Program Manager II, Clinic Partnerships

Community Health Plan of Washington; Seattle (WA); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading health plan in Washington is seeking a Program Manager II for Clinic Partnerships. This remote role focuses on enhancing health outcomes through quality improvement initiatives and collaboration with community health centers. The ideal candidate will engage with CHC contacts, develop improvement plans, and facilitate learning opportunities to drive transformation in primary care. Join a mission-driven organization dedicated to making health care accessible for all Washington residents.

Qualifications

• Mid-Senior level position focused on community health center engagement.
• Requires up to 25% in-state travel.

Responsibilities

• Build relationships with community health center contacts and manage performance metrics.
• Create resources to support quality improvement initiatives.

Skills

Project Management

Data Analysis

Quality Improvement

Job description

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Working Each Day to Make a Difference

At Community Health Plan of Washington, we're driven by our belief that everyone deserves access to quality health care.

More than 25 years ago, we committed to improving the health of our communities by making quality health care accessible to all Washington residents.

Today, we continue this pledge by providing affordable, comprehensive coverage to over 315,000 individuals and families across the state.

• We are a local not-for-profit health plan in Washington State.
• We are committed to keeping Washington families healthy.
• We connect our communities to the health resources they need.
• We provide access to high-quality care for our members.
• We connect and empower our members through technology.
• The Community Health Centers we partner with aim to support members with a comprehensive range of medical resources in one location.
• Our partnerships with Community Health Centers and our extended provider network help us improve healthcare delivery.
• Learn more about how you can make a difference working at Community Health Plan of Washington at www.chpw.org.

Program Manager II, Clinic Partnerships

This position is remote in Washington State only.

Position Purpose:

The Program Manager, Clinic Partnerships, deploys improvement initiatives and facilitates best practice sharing within Community Health Plan of Washington's network of community health centers (CHCs). The role involves providing structured quality improvement support (practice coaching) and facilitating network learning opportunities (webinars, newsletters, roundtables) to support primary care transformation and enhance health outcomes for members.

Principal Duties:

• Community Health Center Engagement:
• - Build relationships with CHC contacts, manage site visits and calls, provide data on performance metrics, analyze data for improvements, and promote CHPW initiatives.
• - Develop annual quality improvement work plans with each CHC and guide them towards completing these plans.
• - Serve as the primary contact for quality issues, liaising with other departments like IT, Marketing, and Provider Relations.

• Community Health Center Learning and Communications:
• - Identify opportunities for shared learning and facilitate peer connections on quality measures.
• - Collaborate on webinars, newsletters, and other communications.
• - Organize in-person Quality Improvement Roundtable events.

• Community Health Center Resources Development:
• - Create written and electronic resources such as toolkits, program overviews, and performance reports to support quality improvement and incentive programs.

• Requires up to 25% in-state travel; some overnight travel may be needed.
• Other duties as assigned.

Qualifications:

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Project Management and Information Technology

Industries: Insurance

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