Program Manager I - Bilingual English/Spanish Required

The Arc Fresno/Madera Counties; Mendota (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

The Arc Fresno/Madera Counties is seeking an experienced program manager to lead staff, monitor budgets, and ensure quality services for adults with intellectual and developmental disabilities in the Mendota area.

The role involves directing onboarding, coaching, and performance reviews, while maintaining compliance with organizational policies and collaborating with families, funders, and care providers.

Qualifications

• Associate's Degree required; 1–2 years related experience or equivalent combination.
• Proficient in Microsoft Word, Excel, and Outlook.
• Requires valid CDL, reliable transportation, auto insurance and clean driving record.

Responsibilities

• Follows The Arc policies and procedures and models policy adherence.
• Participates in annual budgeting and monitors financial stability.
• Tracks program expenditures and submits reports monthly.
• Approves purchases electronically in a timely manner.
• Interviews, hires, coaches, and terminates staff with director approval.
• Conducts onboarding and performance evaluations for Life Skill Coaches.
• Documents staff performance issues and executes corrective actions.
• Models the organization's collaborative workplace principles and curriculum.
• Performs quality control reviews of services for clients.
• Provides direct service duties as needed to meet client needs.
• Oversees online curriculum and remote learning for clients.
• Maintains open communication with families, funders, employers, and care providers.
• Oversees equipment purchases, maintenance, and replacements.

Skills

Staff management

Policy adherence

Budget monitoring

Hiring and coaching

Communication with stakeholders

Education

Associate's Degree from an accredited college or university

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

CDL

Job description

Company Profile

The Arc Fresno/Madera Counties is a non-profit agency, which was created in 1953 by a group of parents of developmentally disabled children. Today, we provide diverse services to over 600 developmentally disabled adults. Our mission is to empower, inspire and support individuals with Intellectual and developmentally disabilities to become active members of their community.

Duties And Responsibilities

• Always follows and commits to through knowledge and consistent implementation of The Arc's policies and procedures. Personally, models for all staff the importance of policies.
• Participates in formulating the annual budget with the Director of Finance and the Director of Programs and monitors the financial stability of the program thru monthly profit/loss reports.
• Responsible for tracking all program expenditures of agency funds, to include petty cash and credit card purchases. Turns in report and receipts on a monthly basis.
• Approves all other purchases electronically in a timely manner.
• Responsible for interviewing, hiring, coaching, and terminating staff as needed with the approval of the Director of Programs and HR director
• Completes 90 day onboarding of Life Skill Coaches and 90 day evaluations and/or yearly evaluations.
• Addresses and consistently documents staff performance issues.
• Responsible for modeling and training for staff on company philosophies of the Basic Principles of a Collaborative Workplace, Arc Covenant and Shift Happens.
• Completes 10-15% quality control review of services of alternative services for all clients to ensure proper client interactive training is performed by staff.
• Will be required to provide direct service duties as needed in order to meet the needs of the clients.
• Oversees online curriculum for alternative services for all clients including their assigned day of remote learning.
• Ensures open and consistent communication between the program and all outside stakeholders, i.e. families, funding agency, employers, care providers, etc
• Responsible for the purchase, use/implementation, maintenance, evaluation for replacement of program equipment, supplies for use staff to meet client’s goals and objectives.
• Responsible for the development of engaging curriculum and quarterly review of its relevance, for use by the staff to meet client’s goals and objectives.
• Re-arranges classroom/vehicle assignments for both staff and clients as necessary.
• Insures all employees and clients are following safety protocols.

Requirement

• Associate's Degree from an accredited college or university; and one to two years related experience; or equivalent combination of education and experience. Requires two to three years of management experience.
• Must be proficient in Microsoft suite (Word, Excel, Outlook)
• Requires valid CDL, reliable transportation, auto insurance and a good driving record.