Program Manager, GTM Planning

Triwill Group; Chicago, Northern (IL, KY); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Stripe is seeking a seasoned program manager to lead day-to-day GTM planning operations, driving large-scale transformational projects across Sales, Finance, Product, and Legal. You will develop detailed roadmaps, set milestones, and ensure program integrity and scalable processes.

The ideal candidate has 7+ years in program management or operations, demonstrated cross-functional influence, and a data-driven approach.

Qualifications

• 7+ years in program management, ops, or consulting, preferably GTM/sales ops.
• Ability to own cross-functional projects and drive sales territory planning.
• Strong strategic, analytical problem solver with execution track record.
• Comfort working in a high-growth, fast-paced environment.

Responsibilities

• Lead and manage day-to-day operations of large-scale transformational projects.
• Develop detailed project plans, milestones, and ensure program integrity.
• Create roadmaps, change management plans, and reporting methodologies.
• Influence cross-functional stakeholders and secure buy-in.
• Leverage tooling and AI-based levers to improve planning processes.

Skills

Program management

Operations management

Sales operations

Strategic thinking

Analytical problem solving

Change management

Tools

CRM software

SQL

Google Sheets

Excel

Job description

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe’s GTM Planning team partners with Sales Leadership, Finance, Product, and Legal to drive operational excellence to support our GTM strategy. We bring expertise, rigorous thinking, and a user-first approach to problem solving. We transform, improve and support global Stripe business processes to drive critical initiatives and other cross-functional business priorities for the sales planning cycle.

What you’ll do

• Project Management:
  • Lead and manage day-to-day operations of large-scale transformational projects
  • Develop detailed project plans, set milestones, and ensure program integrity
  • Standardize reporting and systems requirements
• Identify needs and create solutions:
  • Design solutions for process improvements and tool development, focusing on long-term sustainability and scalability of planning
  • Analyze and evaluate emerging challenges and opportunities, focusing on long term repeatable processes
• Stakeholder management:
  • Coordinate with key stakeholders and leadership to align complex programs and secure buy-in, while balancing prioritization
  • Partner cross-functionally across all departments (Finance, Legal, Systems, etc.) to influence and execute

Responsibilities

• Be accountable for building and driving large-scale transformational initiatives end to end
• Create strong business cases and drive influence to gain cross-functional support and resources needed to accomplish your goals; use data to influence decisions
• Proactively identify, assess, and mitigate risks that could impact the successful delivery of programs
• Create roadmaps, project plans, change management plans, tasks and reporting methodologies to track progress
• Execute through cross-functional teams
• Manage change management activities across stakeholder engagement, including messaging/communication planning, support and enablement
• Influence and adopt the use of tooling, including AI-based levers, to make the planning processes more efficient

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role.

Minimum requirements

• 7+ years of program management, business operations, or management consulting experience, preferably in a GTM/Sales Operations organization.
• Demonstrated organizational, project management and execution skills with ability to own cross-functional projects
• An ability to drive sales territory planning and align strategies across all segments to ensure seamless execution
• Strong track record as a strategic, analytical problem solver and skilled operator with the demonstrated ability to successfully deploy new initiatives end to end
• A high degree of comfort working quickly in a high growth and fast-paced environment
• An ability to seamlessly transition from the high level to very detailed, and a willingness to “roll up your sleeves”
• A detail-oriented and analytical individual with business acumen, and the ability to influence and communicate within all levels of the organization

Preferred qualifications

• Knowledge of Customer Relationship Manager (CRM) systems
• Data Analytics (Google Sheets/Excel data manipulation, SQL)