Program Manager, GTM Strategy & Operations

Simplisafe; Boston (MA); On-site; USD 116,300 - 170,000; Full time

Benefits offered by this job

Total rewards package

Free SimpliSafe system

Employee Resource Groups (ERGs)

Job summary

SimpliSafe is seeking a highly motivated Program Manager to join the Sales Leadership team. You will drive end-to-end, cross-functional initiatives across Retail, Partnerships, and Field Sales, reporting to the VP of Sales, ensuring on-time delivery within budget and with operational excellence.

You will collaborate with Marketing, Product, Supply Chain, and Finance to align goals, define deliverables, and build scalable program management processes that directly impact revenue growth.

Qualifications

• 5–7+ years of experience in program management, project management, sales operations, or management consulting.
• Go-To-Market knowledge within Retail, B2B Partnerships, or Field Sales environments.
• PM methodologies and tools (e.g., Asana, Jira, Smartsheet); PMP, PgMP, or Agile certifications are a strong plus.
• Experience managing budgets and building business cases for large-scale programs.

Responsibilities

• Lead end-to-end program management for major strategic initiatives within Retail, Partnerships, and Field Sales.
• Partner with Marketing, Product, Supply Chain, Finance, and Customer Experience to align goals and deliverables.
• Build scalable project management frameworks and identify process gaps to drive efficiency.
• Oversee budgets, expenditures and resource allocation to maximize ROI.

Skills

Program management

Go-To-Market

Cross-functional

Budgeting

Communication

Agile

Tools

Asana

Jira

Smartsheet

Job description

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday – working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

About the Role:

We are seeking a highly motivated and experienced Program Manager to join our Sales Leadership team. Reporting directly to the VP of Sales, you will be the driving force behind the execution of strategic, cross‑functional initiatives across our Retail, Partnerships, and Field Sales channels.

In this highly visible role, you will act as the connective tissue between Sales, Marketing, Supply Chain, Product, and Finance. You will be responsible for ensuring that our most critical Go‑To‑Market and sales expansion programs are delivered on‑time, on‑budget, and with a high degree of operational excellence. If you are a structured thinker, a masterful cross‑functional collaborator, and someone who thrives in a fast‑paced environment where your work directly impacts revenue growth, we want to hear from you.

What You’ll Do:

• Program Leadership: Lead end-to-end program management for major strategic initiatives within Retail, Partnerships, and Field Sales, from initial scoping and business casing through execution and post‑launch review.
• Cross‑Functional Collaboration: Partner closely with internal stakeholders (Marketing, Product, Supply Chain, Finance, and Customer Experience) to align goals, define deliverables, and ensure seamless execution of complex, multi‑channel initiatives.
• Operational Excellence: Build, refine, and maintain scalable project management frameworks. Identify process gaps within the sales organization and implement operational improvements to drive efficiency and performance.
• Budget & Resource Management: Oversee program budgets, track expenditures, and ensure resources are allocated effectively to maximize ROI and keep projects within financial constraints.
• Risk Mitigation & Issue Resolution: Proactively identify potential risks, dependencies, and roadblocks. Develop contingency plans and step in to clear hurdles before they impact delivery timelines.
• Executive Reporting: Establish clear KPIs for strategic initiatives. Provide regular, data‑driven updates to executive leadership on program health, budget status, and impact on sales targets.

What You’ll Bring:

• Experience: 5-7+ years of experience in program management, project management, sales operations, or management consulting, preferably within consumer electronics, retail, or a fast‑growing tech company.
• Channel Knowledge: Demonstrated understanding of Go‑To‑Market strategies, specifically within Retail, B2B Partnerships, or Field Sales environments.
• Methodological Expertise: Deep expertise in project management methodologies and tools (e.g., Asana, Jira, Smartsheet). PMP, PgMP, or Agile certifications are a strong plus.
• Financial Acumen: Experience managing complex budgets, building business cases, and tracking financial performance for large‑scale programs.
• Communication Skills: Exceptional written and verbal communication skills, with the ability to influence without direct authority and distill complex concepts for executive audiences.
• Agility & Bias for Action: Ability to thrive in an ambiguous, fast‑paced environment, seamlessly pivoting between high‑level strategy and granular, tactical execution.

Why SimpliSafe?

• You’ll be shaping the next chapter of a nationally recognized, mission‑driven brand during a rare, high‑impact moment. You’ll have the mandate, insights, and cross‑functional partnership required to drive transformation — and the opportunity to leave a defining imprint on a business millions of households rely on.
• This is your chance to build the after version of SimpliSafe.

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long‑term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

What We Offer

• A mission‑and values‑driven culture and a safe, inclusive environment where you can build, grow and thrive.
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here).
• Free SimpliSafe system and professional monitoring for your home.
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

The target annual base pay range for this role is $116,300 to $170,000.

This target annual base pay range represents our good‑faith estimate of what we expect to pay for this role. We use a market‑based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees’ job‑related skills, experience, qualifications, work location, and other relevant business factors.

Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can found here.

We’re committed to fair and equitable pay practices, as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [e-mail].