Program Manager, Global Product Quality

Meta; Menlo Park (CA); On-site; USD 189,000 - 258,000; Full time

Benefits offered by this job

Equity

Bonus

Benefits

Job summary

Meta is seeking an experienced Program Manager to lead global product quality initiatives that shape how Meta's brand and products reach users across diverse international markets. You will drive cross-functional programs spanning marketing, product, engineering, vendors, and regional teams to ensure campaigns and products meet quality, reliability, and growth standards at a global scale.

This high-impact, high-autonomy role requires translating complex multi-regional challenges into clear

Qualifications

• 12+ years of experience in program management, product operations, or a related field with a focus on global or international product quality and growth.
• Experience leading and delivering multiple large-scale, cross-functional programs simultaneously in ambiguous, fast-changing environments with cross-regional scope.
• Experience influencing senior leaders and functional stakeholders through structured written communication, data-driven recommendations, and executive-level presentations.
• Experience developing strategic frameworks and program roadmaps for complex quality or product growth challenges that span multiple geographies and organizational boundaries.
• Experience building and leveraging cross-functional networks to drive alignment, surface risks, and deliver measurable outcomes across international markets.

Responsibilities

• Lead the design and execution of large-scale global product quality programs that span multiple product lines, marketing teams, regions, and cross-functional organizations.
• Develop and drive the strategic roadmap for international marketing localization, bringing clarity to ambiguous problems where standard frameworks and technical solutions do not fully apply.
• Identify systemic process and quality gaps across international markets and build novel approaches to address root causes with cross-regional and cross-functional impact.
• Establish and evolve program management processes that enable teams to rapidly assess, prioritize, and act on shifting marketing and product quality signals across global markets.
• Influence key leaders and functional stakeholders by synthesizing complex quality data into compelling narratives that drive alignment and resource decisions.
• Build and maintain formal networks across marketing, product, engineering, data science, operations, and regional teams to accelerate program delivery and surface emerging risks.
• Develop contingency plans and resilience strategies to mitigate disruptions caused by changes in international market conditions, regulatory environments, or product strategy.
• Coach cross-functional partners on diagnosing and improving complex quality systems, and share frameworks that scale across teams and geographies.
• Define and track program health metrics that connect short-term quality deliverables to long-term international product growth objectives.
• Participate in the development of organizational strategy for global product quality, representing program insights in leadership forums and strategic planning cycles.

Skills

Global program management

Cross-functional leadership

Executive communication

Strategic roadmap development

Data-driven decision making

Tools

Gantt charts

KPI dashboards

Data analysis tools

Job description

Meta is seeking an experienced Program Manager to lead global product quality initiatives that shape how Meta's brand and products reach and serve users across diverse international markets. In this role, you will drive cross-functional programs that ensure campaign and product experiences meet quality, reliability, and growth standards at a global scale. You will partner with marketing, product, engineering, vendors, and regional teams to identify systemic quality gaps, define scalable frameworks, and influence the strategic roadmap for international product growth. This is a high-impact, high-autonomy role for a program leader who thrives in ambiguity and can translate complex, multi-regional challenges into clear organizational priorities.

Program Manager, Global Product Quality Responsibilities

• Lead the design and execution of large-scale global product quality programs that span multiple product lines, marketing teams, regions, and cross-functional organizations
• Develop and drive the strategic roadmap for international marketing localization, bringing clarity to ambiguous problems where standard frameworks and technical solutions do not fully apply
• Identify systemic process and quality gaps across international markets and build novel approaches to address root causes with cross-regional and cross-functional impact
• Establish and evolve program management processes that enable teams to rapidly assess, prioritize, and act on shifting marketing and product quality signals across global markets
• Influence key leaders and functional stakeholders by synthesizing complex quality data into compelling narratives that drive alignment and resource decisions
• Build and maintain formal networks across marketing, product, engineering, data science, operations, and regional teams to accelerate program delivery and surface emerging risks
• Develop contingency plans and resilience strategies to mitigate disruptions caused by changes in international market conditions, regulatory environments, or product strategy
• Coach cross-functional partners on diagnosing and improving complex quality systems, and share frameworks that scale across teams and geographies
• Define and track program health metrics that connect short-term quality deliverables to long-term international product growth objectives
• Participate in the development of organizational strategy for global product quality, representing program insights in leadership forums and strategic planning cycles

Minimum Qualifications

• 12+ years of experience in program management, product operations, or a related field with a focus on global or international product quality and growth
• Experience leading and delivering multiple large-scale, cross-functional programs simultaneously in ambiguous, fast-changing environments with cross-regional scope
• Experience influencing senior leaders and functional stakeholders through structured written communication, data-driven recommendations, and executive-level presentations
• Experience developing strategic frameworks and program roadmaps for complex quality or product growth challenges that span multiple geographies and organizational boundaries
• Experience building and leveraging cross-functional networks to drive alignment, surface risks, and deliver measurable outcomes across international markets

Preferred Qualifications

• Ability to design, evaluate and implement AI-powered solutions to reach global users
• Experience operating in a technology company at scale, partnering with product and engineering organizations to influence product quality strategy and roadmap decisions
• Experience working on international product growth programs with direct exposure to market-specific quality, localization, or regulatory considerations across multiple regions
• Demonstrated ability to build scalable program infrastructure, including tooling, documentation, and governance processes, that enables distributed teams to operate with consistency
• Experience using data analysis and product quality metrics to diagnose systemic issues and prioritize investments across a global product portfolio

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affee…

Meta is proud to be an Equal Employment Opportunity and Affee…

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Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].

$189,000/year to $258,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.