Program Manager, GTM Strategic Programs

EngineersOfAI; United States; Hybrid; USD 140,000 - 170,000; Full time

Job summary

Stripe is seeking a Program Manager for GTM Strategic Programs to lead global, cross-functional initiatives. The role requires handling ambiguity, coordinating across sales, marketing, and product operations, and delivering scalable incubation programs.

Ideal candidates bring 7+ years in program management, strong communication, and a hands-on, roll-up-your-sleeves approach to drive impact in a hypergrowth tech environment.

Qualifications

• 7+ years of experience in program management or related field.
• Experience delivering global, complex programs in changing environments.
• Strong communication and presentation skills.
• Roll up your sleeves mentality.
• Ability to work under pressure in a fast-paced setting.
• Ability to diagnose, simplify, and structure problems.
• Experience in sales and marketing organizations is a plus.

Responsibilities

• Be accountable for building and driving large-scale programs end-to-end.
• Coordinate change management activities across stakeholders and communications.
• Develop relationships with stakeholders across Stripe's levels and functions.
• Identify improvements for Revenue teams spanning strategy, people, process, and technology.
• Establish a Programs Center of Excellence with guidance for partner teams.
• Prioritize projects and synthesize data to guide strategy and decisions.
• Make executive-level recommendations and drive decisions when needed.

Skills

Program management

Sales & marketing experience

Global / cross-functional programs

Analytical thinking

Communication skills

Adaptability

Problem solving

Job description

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Go-to-Market (GTM) Strategic Programs team supports Stripe's mission (to "Increase the GDP of the internet") by building GTM strategy, bringing it to life through incubation programs, and providing program management expertise across global, cross-functional programs. We bring a desire to chart the unknown, rigorous thinking, and a user-first approach to problem-solving, while helping to build connections between Stripe go-to-market teams and the business overall.

As we rapidly grow our company and customer base, we need "full stack" program management experts with global program experience who easily flex between:

• PMO responsibilities coordinating across a number of cross-functional team members
• Running the full breadth of building and operationalizing incubation programs from diagnosis, design, implementation, and change management
• Driving a successful transition and handover to operational counterparts across GTM and Product Operations

What you’ll do

Our Program Managers are focused on solving GTM's most pressing challenges. We're looking for a self-starter who has demonstrated success dealing with ambiguous global-scale programs, with multi-layered stakeholder management and significant cross-functional team engagement. You have worked in a hypergrowth technology or GTM org or come from a strategic consulting background, have superior communication skills to work across the most senior stakeholders across different functions, and thrive when solving complex problems with limited oversight.

Responsibilities

• Be accountable for building and driving large-scale programs end-to-end, and be directly responsible for marshaling the cross-functional support and resources needed to accomplish your goals
• Manage directly (or coordinate) the "full-stack" of change management activities across stakeholder engagement and creating champions, messaging and communication planning, and support and enablement
• Develop strong collaborative relationships with key stakeholders across Stripe across levels and functions
• Work cross-functionally to identify improvement opportunities for the Revenue teams spanning strategy, people, process, and technology
• Develop a Programs Center of Excellence, providing guidance, consulting, and coaching to peers and others on partner teams
• Seamlessly prioritize among various projects and synthesize data to guide and support strategy and decision
• Make C-suite-level recommendations and drive decisions, where necessary

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Experience working in a sales and marketing organization
• 7+ years of experience in program management, business operations, management consulting, or a related discipline
• A strong track record of delivering global, complex programs with multiple constituents in a changing, ambiguous environment end-to-end
• An enthusiastic "roll up your sleeves" mentality
• Ability to work well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment
• The ability to diagnose, simplify, and structure problems and solutions while having command of "the details"
• Excellent analytical, presentation, and communication experience, influencing