategies to transition fragmented or siloed capabilities into unified, enterprise-wide solutions
• Partner closely with Risk, Technology, and Corporate Function stakeholders to identify opportunities for consolidation and operational efficiency
• Establish and maintain strong enterprise communication frameworks to ensure alignment, transparency, and stakeholder engagement
• Provide regular program updates and strategic insights to senior leadership, including executive-level presentations and reporting
• Manage program timelines, dependencies, risks, and deliverables using Agile methodologies and tools
• Facilitate cross-functional collaboration across business, technology, and risk teams to ensure successful program outcomes
• Refresh and evolve program language, frameworks, and messaging aligned to Enterprise Capabilities strategy

Key Skills & Qualifications

• Experience in program or project management, preferably within financial services or a highly regulated environment
• Proven experience managing large-scale programs with enterprise-level impact
• Experience driving capability consolidation, shared services, or enterprise utility models
• Demonstrated expertise in enterprise communication strategies and stakeholder management
• Background in Risk, Corporate Functions Technology, or related domains
• Strong ability to influence and communicate with senior/executive leadership
• Experience working in Agile environments; proficiency with Jira and Agile delivery frameworks
• Advanced proficiency in Microsoft Project and the Microsoft Office Suite
• Experience supporting enterprise transformation or operating model design initiatives
• Background in Power BI or similar data visualization/reporting tools
• Familiarity with enterprise utility development or shared service architecture
• Strong analytical and problem-solving skills with a focus on continuous improvement

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework

Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Accountability
• Budget Management
• Client Counseling
• Decision Making
• Program Management
• Results-Oriented
• Risk Management
• Stakeholder Management
• Strategic Planning Competencies Accuracy and Attention to Detail
• Analytical Thinking
• Consulting
• Effective Communications
• Organizational Change Management
• Organiz