Program Manager, GOSS Infrastructure PMO

Amazon; Miami (FL); On-site; USD 74,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

Job summary

Amazon.com Services LLC is seeking a Program Manager to drive capacity expansion across the Global Fulfillment network. You will manage project life cycle, coordinate with Capacity Planning, Engineering Design, Procurement, and field teams to keep initiatives on schedule and ready for launch.

The role emphasizes cross-functional collaboration, data-driven decision making, and clear communication to senior leadership, with a focus on risk mitigation and milestone execution.

Qualifications

• 3+ years of program or project management experience.
• Experience in complex problem solving, and working in a tight schedule environment.
• Experience working cross functionally with tech and non-tech teams.
• Experience in driving end to end delivery, and communicating results to senior leadership.
• Experience using data and metrics to determine and drive improvements.
• Knowledge of Excel at an advanced level.
• Experience effectively communicating complex concepts through written and verbal communication.

Responsibilities

• Facilitate/run weekly alignment meetings on network projects.
• Partner with critical planning teams on project milestones (Real Estate, Capacity, Capital, Design, Startup, Robotics).
• Review Material Handling and Storage proposals for acceptable milestone schedules.
• Update/maintain weekly network Engineering Project Tracker, and support Resource tracking.
• Drive/follow up on milestone level delays, support build plan presentations, coordinate with Real Estate/Robotics/vendors on First Access details.
• Initiate/facilitate major project kick-offs and support hand-off from planning to execution teams.
• Escalate milestone level project issues that are impacting schedules.
• Report on engineering project updates to Senior Leadership.
• Provide inputs and support on PM tools and processes.
• Miscellaneous support tasks (Project Data, Reporting, Whitepaper inputs).

Skills

Program management

Cross-functional collaboration

Data analysis

Excel advanced

Communication

Education

PMP certificate

Master's degree

Tools

Microsoft Project

Excel

Job description

Description

Amazon is seeking a Program Manager to support project planning and execution for the continued capacity expansion of our Global Fulfillment network. The primary role of this individual on the Program Management Office (PMO) team is to drive capacity projects to completion keeping them on schedule. Candidates will work with each phase of the project life cycle including build requirements, fulfillment design, planning, execution, and Launch/hand-off. This individual will work with Capacity Planning partners to validate project requests, work with Engineering Design to coordinate proposals and milestone schedules, work with Procurement to help release purchase orders, and work with field teams to coordinate kick off meetings, and support with ongoing execution risk reporting & mitigation.

Key job responsibilities

• Facilitate/run weekly alignment meetings on network projects as well as program specific updates
• Partner with critical planning teams on project milestones (Real Estate, Capacity, Capital, Design, Startup, Robotics)
• Review Material Handling and Storage proposals for acceptable milestone schedules
• Update/maintain weekly network Engineering Project Tracker, and support Resource tracking
• Drive/follow up on milestone level delays, Support Build Plan presentations, Input and coordinate with Real Estate construction, Robotics, and Material Handling vendors on First Access details
• Initiate/facilitate major project kick-offs and support hand-off from planning teams to execution teams
• Escalate milestone level project issues that are impacting project schedules
• Report on engineering project updates to Senior Leadership, planning, and execution teams
• Provide Inputs and support on Program/Project Management tools and processes
• Miscellaneous support tasks (Project Data, Reporting, Whitepaper inputs, etc.)

A Day In The Life

Amazon Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd love to hear from you!

Basic Qualifications

• 3+ years of program or project management experience
• Experience in complex problem solving, and working in a tight schedule environment
• Experience working cross functionally with tech and non-tech teams
• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience using data and metrics to determine and drive improvements
• Knowledge of Excel at an advanced level
• Experience effectively communicating complex concepts through written and verbal communication

Preferred Qualifications

• PMP certificate, or Master's degree
• Experience building processes, project management, and schedules
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience defining program requirements and using data and metrics to determine improvements
• Knowledge of general AI tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, FL, Miami - 74,200.00 - 129,800.00 USD annually

USA, TN, Nashville - 66,800.00 - 116,800.00 USD annually

USA, TX, Austin - 74,200.00 - 129,800.00 USD annually

USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually

USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10551532