Program Manager I

ZipRecruiter; Barre (VT); On-site; USD 2,000 - 55,000; Full time

Job summary

A community service organization is seeking a Program Manager I to lead a team in delivering quality support services in a residential setting. This full-time role requires managing household operations and supervising staff while ensuring compliance. Ideal candidates will have experience in team leadership and crisis management. The position offers a starting salary of $26.33/hour along with comprehensive benefits including health insurance and retirement plans.

Benefits

Paid time off

Tuition reimbursement

403(b) retirement plan with employer match

Qualifications

• Minimum 2-3 years experience in related work.
• Demonstrated ability to elicit trust and listen effectively.
• CPR, First Aid, crisis prevention/deescalation training may be required.

Responsibilities

• Manage all aspects of household operations including maintenance and budgeting.
• Ensure safe, person-centered supports for individuals with developmental disabilities.
• Directly supervise an Assistant Program Manager.

Skills

Communication skills

Organization skills

Team leadership

Time management

Education

High school completion or equivalent

Bachelor's degree (preferred)

Job description

Overview

Program Manager I. Lead a team of residential support staff and an Assistant Manager in providing excellent service and a supportive, therapeutic environment while maintaining regulatory compliance. This role in our Community Developmental Services division drives program development, supervises staff, manages resources, and collaborates with internal and external stakeholders to achieve program goals.

All lists below are a representative summary. Please reach out to ask for more detail.

Responsibilities

• Manage all aspects of household operations including maintenance, budgeting, and transportation.
• Ensure safe, person-centered supports for individuals with developmental disabilities in a residential setting.
• Directly supervise an Assistant Program Manager, providing supervision, support, and coaching.
• Ensure appropriate staffing schedules.
• Monitor daily operations, documentation, and accuracy of treatment plan progress and outcome measurement.
• Serve as the primary point of contact between the program, families, and interdisciplinary treatment teams to ensure clear communication and collaborative problem-solving.

Qualifications, Skills, Competencies

• High school completion or equivalent required; BA
• Minimum 2-3 years experience in related work
• Excellent written and verbal communication skills
• Excellent organization and time management skills
• Demonstrated ability to elicit trust and listen effectively
• Experience and demonstrated skill leading teams

Workplace Environment

• This position requires variable scheduling including evenings, weekends, and sharing an on-call rotation
• CPR, First Aid, crisis prevention/deescalation, medicine administration, and other trainings required at the agency's discretion
• Work may occur in a variety of settings and can include transporting individuals who may present challenging behaviors
• Regularly required to operate a motor vehicle for local and regional travel

Compensation and Benefits

This full time, exempt position starts at $26.33/hour (annualized to $54,766) and includes comprehensive benefits including paid time off, employer-sponsored health, dental, life, and insurances; a 403(b) retirement plan with generous employer match; and educational benefits such as tuition reimbursement and student loan repayment.

How to apply

We encourage applicants to apply via the WCMHS website Careers page. Applications (resume and cover letter) may also be emailed to [e-mail] or mailed via USPS to WCMHS Human Resources, PO Box 647, Montpelier, VT 05601. WCMHS strives to make our application process accessible to all. If you need assistance or an accommodation in the application process, please contact us at [e-mail] or 802-229-1399.

About the agency

For more than 50 years, Washington County Mental Health Services (WCMHS) has served the Washington County community and the Orange County towns of Orange, Washington and Williamstown. WCMHS provides education, support, and treatment of individuals and families living with mental health challenges, substance use issues, and developmental and intellectual disabilities. Providing accessible, high-quality services in the community, schools, and health care settings, we work toward positive outcomes for wellness with collaborative, inclusive, and compassionate care. Washington County Mental Health Services is “Where Hope and Support Come Together.”

Washington County Mental Health Services is an equal opportunity employer. Grounded in our understanding that makes us stronger, we are committed to in our workplace and services. We encourage applications from all qualified individuals and consider applications for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, military status, genetic information, citizenship status, or any other characteristic protected by federal, state, or local laws.

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