Program Manager, GTM Strategic Programs

Stripe; San Francisco (CA); Hybrid; USD 142,000 - 212,000; Full time

Benefits offered by this job

Equity

Company bonus or sales commissions

401(k)

Medical, dental, and vision

Wellness stipends

Job summary

Stripe is seeking a seasoned Program Manager for Global Go-to-Market initiatives. You will lead large-scale, cross-functional programs across sales, marketing, and product operations, driving end-to-end delivery and change management in a rapidly scaling environment.

The role requires 7+ years in program management or related fields, with strong stakeholder management and communication skills across senior leadership. Hybrid work options are available across US offices and remote locations.

Qualifications

• Experience working in a sales and marketing organization.
• 7+ years in program management, business ops, consulting, or related discipline.
• Proven track record delivering global, complex programs end-to-end.
• Enthusiastic, hands-on attitude and willingness to roll up sleeves.
• Ability to work under pressure in fast-paced, changing environments.
• Ability to diagnose, simplify, and structure problems with attention to detail.
• Excellent analytical, presentation, and communication skills up to C-suite.
• Demonstrated leadership, ownership, and quality in deliverables.

Responsibilities

• Be accountable for building and driving large-scale programs end-to-end.
• Manage full-stack change management across engagement and messaging.
• Develop strong relationships with stakeholders across Stripe.
• Work cross-functionally to identify improvements for Revenue teams (strategy, people, process, tech).
• Develop a Programs Center of Excellence, providing guidance and coaching.
• Prioritize projects and synthesize data to guide strategy and decisions.
• Make C-suite level recommendations and drive decisions where needed.

Skills

Sales/Marketing experience

Program management

Global programs

Hands-on attitude

Working under pressure

Problem solving

Analytical/communication

Leadership

Tools

SQL

Job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

Who we are

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Team

The Go-to-Market (GTM) Strategic Programs team supports Stripe's mission (to "Increase the GDP of the internet") by building GTM strategy, bringing it to life through incubation programs, and providing program management expertise across global, cross-functional programs. We bring a desire to chart the unknown, rigorous thinking, and a user-first approach to problem-solving, while helping to build connections between Stripe go-to-market teams and the business overall.

As We Rapidly Grow Our Company And Customer Base, We Need "full Stack" Program Management Experts With Global Program Experience Who Easily Flex Between

• PMO responsibilities coordinating across a number of cross-functional team members
• Running the full breadth of building and operationalizing incubation programs from diagnosis, design, implementation, and change management
• Driving a successful transition and handover to operational counterparts across GTM and Product Operations

What you’ll do

Our Program Managers are focused on solving GTM's most pressing challenges. We're looking for a self-starter who has demonstrated success dealing with ambiguous global-scale programs, with multi-layered stakeholder management and significant cross-functional team engagement. You have worked in a hypergrowth technology or GTM org or come from a strategic consulting background, have superior communication skills to work across the most senior stakeholders across different functions, and thrive when solving complex problems with limited oversight.

Responsibilities

• Be accountable for building and driving large-scale programs end-to-end, and be directly responsible for marshaling the cross-functional support and resources needed to accomplish your goals
• Manage directly (or coordinate) the "full-stack" of change management activities across stakeholder engagement and creating champions, messaging and communication planning, and support and enablement
• Develop strong collaborative relationships with key stakeholders across Stripe across levels and functions
• Work cross-functionally to identify improvement opportunities for the Revenue teams spanning strategy, people, process, and technology
• Develop a Programs Center of Excellence, providing guidance, consulting, and coaching to peers and others on partner teams
• Seamlessly prioritize among various projects and synthesize data to guide and support strategy and decision
• Make C-suite-level recommendations and drive decisions, where necessary

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• Experience working in a sales and marketing organization
• 7+ years of experience in program management, business operations, management consulting, or a related discipline
• A strong track record of delivering global, complex programs with multiple constituents in a changing, ambiguous environment end-to-end
• An enthusiastic "roll up your sleeves" mentality
• Ability to work well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment
• The ability to diagnose, simplify, and structure problems and solutions while having command of "the details"
• Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to C-suite. You set a high bar in terms of communication effectiveness.
• Demonstrated leadership qualities throughout their work—taking ownership of challenges, selflessly supporting their colleagues, and setting the standard for quality in their deliverables

Preferred Qualifications

• Comfort operating with incomplete data and adapting and reprioritizing activities as business needs change
• Deep problem-solving and analysis experience (solving business problems—commercial, operational, financial) in a sales-oriented environment
• A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself and those around you)
• Prior experience with payments
• Comfort with SQL

Hybrid work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

In-office expectations

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $141,600 - $212,400. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

• equity
• company bonus or sales commissions/bonuses
• 401(k) plan
• medical, dental, and vision benefits
• wellness stipends

We look forward to hearing from you. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

The application window will remain open for 100 days after the Job Post is published. However, this opportunity will remain open based on the needs of the business, which may cause the application window to close before or after the 100-day mark.