Program Manager, Healthcare Data & Content Strategy

Aetna; Tallahassee (FL); Remote; USD 27,552 - 55,104; Full time

Benefits offered by this job

401(k) retirement plan

Employee Stock Purchase Plan

Paid time off

Wellbeing programs

Store rebate program

Job summary

Aetna in Tallahassee, USA is seeking a Program Manager for Customer Service Content Strategy. The role focuses on leading content strategy initiatives, coordinating cross-functional teams, and ensuring accurate, accessible healthcare information. The position offers an hourly salary between $20 and $40, depending on experience and market factors.

Educational requirement is a Bachelor Degree. Key capabilities include SQL proficiency, data-driven decision making, and strong MS Office skills

Qualifications

• Bachelor degree required for the role.
• Experience with SQL and data analysis is expected.
• Strong MS Office skills (Visio, Power).

Responsibilities

• Oversee customer service content strategy initiatives.
• Coordinate cross-functional teams to deliver programs.
• Analyze information and improve content quality and accessibility.
• Support program upgrades with data-driven insights.

Skills

SQL

Investigative tools

Education

Bachelor Degree

Tools

MS Office

Visio

Power

Job description

Aetna in Tallahassee, USA is seeking a Program Manager for Customer Service Content Strategy. The role focuses on leading content strategy initiatives, coordinating cross-functional teams, and ensuring accurate, accessible healthcare information. The position offers an hourly salary between $20 and $40, depending on experience and market factors.

Educational requirement is a Bachelor Degree. Key capabilities include SQL proficiency, data-driven decision making, and strong MS Office skills